Microsoft® Exchange Server Training Class
Covers 2010 and previous versions
Maximize the Performance and Business Value of your Exchange Server
If your organization is like most, its communication system runs on e-mail.
Electronic mail is smooth, efficient, reliable — and now, it's essential.
No one has to convince you how important e-mail has become. You're reminded
every time you check storage space on your disk drives or have to back up your
company's mail server. At times, you probably worry about your server's capacity
to handle the growing demand for electronic messaging capabilities and services
You simply can't afford server downtime, glitches, or inefficiency. Today,
Microsoft Exchange Server is the reliable standard for delivery, the leader the
world depends on for electronic messages. Is it right for your organization? Is
it worth the investment of money and time to switch over? This unique seminar
will provide the answers to these and many other questions about Microsoft
Do any of these situations sound familiar?
The Monday Meltdown: You arrive at work Monday morning to discover the
company e-mail is down. When you finally get it operating, you discover that a
virus has wreaked havoc with the entire system — and a lot of information has
At this seminar … Learn techniques for configuring security on your
server so these attacks are stopped cold before they destroy valuable
information. Find out how to use the Exchange Administration Delegation Wizard
to handle permissions. Discover the secret to creating a steel curtain against
viruses. Know which services to shut down and which must run continuously to
maximize your security.
The Access Annoyance: When everyone was working in one location, e-mail
was fairly easy to administer. Now, staff members who work from home want to be
connected to e-mail. Plus, an employee might like to connect a BlackBerry® or
other mobile device to the system. You're not sure what's the best, most secure
way to handle the new demands.
At this seminar … Determine the safest, most sensible way to configure
e-mail access through a user's smart phone, BlackBerry, or other mobile device.
Evaluate the various means of providing e-mail access from remote locations and
home offices. Discover how to provide greater user flexibility through Outlook®
Who Should Attend?
You, if …
You're an IT or IS director or manager who:
– is responsible for selecting your company's e-mail product.
– wants to make an informed decision as to whether Exchange Server 2007 (or the
upcoming 2010 version) will be a good fit for your organization.
You're a system administrator or manager who:
– is responsible for the installation, configuration, and/or daily management of
– wants to get the most out of your current Exchange installation.
– is looking for information that will help you persuade your manager or
director of the need to convert or upgrade to Exchange Server.
You're part of the IT support team that is routinely expected to assist
users with e-mail-related concerns.
You're a small business manager/owner or an IT/IS representative who:
– is interested in finding out whether Microsoft Exchange Server could be a
valuable and manageable part of your communications system.
5 Powerful Benefits You'll Gain From This Program
- You'll be an informed consumer — to make better, well-reasoned decisions
about the ways in which Microsoft Exchange Server 2007 and 2010 can meet your
- You'll become fully familiar with Microsoft Exchange Server, so you will
be able to explain the features and benefits to budget committees and
non-technical decision-makers involved in approving your choice of server
- You'll enjoy an overview of exciting features included in Exchange Server
2010, and you will see what this new release can mean to your organization if
you are running an earlier version.
- You'll receive tips, techniques, and guidance on smooth installation,
settings, security, maintenance, and troubleshooting.
- You'll learn to quickly assess and solve end-user problems and to
recognize it when you have a more serious issue on your hands.
Microsoft Exchange Server — Seminar Overview
Going Beyond System Requirements: Preparation and Installation
Each new edition of Microsoft Exchange Server is more complex, and that
means installation is more involved as well. In this session, you'll learn the
finer points of preparing and installing Exchange Server. You'll discover why
the preparation actually takes longer than the installation itself. During this
session, you'll also find out about the many features and benefits of the system
so that you can make a wise, informed decision about whether it's right for your
organization. You probably have plenty of questions about this sometimes tricky
process, but by the end of the session, you'll be ready to dig right in.
- All the information you need to decide whether Exchange Server is a good
fit for your business — and for you.
- How to use the Exchange SETUP.EXE program to be sure you are ready to
- What to do if you are migrating from Lotus Notes or GroupWise and how
Microsoft Tools can help.
- How to determine whether an upgrade is practical or whether it would be
better to start with a fresh installation.
- The difference between Mail Server and Exchange Server. Will you lose your
accounts if you switch? Do you need both?
Mastering the Art of Server Configuration
Just 5 years ago, configuring your server was a daunting, time-consuming task.
Today, even though the server itself is more complex, careful attention to
suggested settings can make the process much easier. The smooth operation of
your messaging system will be an ongoing confirmation of your clean setup and
configuration. However, a correct configuration is not just a matter of a few
tweaks here and there. It takes precision, know-how, and planning, and that's
where this training comes in. Do it right once — and your entire company will
benefit for years to come.
