business training process management skills training seminars workshops and conferences in AA

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Your search for 'business training process management skills' training seminars workshops and conferences in US and Canada has produced the following results.

 Active Listening Online Training

 

Category: PERSONAL DEVELOPMENT

Training Provider: Mainstream Corporate Training

Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information. This course will help participants develop and practice their active listening skills.

      
 

 Advanced Project Management Online Training

 

Category: PROJECT MANAGEMENT

Training Provider: Mainstream Corporate Training

It’s easy to forget the “manager” part of your “project manager” title among the other range of activities you are responsible for. However, your management skills are an important part of your success as a project manager, so it is crucial that you grow both of those skill sets. There are also some advanced project management techniques that you can master to help bring your projects to successful completion.This workshop presumes that participants have a thorough understanding of project management, including topics such as preparing a statement of work, setting project goals, scheduling, budgeting, managing project risks, and executing a project.

      
 

 Advanced Skills for the Practical Trainer Online Training

 

Category: HR MGMT - Training Development

Training Provider: Mainstream Corporate Training

Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting. The learners will have fun while they are learning if the facilitator is able to involve their emotions as well as their minds. You will see the involvement, and you will feel the energy.To reach this stage as an adult educator isn’t always easy, but success isn’t just for the naturally gifted. It is possible for all of us who put effort into our personal growth and development. We want the enormous satisfaction that comes from working with others to help them reach their potential as human beings. This three-day workshop will help you reach that goal.This workshop requires that you have a good understanding of basic training principles, including adult learning concepts, Trained By Pros experiential learning cycle, training methods, and designing a learning sequence. We strongly recommend completing Trained By Pros

      
 

 Advanced Writing Skills Online Training

 

Category: COMMUNICATIONS - Writing Skills

Training Provider: Mainstream Corporate Training

This is a one-day workshop for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal, or of action, that reflect current word usage and up-to-date formats. You can also learn some basics about writing business cases, proposals, and reports.

      
 

 Anger Management Online Training

 

Category: GENERAL MGMT - Time/Stress Management

Training Provider: Mainstream Corporate Training

Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You don’t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well. Yet research tells us that those who do manage their anger at work are much more successful than those who don’t.The co-worker who can productively confront his teammate about his negative attitude increases his team’s chance of success as well as minimizes destructive conflicts. The customer service agent who can defuse the angry customer not only keeps her customers loyal but makes her own day less troublesome. This one-day workshop is designed to help give you and your organization that edge.

      
 

 Basic Internet Marketing Online Training

 

Category: MARKETING - Internet Marketing

Training Provider: Mainstream Corporate Training

This course is an ideal start for business owners and people new to marketing to learn the basics of Internet marketing. We’ve included information on how to market online, and even more importantly, how to determine what results you are getting. Then, you can figure out whether you are reaching your target market, where your qualified prospects are, and how they are engaged as a result of your efforts. This course includes sessions on search engine optimization, e-mail campaigns, pay per click advertising, and more.

      
 

 Body Language: Reading Body Language as a Sales Tool Online Training

 

Category: SALES/CUSTOMER SERVICE - Customer Relations

Training Provider: Mainstream Corporate Training

Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives. What is your body language saying about you? Find out in this one day workshop!

      
 

 Building Better Teams Online Training

 

Category: GENERAL MGMT - Team Building/Manging Teams

Training Provider: Mainstream Corporate Training

Teams are an important building block of successful organizations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the basic unit that supports most organizations.With teams at the core of corporate strategy, an organization’s success can depend on how well team members operate together. How are their problem-solving skills? Is the team enthusiastic and motivated to do its best? Do they work well together? This one-day course can help participants get there!

      
 

 Building Your Self Esteem and Assertiveness Skills Online Training

 

Category: PERSONAL DEVELOPMENT

Training Provider: Mainstream Corporate Training

A healthy self-esteem is essential for growth and achieving success. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be painful and unrelenting. In this one-day workshop, participants will discover some techniques that can dramatically change how they feel about themselves, and how they approach the world to get the things that they want.

      
 

 Bullying in the Workplace Online Training

 

Category: HR MGMT - Employee Problems/Special Employees

Training Provider: Mainstream Corporate Training

Bullying is called the silent epidemic. Although half of workers have experienced or witnessed bullying, policies and laws dealing with it are far less prevalent. This is, in part, because bullying can be hard to identify and address. People wonder, what does bullying look like? How can we discourage it in our workplace? What can I do to protect my staff and co-workers?

      
 

 Business Ethics for the Office Online Training

 

Category: GENERAL MGMT - Ethics

Training Provider: Mainstream Corporate Training

What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another.This workshop will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help you define your ethical framework to make solving those ethical dilemmas easier. We’ll also look at some tools that you can use when you’re faced with an ethical decision. And, we’ll look at some techniques you can use so you don’t get stuck in an ethical quandary. Best of all, we’ll look at a lot of case studies so that you can practice making decisions in a safe environment.

      
 

 Business Etiquette: Gaining That Extra Edge Online Training

 

Category: BUSINESS

Training Provider: Mainstream Corporate Training

If you’ve ever had an awkward moment where: -You aren’t sure which fork to use, -You don’t know which side plate is yours, -You’ve ever had to make small talk with a Very Important Person and been lost for words…Then you know just how agonizing such moments can be. Even worse (and what can be even more damaging to your career) are the social gaffes you aren’t even aware you make.This one-day workshop will help you handle most of those socially difficult moments. You’ll have an extra edge in areas that you may not have given a lot of thought of until now.

