Training Course
Syllabus:
Communication Skills for Women -
Communication Training Seminar What
makes you clam up, shut down, or fall apart?
Nearly all work involves
interaction with others and communication of some sort. Clear, persuasive
communication - between individuals, within teams, among departments -- is a
vital part of any successful organization.
Developed specifically to meet the needs of today's
working woman, this communication training offers valuable insights you can use
to enhance your communication style while earning the respect and cooperation of
others. You'll learn to speak up with composure and confidence. We'll help you
unearth self-defeating attitudes and replace them with positive expectations.
You'll get tips to help you deal with trembling hands, "butterflies," and other
nervous symptoms.
This course
Communication Skills for Women provides targeted training in how to:
- Use the techniques of
influence and persuasion to build productive and rewarding relationships with
all kinds of people
- Control your emotions and
stay composed and effective while under pressure
- Overcome fears of public
speaking, and voice your thoughts and opinions readily
- Handle high-stakes
situations, mistakes and crises with
confidence
Spend a day looking at how you interact with
others. At this communication skills course, you'll discover the simple yet
profound changes you can make to add impact to your communication.
Do you cringe at the thought of speaking in
front of others?
- Do you stifle your suggestions at department
meetings, instead of impressing your colleagues with your intelligence and
insight?
- Do you rush clumsily through your agenda
during appointments with clients, rather than taking the time to showcase your
hard work?
- Do you avoid making presentations at all
costs, when you could be wowing people with your knowledge and
professionalism?
If so, you're passing up golden opportunities to
highlight your dedication and expertise. Attend this communication training and
gain the confidence and skills you need to stay composed under pressure and
express yourself in a way that gets results.
Who will benefit most
Any woman, regardless of
title, responsibilities or length of service, will see an increase in her
communication skills after this training.
Communication Skills for Women — Seminar
Overview
Speaking up and getting
heard
- A matter of timing: when you're most likely to
be heard and when it's better to hold your tongue
- Crucial differences in the ways men and women
communicate — and how to use this awareness to get more respect
- The simple secret of creating immediate
rapport
- How taking yourself seriously affects the way
others see you … and specific ways to demonstrate your own self-respect
- Tips for gently redefining relationships with
your coworkers so they know where you stand and how you want to be treated
- A way to make requests that actually
encourages people to cooperate with you
Moving from self-consciousness to
self-confidence
- Ways to mentally prepare for a difficult
confrontation … an all-important presentation … or a high-powered meeting
- Courage-builders to help you face high-stakes
situations and difficult people
- Specific techniques that enable you to keep
your composure when you feel yourself losing control
- How to listen (and respond) to what people
mean, not what they say
Setting limits without making
enemies
- What to do when you're ignored or
interrupted (so you don't get flustered and do get results)
- How to criticize others in a way that
minimizes resentment and defensiveness
- When you're being criticized: how to stay
open to the message without overreacting or being "hurt"
- Ways to respond to intimidation or bullying
- Empathy: your secret weapon for defusing a
hothead
- How to say "no" in a way people respect
- What to do when people don't respect your
limits
- Specific techniques for dealing with lying,
guilt trips, and unreasonable requests
- How to avoid inconsistent behaviors that
make it harder for you to set limits the next time
Gaining visibility and getting
ahead
- 5 steps that help you manage the stress of
speaking in groups
- How to be an "active player" and contribute
during meetings
- When you want to sell your point of view:
how to make your idea their idea
- How to react to a challenge so you come
across even stronger
- A quick and simple way to get over your fear
of speaking up
- How to use conflicts to build stronger
relationships
Credits:
This event is eligible for the following continuing education credits:
CEU: 0.6 credits
CPE: 6 credits
PDU: 6 credits
HRCI: 5.5 credits
Seminar Time: Seminar
Check-In: 8:30 AM Seminar Program 9:00 AM to 4:00 PM |