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Principles of Outsourcing - Managing Realistic Expectations  

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Technology procurement professionals

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Seminar Summary:

*Understand the business drivers that are migrating to the outsourcing model.*Gain insight into the methods used to analyze and justify the decision to outsource.*Learn some of the fundamental risks to the IT infrastructure as well as organizational and cultural challenges.*Recognize the steps you can take to improve supply chain response to the business case.*Explore flawless due diligence factors required to develop and maintain a successful outsourcing relationship. (see full course description)

 

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Training Course Syllabus:



Outsourcing has impacted every single organization, be it a large corporation or a small business, in some way. There has been a lot of pain and many problem deals—in fact, many problematic outsourcing deals have ended not in achieving the desired results, but in deal termination and litigation. This session is not a review of the worst outsourcer horror stories, but a full-day meeting aimed at helping you prepare the very best outsourcing deal to prevent underperformance, cost overruns, labor standards violations and intellectual property issues.

This lecture and interactive session, designed for attendees at all levels, will be a primer on the topics of outsourcing infrastructure, application development and business process, which include

*Factors in vendor selection

*Key contract terms

*SLA construction

*The governance process

Topics of Discussion

*Determining how and what to outsource—outsource what you know

*Developing outsourcing requirements and strategy

*Selection of the supplier

*SLA development and management

*Governance models


Seminar Summary:

*Understand the business drivers that are migrating to the outsourcing model.*Gain insight into the methods used to analyze and justify the decision to outsource.*Learn some of the fundamental risks to the IT infrastructure as well as organizational and cultural challenges.*Recognize the steps you can take to improve supply chain response to the business case.*Explore flawless due diligence factors required to develop and maintain a successful outsourcing relationship. (see full course description)

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