      
 

 Business Process Management

 

Category: Process mapping

Training Provider: Mainstream Corporate Training

Business process management helps organizations leverage processes to achieve their goals and be successful. Once processes are implemented, they must be monitored, evaluated, and optimized to make sure they are still meeting the goals that they were designed to accomplish. A business that can successfully manage its processes is able to maintain a competitive edge, while increasing productivity and efficiency and decreasing costs.This course will introduce participants to business process management. Students will learn how business processes can help improve their company’s bottom line by providing a higher level of quality and consistency for customers.

      
 

 Business Succession Planning - Developing and Maintaining a Succession Plan Online Training

 

Category: HR MGMT - Interviewing/Recruiting Skills

Training Provider: Mainstream Corporate Training

Change is a hallmark of today’s business world. In particular, our workforce is constantly changing – people come and go, and move into new roles within the company. Succession planning can help you make the most of that change by ensuring that when someone leaves, there is someone new to take their place. This one-day course will help you teach the basics about creating and maintaining a succession plan.

      
 

 Change Management: Change and How to Deal With It Online Training

 

Category: GENERAL MGMT - Conflict/Change Management

Training Provider: Mainstream Corporate Training

Change is something that excites people who love opportunities for growth, to see and learn about new things, or who like to shift the status quo. Some changes, however, are harder to adjust to and lead to expressions of resistance and anger. We can take concrete steps to make change more palatable by understanding people’s hesitation, enlisting the help of others, setting up plans, and managing stressors. These steps can also ensure that desired changes are implemented successfully.In this one-day workshop, you will learn how to manage and cope with change and how to help those around you too.

      
 

 Coaching & Mentoring Skills For Leaders - OnDemand Training Seminar

 

Category: GENERAL MGMT

Training Provider: National Seminars Training Group

To achieve phenomenal results as a leader, you must become an effective coach and mentor.

      
 

 Coaching and Mentoring

 

Category: GENERAL MGMT - Coaching/Mentoring/Counseling

Training Provider: Mainstream Corporate Training

Coach, Mentor, Role Model, Supporter, Guide... do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed.Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organization.

      
 

 Communication Strategies Online Training

 

Category: COMMUNICATIONS - Communicating With Clarity

Training Provider: Mainstream Corporate Training

Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable.A major goal of this workshop is to help participants understand the impact that their communication skills have on other people. They will also explore how improving these skills can make it easier for them to get along in the workplace, and in life.

      
 

 Communications for Small Business Owners Online Training

 

Category: SMALL BUSINESS

Training Provider: Mainstream Corporate Training

Communication between individuals is a two-way street, but communication between a small business and its customers is a multi-lane highway. Navigate this highway successfully and you increase customer numbers and profits. Set out on this highway unaware, ill-prepared, or unconvinced of its importance, and you will lose ground to your competitors.This course will introduce and reinforce the essential components of written communication that will connect you with existing and potential customers. If you are new to the communications highway, this course will provide the foundation for future development. If your company has some communications expertise, this course will help you strengthen and polish your essential components.

      
 

 Conducting Effective Performance Reviews

 

Category: GENERAL MGMT - People Management

Training Provider: Mainstream Corporate Training

Performance reviews are an essential component of employee development. The performance review meeting is an important aspect of career planning, and the outcomes of the meeting should be known to the employee and supervisor before the meeting actually takes place. Remember what the German philosopher Goethe said: “Treat people as if they were what they ought to be and you help them become what they are capable of being.”Setting goals and objectives to aim for will give both supervisors and employees a focus, and is one of the key aspects to meeting overall company objectives. Supervisors must also learn how to give feedback, both positive and negative, on a regular and timely basis so that employees can grow and develop. Performance appraisals involve all these activities.

      
 

 Confident Presentation Skills by Overcoming the Fear of Public Speaking. - By Compliance Global Inc.

 

Category: EDUCATION/TRAINING

Training Provider: Compliance Global

Webinar on Fear of Public Speaking comes from not knowing how winning presenters express themselves. Learn exactly how to prepare; how to be introduced; where to stand

      
 

 Conflict & Confrontation Skills For Women Webinar

 

Category: WOMEN

Training Provider: National Seminars Training Group

A powerful one-hour webinar where you'll learn how to resolve workplace conflicts while remaining calm, cool, and collected.

      
 

 Conquering Your Fear of Speaking in Public

 

Category: COMMUNICATIONS - Speaking/Presentation Skills

Training Provider: Mainstream Corporate Training

Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this one day workshop is just for you! It’s aimed at anybody who wants to improve their speaking skills in informal situations. We’ll give you the confidence and the skills to interact with others, to speak in informal situations, and to present in front of small groups.

      
 

 Creating a Dynamite Job Portfolio Online Training

 

Category: BUSINESS

Training Provider: Mainstream Corporate Training

The job market continues to change, as does the way we look for work. This course examines the value of presenting yourself as a complete package by using a resume as an introduction to an employer and backing it up with a portfolio presented at the interview.In order to make the most of this course, participants need to have recently completed the Getting Your Job Search Started course, or identified target positions and completed a full skills assessment and goal setting exercise.

