The Supervisor’s Role as Trainer & Coach
Training and coaching are some of the most important roles you perform as a
Superior knowledge and experience don’t always translate into the ability to
teach others. And though the role of trainer is one of the most important duties
you fill as a supervisor, there’s a good chance you’ve never had any training in
it. It’s perfectly normal – despite being a crucial part of your job, a
manager’s role as teacher is often overlooked.
And that’s exactly why you need The Supervisor’s Role as Trainer & Coach.
This fun and informative one-day seminar is jam-packed with proven strategies
and expert techniques to help you train your staff more effectively, improving
their efficiency and making you a better overall manager.
It’s a simple formula: A well-educated staff is a good staff. And the key to a
well-educated staff is good training and coaching from management. But too often
good supervisors overlook this vital part of their job and leave their staff to
their own devices, struggling to learn through trial and error. Not only is this
a huge time-waster, but it also doesn’t allow you to transfer knowledge you’ve
gained through experience.
And that’s exactly why you can’t afford to miss The Supervisor’s Role as
Trainer & Coach. This fun and entertaining one-day seminar will give you the
strategies you need to share your knowledge and experience with your staff,
making them more effective right away. Don’t wait, sign up now!
What You'll Learn:
- To make on-the-job training super effective
- How to know when training is the answer and
when it is not
- The best way to follow up with employees to
make sure new knowledge is being applied
- To share your successes and mistakes and
benefit your team
- How to set clear learning objectives
- The most effective methods for dealing with
Workshop Agenda for The Supervisor’s Role as Trainer & Coach:
The Supervisor’s Role as Teacher
- The most common teaching mistakes most
supervisors are making today!
- Does your on-the-job training feel like
discipline or helpful learning? How to recognize the difference
- Have you been crystal clear or clear as mud?
Top techniques for improving clarity
- How do you know that your employees understand
what you’ve taught them?
- Training reinforcement: how much is too much?
How little is too little?
The Fundamentals of Training
- The role of training – how improved skills on
your part lead to improved performance from your employees
- Spotting areas of weakness in your staff – and
how to design training to address it
- Common barriers to learning and how to get
- Different learning styles and how to adjust
your training to each person
- 4 motivation killers to avoid at all costs
Training and Coaching 101: Your Role as a
- Why coaching is more important than ever in
today’s diverse workplace
- The role training plays as both a management
skill and a management style
- Sharing your experiences: how your successes
and mistakes benefit your team
- When to handle the training and when to
delegate it to someone else
- Seamlessly integrating tutoring into your
current management style
Providing Effective Feedback
- The real purpose of feedback: helping your
staff understand where they stand in relation to expected results
- Getting your point across: sharing information
and observations in a way that will get results
- 5 strategies for criticizing in a
constructive, rather than destructive, manner
- How to gently criticize sensitive or easily
discouraged team members
Engaging Your Staff – Keeping Them Interested
and Motivated During Training
- Building emotional connections between your
employees and training opportunities
- Finding personal motivators: 5 tips for
engaging less than-enthusiastic employees
- 3 tips for improving employee buy-in
- Creating tangible and measurable rewards for
training and coaching
Encouraging Continuing Learning and Skill
- 3 ways to make sure your staff understands not
just the how but the why of continuing education
- How-tos for setting clear learning objectives
- Measuring skill development in your staff
- Encouraging an environment of continued
learning and improvement
Dealing With Reluctant Learners
- Expert strategies for overcoming reluctant
- 4 ways to deal with a know-it-all
- Redirecting the attention of participants who
- How to establish and maintain control of a
"Excellent content, the trainer was wonderful and
used many examples we could understand." L. Dorry
"The seminar was informative and gave me some good ideas on how to improve." A.
"The trainer was knowledgeable and interesting, really kept my attention." M.
"It was a great thought-provoking session with tons of good information."
"I loved how we dug deeper, rather than just learning the basics, so we could
identify WHY we haven’t been successful doing what we currently do." T.
SEMINAR TRAINING TIME:
Seminar Check-In 8:30 AM Seminar Class 9:00 AM - 4:00