- The important role of the Configuration Checklist in ensuring easy server
- How to select the settings that best meet your organization's needs while
maintaining maximum stability and manageability.
- The feasibility of installing multiple servers on the same computer. Which
servers are compatible with Exchange Server?
- How to know if you still need a Domain Controller.
- A look at Domain-Level Group Policies and whether they will affect
- How Exchange Server interacts with the Active Directory. Will your Active
Directory objects be available for Exchange Server?
Understanding Folders, Forms, and Storage
Learn about Exchange Server Storage Groups and the Information Store, the system
that helps you logically organize mailboxes and public folders. Find out how to
use it to back up and restore faster, while keeping other information in your
database accessible to users. Discover what you need to know to take full
advantage of Exchange Server 2007's ingenious system for organizing information.
- Mailbox Stores and Public Folder Stores: how to make the best use of both.
- Data management, scalability, and recovery issues.
- How to make your stored data secure while maintaining accessibility to
- Built-in full-text indexing and its value to your organization.
Controlling Spam and Ensuring Security
As a manager of your organization's e-mail server, you are the gatekeeper of
your company's most sensitive information, the data it most wants to keep
secure. Every day you hear about security breaches, hackers, and viruses
unleashed on systems that were considered secure. Could your system be next? Has
it already been compromised? In this session you'll learn how to activate
Exchange Server's powerful protections against security threats to make your
company's vital data virtually impenetrable.
- How to use Microsoft's Baseline Security Analyzer to evaluate your
company's current level of security.
- The value of the Exchange Server's Intelligent Message Filter SmartScreen
- Tips and techniques for streamlining the permissions delegation process
when assigning Exchange Server administrative rights.
Managing Mailboxes and Members
There's a lot more involved with managing e-mail than creating a few mailboxes.
In this session, you'll learn how to simplify and streamline what can be a
time-consuming, tedious, never-ending administrative process. Discover how to
control the amount of storage used by a mailbox, add and delete users quickly
and easily, and manage all the other items that are contained in a mailbox —
including calendars, tasks, journals, contacts, notes — and more
- How to quickly create mailboxes for all existing users and add mailboxes
for new users "on the fly."
- The appropriate length of time to keep a mailbox active after a user
leaves the company.
- A clear-cut way to determine the right amount of storage to give each
- When and how to use Exchange Server 2007's onboard SMTP service.
- Why all mailboxes are not created equal.
Establishing Broad-Based Exchange Connections
Our high-tech world becomes more complex every day. Today's work environment
includes far-flung locations, home offices, and handheld electronic "life
management" devices. Once, onsite e-mail easily handled an organization's
communication needs, but now you're faced with securely connecting
multiple locations and devices to your server. Find out what Exchange Server
does to lighten your load and alleviate your security concerns in this
burgeoning growth area.
- The right way to configure user access to e-mail via smart phones, the
BlackBerry, and other remote devices.
- The best, most secure way to provide company e-mail access to employees
working from home offices.
- How to manage Outlook Web Access to bring greater flexibility to users.
- POP3, IMAP, and HTTP as remote e-mail access options.
- Which Microsoft applications integrate with Exchange Server 2007, and how
you can take full advantage of the benefits these collaborations offer.
Monitoring, Troubleshooting, and Reporting
Once you've installed and configured Exchange Server 2007, you'll monitor the
system to maintain top performance and security. In this session, you'll learn
to make adjustments and spot and correct any problems that arise unexpectedly.
Gain the tools you need to keep your server operating at its best.
- How to use the Exchange Server 2007 Management Pack to monitor your
server's ongoing performance and resource utilization.
- A no-guesswork approach to diagnosing server problems with the Exchange
Server's Performance Troubleshooting Analyzer.
- Tips on using the Exchange Server 2007 Profile Analyzer to obtain detailed
information and valuable statistical data about a single user or your entire
- Guidelines for creating diagnostic logs to track resource usage.
- Data recovery techniques for retrieving information you thought was lost
Creating, Implementing, and Enforcing E-Mail Policies and Procedures
One of the most important contributions you can make to your organization is to
bring order and logic to e-mail communications policies. This session covers
strategies for creating and implementing policies and procedures that protect
your organization and its employees, ensure continuously smooth operation of
your messaging system, and prevent e-mail headaches once and for all.
- Tips for generating, preparing, and presenting reports that will help you
implement the policies you know your organization needs.
- A look at e-mail policies that may be new to your organization and offer
- How to determine the kinds and sizes of e-mail attachments you can and
should allow into your organization through e-mail.
- The Exchange Disaster Recovery Tool: the way to get your system back
online fast in an emergency.
Check-In: 8:30 AM Seminar Class 9:00 AM to 4:00 PM