      
 

 Creating a Workplace Wellness Program Online Training

 

Category: GENERAL MGMT

Training Provider: Mainstream Corporate Training

Whether you are creating a workplace wellness program from scratch, or enhancing what you already have, you’re already on the right track! With increasing costs of health care, a shrinking workforce, and aging workers, a savvy workplace understands the value in supporting workers to improve their conditioning and to live a fitter lifestyle. This two-day course includes all aspects of designing or upgrading a program, from concept through implementation, to review.

      
 

 Critical Thinking Online Training

 

Category: GENERAL MGMT - Problem Solving/Innovation

Training Provider: Mainstream Corporate Training

In today’s society, many people experience information overload. We are bombarded with messages to believe various ideas, purchase things, support causes, and lead our lifestyle in a particular way. How do you know what to believe? How do you separate the truth from the myths?The answer lies in critical thinking skills. The ability to clearly reason through problems and to present arguments in a logical, compelling way has become a key skill for survival in today’s world. This two-day workshop will give you some practical tools and hands-on experience with critical thinking and problem solving.

      
 

 Crucial Business Communication Skills Audio Conference

 

Category: COMMUNICATIONS

Training Provider: SkillPath Seminars

Learn how to leverage the one skill that is the foundation of successful, on-the-job relationships.

      
 

 Dealing With Difficult People

 

Category: GENERAL MGMT - People Management

Training Provider: Mainstream Corporate Training

In this workshop, you will learn how to turn difficult situations into opportunities for growth.

      
 

 Dealing with Difficult People Online Training

 

Category: GENERAL MGMT - People Management

Training Provider: Mainstream Corporate Training

We can get into a routine where it feels like everyone we speak with is either having a bad day, or we are having a bad day ourselves. We feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive. Sometimes we can be equally awkward ourselves. While it might seem that the easiest remedy is to lock yourself up at home and avoid people, we eventually have to pick up the phone or step outside and have an interaction with somebody.Success comes from understanding how we behave, as well as how we can influence others. If we approach difficulties as needing to take place in one or a series of conversations, and we approach those conversations with a plan, we will find that we have less difficult people to deal with. More often than not, we will also have more meaningful and significant conversations. In this one-day workshop, you will teach participants how to turn difficult situations into opportunities for growth.

      
 

 Delegation: The Art of Delegating Effectively

 

Category: GENERAL MGMT - Delegating

Training Provider: Mainstream Corporate Training

Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops employee skills. Delegating prepares employees who work for you to be able to handle your responsibilities and simultaneously allows you to advance to other career opportunities within your organization.Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This one day workshop will explore many of the facets of delegation, including when to delegate and whom to delegate to. We will also go through the delegation process step by step and learn about techniques to overcome problems.

      
 

 Developing Your Analytical Skills: How to Research and Present Information

 

Category: PERSONAL DEVELOPMENT

Training Provider: American Management Association Seminars

Quickly synthesize qualitative data, determine implications, and make informed decisions.

      
 

 Developing Your Training Program

 

Category: BUSINESS

Training Provider: Mainstream Corporate Training

Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation (or ‘onboarding’) for newly hired employees is a key factor in retention.This two-day workshop is designed for a trainer who wants to develop training programs that are meaningful, practical, and will benefit both trainees and the organizations they work for.

      
 

 Disability Awareness: Working with People with Disabilities Online Training

 

Category: GENERAL MGMT - Team Building/Manging Teams

Training Provider: Mainstream Corporate Training

People with disabilities represent a significant and largely underutilized resource for businesses. Many disabled persons are underemployed or unemployed. As a result of advocates for diversity, as well as a shrinking labor pool, employers are taking a serious look at hiring and retaining people with disabilities. This two-day workshop will give supervisors, managers, and human resource consultants tools and tips for creating a diverse workplace.

      
 

 Dynamite Sales Presentations Online Training

 

Category: SALES/CUSTOMER SERVICE - Sales

Training Provider: Mainstream Corporate Training

A great sales presentation does not demand that you have all the bells and whistles to impress the client with your technical skills. Rather, try impressing your clients with your knowledge of the products and services you sell and your understanding of their problems and the solutions they need.This one-day workshop will help you teach participants how to create a winning proposal and how to turn it into a dynamite sales presentation.

      
 

 Emotional Intelligence Online Training

 

Category: PERSONAL DEVELOPMENT

Training Provider: Mainstream Corporate Training

Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life.We have all worked with and listened to brilliant people. Some of them were great and… well, some were not so great. The mean and the meek and all those in between can teach us more than they realize. When we look at the truly extraordinary people who inspire and make a difference you will see that they do this by connecting with people at a personal and emotional level. What differentiated them was not their IQ but their EQ – their emotional intelligence.

      
 

 Employee Accountability

 

Category: GENERAL MGMT - People Management

Training Provider: Mainstream Corporate Training

An article in the March 11, 2010 edition of TIME magazine purported to explain “why we have entered the post-trust era.” Indeed, we seem to be in a time where people act inappropriately and then refuse to take responsibility for their actions. Who can we blame for the world economic crisis, or issues with religion, or the outcomes of our governments, or the state of the environment? More to the point, why do we spend so much time and energy looking to pin the blame on someone (usually anyone but ourselves)?With this in mind, it’s no wonder that organizations who promote accountability are more successful and more productive. In this one-day workshop, you will learn about what accountability is, how to promote it in your organization, and how to become more accountable to yourself and others.

      
 

 Employee Dispute Resolution: Mediation through Peer Review and Goal Setting Online Training

 

Category: HR MGMT - Employee Problems/Special Employees

Training Provider: Mainstream Corporate Training

Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with? Did you wish that you could ask someone else what they thought of the decision; whether they would have done the same thing? The peer review process offers employees just that chance, using a formalized procedure to ask, consider, and resolve just these sorts of questions. This one-day workshop will teach you everything you need to know about employee dispute resolution through mediation.

      
 

 Entrepreneurship 101

 

Category: BUSINESS - Entrepreneurial/Start-Up

Training Provider: Mainstream Corporate Training

Wouldn’t it be nice to be your own boss, work on your own schedule, and make money doing something that you’re passionate about? Millions of people around the world are living that dream and running their own business.This three-day course will teach you the basics of entrepreneurship. You’ll consider if entrepreneurship is right for you and learn the basic steps of creating your own business. At the end of the course, you’ll have a solid foundation to start your entrepreneurial journey.

      
 

 Executive Presentation Skills, delivering messages with power, influence, and credibility. - By Compliance Global Inc.

 

Category: Compliance-Regulation

Training Provider: Compliance Global

Webinar on Executive Presentation Skills to help gain immediate credibility, use nonverbal communication with skill, and keep an audience’s attention with ease

      
 

 Facilitation Skills Online Training

 

Category: GENERAL MGMT - Leadership Skills

Training Provider: Mainstream Corporate Training

It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, and planning and coordinating meetings all take time.There has been a growing realization that we have to pay attention to the process elements of meetings if we want them to be effective. With its focus on asking rather than telling, and listening to build consensus, facilitation is the new leadership ideal, the core competency everybody needs. Managers and supervisors are often asked to facilitate rather than instruct or manage their meetings and training sessions.How can you facilitate, rather than control, group decision-making and team interaction? With no formal training, people may find it difficult to make the transition from instructors or managers to facilitators.This two-day workshop has been created to make core facilitation skills better understood and readily available for your organization. It represents materials and ideas that have been tested and refined over twenty years of active facilitation in all types of settings.

      
 

 Getting Along in The Workplace Online Training

 

Category: GENERAL MGMT - People Management

Training Provider: Mainstream Corporate Training

Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and development. Think of when you were trying to choose your major in college, for example, or trying to decide between two jobs.However, conflict becomes an issue when the people involved cannot work through it. They become engaged in a battle that does not result in growth. When this type of conflict arises, negative energy can result, causing hurt feelings and damaged relationships.This course will give participants the tools that will help you resolve conflict successfully and produce a win-win outcome.

      
 

 Getting Stuff Done: Personal Development Boot Camp Online Training

 

Category: GENERAL MGMT - Decision-Making/Prioritization

Training Provider: Mainstream Corporate Training

Why are there so many different organizational systems and time management methods out there? The answer is simple: it’s like any other personal challenge, like weight loss or money management. There is no simple, one size fits all answer. You must build a solution that works for you.Over the course of this two-day workshop, we will explore various time management and organizational tools and techniques so that you can build a customized productivity plan for your personal and professional lives. At the end of the course, you will emerge with a plan that works for you, so that you can start regaining control of your life!

      
 

 Giving Effective Feedback

 

Category: GENERAL MGMT - Leadership Skills

Training Provider: Mainstream Corporate Training

As human beings, we often hunger for feedback. However, many people will tell you that when they do get feedback, it’s often because of something they have done wrong. This one day course is designed to help workplace leaders learn how to provide feedback any time that the message is due. Whether feedback is formal or informal, and whether it is provided to employees, peers, or someone else, there are ways that it can be structured to be effective and lasting.This course will help participants learn why the way we deliver is feedback is important, how to deliver a message so that people accept it and make changes that may be needed, and how to accept feedback that we are offered.

      
 

 Goal Setting Online Training

 

Category: Personal Development - Goal Setting

Training Provider: Mainstream Corporate Training

We all have things we want in life. The route to success is to take the things that we dream about and wish for, and turn them into reality. This one-day workshop will lead participants through thinking, planning, and taking action on the things they really want. They will learn ways to ensure that they get where they want to go in life.

      
 

 Hiring for Success: Behavioural Interviewing Techniques

 

Category: HR MGMT - Interviewing/Recruiting Skills

Training Provider: Mainstream Corporate Training

Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates, and then select the best person for a particular position. But what if you could refine the process in such a way that you were confident that you are selecting the right person? How do you separate the good from the great, when they have similar work experience and strengths to offer? This workshop will give you the skills and tools to hire successful candidates.

      
 

 How To Build Strategic Thinking Skills - OnDemand Training Seminar

 

Category: PERSONAL DEVELOPMENT

Training Provider: National Seminars Training Group

A practical approach to strategic thinking, problem solving, and decision making. In other words, training that’s absolutely CRITICAL for EVERY success-minded professional!

      
 

 How to Develop your Emotional Intelligence for Maximum Effectiveness - By Compliance Global Inc.

 

Category: EDUCATION/TRAINING

Training Provider: Compliance Global

Emotional intelligence training to boost workplace training, self-awareness activities, as well as relationship building skills

      
 

 Influence and Persuasion Online Training

 

Category: GENERAL MGMT - Power/Persuasion Influence

Training Provider: Mainstream Corporate Training

When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. If you want a raise, sometimes you need to persuade your boss. If you want to convince your team to adopt a change, help your staff make choices, or choose the best place for lunch, there is often influencing taking place. This workshop will help participants learn how to influence and persuade in a variety of areas.

      
 

 Intermediate Project Management Online Training

 

Category: PROJECT MANAGEMENT

Training Provider: Mainstream Corporate Training

Project management is not just restricted to certain industries, or to individuals with certification as a project manager. Lots of us are expected to complete assignments that are not a usual part of our job, and to get the job done well, within our budget, and on time.This workshop is intended for those who understand the conceptual phase of a project’s life cycle, including setting goals, creating a vision statement, and creating the Statement of Work. Today will take you through the remaining three stages: planning, execution, and termination.

      
 

 Interpersonal Skills for Managers

 

Category: GENERAL MGMT - Interpersonal Skills

Training Provider: American Management Association Seminars

Improve your communication skills—and achieve better working relationships and greater productivity!

      
 

 Introduction to Neuro Linguistic Programming Online Training

 

Category: PERSONAL DEVELOPMENT

Training Provider: Mainstream Corporate Training

Your brain, thoughts, and behavior are at the core of everything that you do every day, even if you aren’t aware of it. In order to truly achieve the results that you want to achieve, you must master the art of bringing your unconscious thoughts to the surface, so that you can have real choice over how you interact with and respond to the world. Neuro linguistic programming can give you the tools to do just that.

      
 

 Management Skills For First Time Supervisors - OnDemand Training Seminar

 

Category: GENERAL MGMT

Training Provider: National Seminars Training Group

This high-intensity training covers dozens of key issues common to supervising others

      
 

 Management Skills For Today's Busy Administrative Professionals Webinar

 

Category: ADMINISTRATIVE PROFESSIONALS

Training Provider: National Seminars Training Group

The secrets to managing time, priorites, and people - even when you're not officially in charge

      
 

 Managing Customer Service Online Training

 

Category: SALES/CUSTOMER SERVICE - Customer Relations

Training Provider: Mainstream Corporate Training

The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This one-day workshop will provide participants with opportunities to explore their responsibilities within their role as a leader (supervisor or manager) in a customer service environment.

      
 

 Managing Difficult Conversations

 

Category: COMMUNICATIONS - Communicating With Clarity

Training Provider: Mainstream Corporate Training

This one-day workshop will give you the tools to manage difficult conversations and get the best results possible out of them.

      
 

 Managing Difficult Conversations Online Training

 

Category: BUSINESS

Training Provider: Mainstream Corporate Training

We have so many interactions in the run of a day, it’s reasonable to expect that some of them are going to be difficult. Whether these are conversations that you have in person, or you manage a virtual team and need to speak with someone in another city, there are things that you can do to make these conversations go smoothly. This one-day workshop will give you the tools to manage difficult conversations and get the best results possible out of them.

      
 

 Marketing and Sales Online Training

 

Category: MARKETING

Training Provider: Mainstream Corporate Training

A small marketing budget doesn’t mean you can’t meet your goals and business objectives. You just have to be more creative in your marketing tactics. This workshop will show you how to get maximum exposure at minimum cost. You will learn effective, low-cost, and non-cost strategies to improve sales, develop your company’s image, and build your bottom line.

      
 

 Mastering the Interview Online Training

 

Category: COMMUNICATIONS - Communicating With Clarity

Training Provider: Mainstream Corporate Training

The interview is one of the key elements of the job search process. As with any skill, we can get better at it with preparation and practice. In this workshop, participants will explore how to prepare for an interview and become familiar with the types of questions to expect, as well as the questions they should think about asking. They will learn how to prepare for second interviews, testing, and shadowing, as well as how to follow up on their interview sessions.

      
 

 Motivation Training: Motivating Your Workforce and Team

 

Category: GENERAL MGMT - Leadership Skills

Training Provider: Mainstream Corporate Training

This course will help supervisors and managers create a more dynamic, loyal, and energized workplace.

      
 

 Negotiating for Results Online Training

 

Category: Sales-Negotiation

Training Provider: Mainstream Corporate Training

Negotiating is about resolving differences. People who can master the process of negotiation find they can save time and money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in their communities when they understand how to negotiate well.Negotiating is a fundamental fact of life. Whether you are working on a project or fulfilling support duties, this workshop will provide you with a basic comfort level to negotiate in any situation. This interactive workshop includes techniques to promote effective communication and gives you techniques for turning face-to-face confrontation into side-by-side problem solving.

      
 

 Networking for Success Online Training

 

Category: MARKETING-Network Marketing

Training Provider: Mainstream Corporate Training

Business networking is an effective and efficient way for business people to connect, develop meaningful relationships, and grow their businesses. These achievements don’t come through a direct sales approach, however. They come from being interested in helping others, in listening, and in purposefully meeting and introducing people to one another. In this two-day course, participants will learn the essential ingredients for business networking, including in-person, people-centered connections and online spaces such as LinkedIn.

      
 

 NLP Tools for Real Life Online Training

 

Category: PERSONAL DEVELOPMENT

Training Provider: Mainstream Corporate Training

Neuro linguistic programming (NLP for short) is all about bringing your unconscious thoughts to the surface, so that you can have real choice over how you interact with and respond to the world.Once you have a grasp on NLP's basic principles, you might be interested in learning about some tools that can help you do more with NLP. This one-day workshop will give you some hands-on experience with important NLP techniques, including anchoring, establishing congruency, developing rapport, creating outcomes, interpreting and presenting information efficiently, and even some self-hypnosis techniques.To get the most out of this workshop, participants should first complete An Introduction to Neuro Linguistic Programming.

      
 

 Overcoming Objections to Nail the Sale

 

Category: SALES/CUSTOMER SERVICE - Sales

Training Provider: Mainstream Corporate Training

If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This one-day course will help you to work through objectives effectively. We will help you plan and prepare for objections so that you can address customer concerns, reduce the number of objections you encounter, and improve your averages at closing sales.

      
 

 Overcoming Objections to Nail the Sale Online Training

 

Category: SALES/CUSTOMER SERVICE - Sales

Training Provider: Mainstream Corporate Training

If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This one-day course will help you to work through objectives effectively. We will help you plan and prepare for objections so that you can address customer concerns, reduce the number of objections you encounter, and improve your averages at closing sales.

      
 

 Performance Management: Managing Employee Performance

 

Category: GENERAL MGMT - People Management

Training Provider: Mainstream Corporate Training

Inspiring someone to be their best is no easy task. Just how do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best?

      
 

 Personal Brand: Maximizing Personal Impact Online Training

 

Category: MARKETING

Training Provider: Mainstream Corporate Training

Abigail Van Buren, the writer of Dear Abby, once said, “There are two kinds of people: those who come into a room with the attitude, ‘Here I am!’ and those who have the attitude, ‘There you are!’”This course is a two-day exploration about the type of impact we want to have in life and work. Participants will consider and define the influence that they can have on their life and work. They will also learn skills for success and how to create those circumstances.

      
 

 Presentation Skills Workshop

 

Category: COMMUNICATIONS

Training Provider: American Management Association Seminars

In this 1-day seminar, you’ll learn to communicate effectively and persuasively and become comfortable with your own style.

      
 

 Professional Telephone Skills Webinar

 

Category: ADMINISTRATIVE PROFESSIONALS

Training Provider: CareerTrack Seminars

Project a polished image that exudes competence and confidence

      
 

 Project Management Fundamentals Online Training

 

Category: PROJECT MANAGEMENT

Training Provider: Mainstream Corporate Training

Project management isn’t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments, and to get that additional job done well, done under budget, and done on time.This one-day workshop is not intended to take you from a supervisory or administrative position to that of a project manager. However, these topics will familiarize you with the most common terms and practices in terms of working on projects.

      
 

 Project Management Training: Understanding Project Management

 

Category: PROJECT MANAGEMENT

Training Provider: Mainstream Corporate Training

Project management isn’t just for construction engineers and military logistics experts anymore. Today, in addition to regular job duties, people are often expected to take on extra assignments and to get that additional job done well, done under budget, and done on time.This workshop is not intended to take participants from a supervisory or administrative position to that of a project manager. However, these three days will familiarize them with the most common terms and the most current thinking about projects.In this workshop, you will walk participants through the nuts and bolts of project management, from setting priorities to controlling expenses and reporting on the results. They may still have to cope with the unexpected, but they’ll be better prepared.

      
 

 Project Management, Organization and Time Management For Service Professionals - OnDemand Training

 

Category: PROJECT MANAGEMENT

Training Provider: National Seminars Training Group

It’s a powerful and practical seminar that will help you get more done!

      
 

 Prospecting for Leads Like a Pro Online Training

 

Category: SALES/CUSTOMER SERVICE - Sales

Training Provider: Mainstream Corporate Training

Prospecting is one of the keys to your sales success. Keeping your pipeline full ensures that you will continue to attract new business, and so your success today is a result of the prospecting you did six months ago.In this workshop, participants will become skilled at prospecting and learn the 80/20 rule. They will learn to target and how to target them, and commit to do some prospecting every day through warming up cold calls, following up on leads, or networking. Participants will also build their personal prospecting plan and learn how to ensure their future by planting seeds daily.

      
 

 Public Relations Boot Camp Online Training

 

Category: MARKETING - Public Relations

Training Provider: Mainstream Corporate Training

The field of public relations has changed with the evolution of computers and the speed with which information can spread. However, the need for public relations to be clear, concise, and accurate while being completely appropriate for the situation has not changed however. In this comprehensive course, learn how to determine the type of information required, to approach PR strategically, create compelling releases, and manage your media relations.

      
 

 Public Speaking: Speaking Under Pressure Online Training

 

Category: COMMUNICATIONS - Speaking/Presentation Skills

Training Provider: Mainstream Corporate Training

This workshop has been designed for those in positions where they must speak in front of audiences that are hostile or demanding. This material is also suitable for those who are relatively new speakers who want some encouragement to speak up in meetings or who want some training before they begin making presentations on behalf of the organization.Speaking under pressure, or thinking on your feet, means being able to quickly organize your thoughts and ideas, and then being able to convey them meaningfully to your audience to modify their attitudes or behavior. It applies to formal speeches as well as everyday business situations.It requires presence of mind, goal orientation, adaptation, and judgment. It also requires differentiating between oral and written communications.This course is aimed at improving your skills and learning some new techniques which will give you the persuasive edge when you are making a presentation, fielding difficult questions, or presenting complex information.

      
 

 Research Skills Online Training

 

Category: BUSINESS

Training Provider: Mainstream Corporate Training

In this age of information overload, it can be hard to know where to find good information that you can trust. If you’re doing research for an important project, report, or proposal, how do you find information that you can count on?This one-day workshop will teach you how to research any topic using a number of different tools. We will start with basic techniques, such as reading, memory recall, note-taking, and planning. We will also talk about creating different kinds of outlines for different stages of your project, and how to move from the outline to actual writing, editing, and polishing. Most importantly, we will talk about how to use all kinds of sources, including a library’s Dewey Decimal System, journals, and the Internet.After you complete this course, you’ll be ready to find reliable information on any topic, and turn that information into a compelling, accurate piece of writing.

      
 

 Risk Management Online Training

 

Category: GENERAL MGMT - Decision-Making/Prioritization

Training Provider: Mainstream Corporate Training

Risk management has long been a key part of project management and it has also become an increasingly important part of organizational best practices. Corporations have realized that effective risk management can not only reduce the negative impact of crises; it can provide real benefits and cost savings.The risk management framework provided in this workshop is flexible enough for any organization. You can apply it to a single project, a department, or use it as a basis for an enterprise-wide risk management program.

      
 

 Sales and Customer Service Training for Call Center Agents Online Training

 

Category: SALES/CUSTOMER SERVICE - Sales

Training Provider: Mainstream Corporate Training

This course will help call center agents learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard.

      
 

 Self Leadership Online Training

 

Category: GENERAL MGMT - Leadership Skills

Training Provider: Mainstream Corporate Training

Self-leadership puts together taking responsibility for our outcomes, setting direction for our lives, and having tools to manage priorities. Self-leaders work at all levels of an organization. They are front-line workers in every possible role, middle managers, and CEOs. Self-leaders like Walt Disney and Wayne Gretzky worked hard to achieve their dreams without using the term self-leadership. However, they have clearly demonstrated that being in control of their behavior and results, focus, practice, and learning were necessary to achieve their goals.Self-leadership requires a commitment from individuals to decide what they want from life and to do what’s necessary to get the results they want. This course will help participants internalize the four pillars of self-leadership and to make meaningful, empowered choices while taking action to get where they want to go.

      
 

 Selling Smarter Online Training

 

Category: SALES/CUSTOMER SERVICE - Sales

Training Provider: Mainstream Corporate Training

It’s no secret that the sales industry continues to change and evolve rapidly. This is an exciting and dynamic profession, although it is often underrated and misunderstood. The back-slapping, high pressure, joke-telling sales person has disappeared. In his place is a new generation of sales professionals: highly trained and well groomed, with the characteristics of honesty, trustworthiness, and competence.This one-day workshop will help you teach participants how to be one of those smart sales professionals.

      
 

 Skills for the Administrative Assistant Online Training

 

Category: ADMINISTRATIVE PROFESSIONALS - Fundamentals

Training Provider: Mainstream Corporate Training

Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we don’t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest influence on our job satisfaction is our relationship with others.Our work should not be a burden to us and our offices shouldn’t be battlefields. We are human beings working with other human beings. This two-day workshop is about working to the best of your abilities, and encouraging the best in those who work with you, or for you.

      
 

 Strategic Planning Online Training

 

Category: BUSINESS

Training Provider: Mainstream Corporate Training

If you and the people who work with you don’t understand where the company is going, they may all develop their own priorities and actually prevent you from getting where you need to be. Part of getting everyone on board is creating a strategic plan complete with the organization’s values, vision, and mission. Then, there’s the challenge of bringing these principles to life in a meaningful way that people can relate to. This two-day course will help you describe what you want to do and get people where you want to go.

      
 

 Strengthening Your People Skills In The Workplace - OnDemand Training Seminar

 

Category: GENERAL MGMT

Training Provider: National Seminars Training Group

Gain essential skills for working with all kinds of people — even the most difficult!

      
 

 Stress Management Online Training

 

Category: GENERAL MGMT - Time/Stress Management

Training Provider: Mainstream Corporate Training

Today’s workforce is experiencing job burnout and stress in epidemic proportions. Workers at all levels feel stressed out, insecure, and misunderstood. Many people feel the demands of the workplace, combined with the demands of home, have become too much to handle. This one-day workshop explores the causes of such stress, and suggests general and specific stress management strategies that people can use every day.

      
 

 Survival Skills for the New Trainer Online Training

 

Category: HR MGMT - Training Development

Training Provider: Mainstream Corporate Training

Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and about helping people. Others become trainers because their employer asks them to get involved in mentoring, training, or coaching new or existing employees. Trainers also get started when they want to make some changes to their daily activities, but wish to continue contributing to a particular organization or industry.If you are thinking about becoming a trainer, or have started doing some training already and want to know more about what will help you to become an excellent trainer, this workshop will help. This one-day workshop is designed as an exploration of the essential skills that trainers need to develop, and to get you started in the learning process in an interactive and fun environment.

      
 

 Team Building: Developing High Performance Teams Online Training

 

Category: GENERAL MGMT - Team Building/Manging Teams

Training Provider: Mainstream Corporate Training

Success as a manager is heavily influenced by how well your team operates and what kind of results they achieve. Is your team able to solve problems? Can they resolve conflict? Are they enthusiastic and motivated to do their best? Do they work well together? This workshop is designed for participants who want to develop their team leadership skills and unleash the talent of their individual team members.

      
 

 Telephone Skills For Administrative & Front-Desk Professionals Webinar

 

Category: ADMINISTRATIVE PROFESSIONALS

Training Provider: National Seminars Training Group

Avoid the frustration of misunderstandings and confusion in the office and build winning relationships with coworkers

      
 

 Telephone Skills For Customer Service & Sales Professionals Webinar

 

Category: SALES/CUSTOMER SERVICE

Training Provider: National Seminars Training Group

Create a positive impression of you - and your organization

      
 

 The Minute-Taker’s Workshop Online Training

 

Category: ADMINISTRATIVE PROFESSIONALS

Training Provider: Mainstream Corporate Training

No matter who you are or what you do, whether at work or in the community, you are likely involved in meetings. Meetings are costly, whether they are held in a company boardroom or at the local coffee shop. To ensure that meetings are productive and worth the expense involved, three ingredients are necessary: an assurance of closure, a strong chair or leader, and accurate minutes. It has been said that if accurate minutes have not been recorded, then the meeting may just as well not have taken place.If people can’t remember or agree on what actually occurred at a meeting, how can the group effectively accomplish its objectives? After this one-day workshop you will understand your role as a minute-taker and the best techniques for producing minutes that include all the essential information needed.

      
 

 The Practical Trainer Online Training

 

Category: HR MGMT - Training Development

Training Provider: Mainstream Corporate Training

Most people who call themselves trainers today probably didn’t start out to be trainers. They often work in a field where they develop extensive knowledge and then are asked to share what they know. Many trainers have some experience with teaching, writing, or leadership, although they come from nearly every field.As such, people who work as trainers are often put into difficult situations without much understanding of what training is or how to do it well. We know that being a good trainer is the result of developing skills to bring information to an audience. This information will then engage, empower, and encourage continued learning and development.This three-day course will give you the skills that you need so that students not only learn, but also enjoy the process, retain information shared, and use their new skills back in the workplace.Participants will also have the opportunity to conduct a short group training session that incorporates these training concepts.

      
 

 Time Management: Get Organized for Peak Performance Online Training

 

Category: GENERAL MGMT - Time/Stress Management

Training Provider: Mainstream Corporate Training

Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. We also deal with a constant barrage of technology, people, and tasks that can contribute to that disorganization. Many people find that they flit from one task to another, trying to get everything done.In this one-day workshop, you will learn how to make the most of your time by getting a grip on your workflow and office space, using your planner effectively, and delegating some of your work to other people.

      
 

 Time Management: Tips For Getting Hours Back In Your Day Webinar

 

Category: GENERAL MGMT - Time/Stress Management

Training Provider: National Seminars Training Group

This is a course that will teach you how to become more effective and efficient at work and outside the office.

      
 

 Using Activities to Make Training Fun Online Training

 

Category: HR MGMT - Training Development

Training Provider: Mainstream Corporate Training

Most people have been at a party or some other social occasion where someone has told an inappropriate joke and ruined the mood (at least temporarily). Likewise, we’ve all been somewhere where the class clown is able to lighten the mood and help people have fun.The good news is that humor can help you make your training sessions just as engaging as those fun social occasions. Even better, you don’t need to be the class clown or an award-winning comedian to do it. This one-day workshop will help you identify what kind of humor you can bring to the classroom, and how games can help you engage your participants.

      
 

 Working Smarter: Using Technology to Your Advantage Online Training

 

Category: GENERAL MGMT - Problem Solving/Innovation

Training Provider: Mainstream Corporate Training

Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one time or another. We’ve all been in a situation where we need to print something ASAP and someone has left the printer jammed, or we need coffee and the coffeepot is empty. Technology is supposed to make life easier and simpler, but most managers find themselves cleaning up the messes caused by too many gadgets. This two-day workshop will show participants how to leverage technology to work smarter, not harder.

      
 

 Writing a Business Plan Online Training

 

Category: BUSINESS - Entrepreneurial/Start-Up

Training Provider: Mainstream Corporate Training

This two-day course is designed for business owners and entrepreneurs who are ready to create a business plan. All the essential steps are covered, including drafting the original document; identifying the audience; gathering information; researching; describing product plans; and marketing, sales, and accounting terms. Students will come away from the course energized and prepared to write their business plan.

      
 

 Writing Reports and Proposals Online Training

 

Category: COMMUNICATIONS - Telephone Skills

Training Provider: Mainstream Corporate Training

It is essential to understand how to write reports and proposals that get read. We write reports in a range of formats and a variety of purposes. Whether you need to report on a product analysis, inventory, feasibility studies, or something else, report writing is a skill you will use again and again.Having a method to prepare these documents will help you be as efficient as possible with the task. This course will build on a solid base of writing skills to present information in formal, informal, and proposal styles.

      
 

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