In-House On-Site Seminars, Training Classes and Workshops

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  Dealing With Difficult People/Employees/Customers

 

Category: HR MGMT - Employee Problems/Special Employees

Finally understand why individuals are difficult and learn on the spot, practical, real-work/life solutions to overcome their inappropriate behaviors. Win every time with this powerful, experiential, one-of-a-kind effective training program.(2 day intensive available)


 

 A Well Rounded Manager: 5 Critical Skills for Success as an Technology or High-Tech Manager

 

Category: TECHNICAL/ENGINEERING - Management

In this 2 1/2 day highly interactive, jam packed workshop, we'll provide you with the skills you need to interview and hire the right people, coach and manage your staff so they become a cohesive team, effectively deal with difficult situations and people, and partner with Human Resources to get things done.


 

 Basic Project Management

 

Category: MANUFACTURING/OPERATIONS

Effective project management is of critical importance in industry today. Whether you are developing new products or processes, understanding how to manage and schedule the details including personnel and materials is important to your success.


 

 Behavioral Interviewing for Technology or High Tech Staff - Hire Smart!

 

Category: TECHNICAL/ENGINEERING - Management

This workshop concentrates on pre-interview preparation, developing questions and their value, the interview techniques necessary to get to the specific behavior-based examples of past performance, and the strategies that follow through on the process. We focus on hiring high tech workers but the same principles can be adopted when hiring in any field.


 

 Beyond Overload: 10 Secrets to Get Back Control

 

Category: GENERAL MGMT - Time/Stress Management

Learn simple yet powerful


 

 Building Stronger Teams Through Accountability -A One Day Workshop for Technology Managers

 

Category: TECHNICAL/ENGINEERING - Management

In this one day session, you'll take the first step towards developing your skills when it comes to accountability. You'll learn how to effectively deal with the finger pointing that takes place when something goes wrong, how to encourage your team to suggest positive change just by asking the right questions, and how to gain the trust and admiration of your team in your everyday work life. Take the first step towards building an accountable, high performing team that compensates for each others' bad days...Join us!


 

 Classic Time Management

 

Category: GENERAL MGMT - Time/Stress Management

Learn how to feel more satisfied at the end of every day through basic yet personalized time management philosophies.


 

 Conflict Management for Technology or High Tech Staff

 

Category: TECHNICAL/ENGINEERING - Management

People can face almost any problem except the problem of people. They work long hours, face declining business, even the loss of a job, but they can't deal with the difficult people in their lives. This workshop will provide you with some strategies you can adopt, at work and in your personal life as well. We'll help you identify your style and if you may be contributing to some difficult interactions.


 

 Conquering Information Overload: How Not to Be Pushed Over by Paper and Email

 

Category: GENERAL MGMT - Time/Stress Management

This session incorporates some of the best ideas from time and stress management, faster reading and email management. Learn how to get back in control of your workload.


 

 Corporate Cash Management Onsite Training

 

Category: FINANCE/INVESTING - Cash Management

Facing cash flow problems as you wade through today’s economic difficulties? Learn solid money-saving strategies from top financial pros.


 

 Effective Channel Management Onsite Training

 

Category: SALES/CUSTOMER SERVICE - Sales Management

Learn how to successfully navigate channel management decision making in today's dynamic environment.


 

 Effective Channel Management Onsite Training

 

Category: ACCOUNTING

Can using proven channel management techniques— and progressive strategies that adapt them to marketplace realities— help your company meet its goals? Yes! It’s all a matter of building and managing stronger working relationships with your channel pertners. Learn how to successfully navigate channel management decision making in today's dynamic environment.


 

 Effective Team Building for Managers

 

Category: MANUFACTURING/OPERATIONS

In today’s business world teamwork is an important part of organizational life. Companies are continuously looking for effective team leaders who know how to motivate people, build consensus, overcome roadblocks and make appropriate decisions


 

 From Management to Leadership™ 2 days

 

Category: GENERAL MGMT - Leadership Skills

Are you ready for the next level in your management effectiveness? This is some of the most comprehensive training available for new or existing managers. Learn to run meetings, do performance reviews, delegate, build a team vision statement, set appropriate boundaries, etc… The learning is real and the feedback is priceless. ©2006 carlosraposo . All rights reserved


 

 High Performance Channel Management

 

Category: SALES/CUSTOMER SERVICE - Sales Management

“Open the window” into partner sales activities to gain a greater level of control and drive more business.


 

 High Performance Sales Management

 

Category: SALES/CUSTOMER SERVICE - Sales Management

Achieve sustainable, measurable performance improvement. Learn tactical and easy to implement processes to effectively manage and coach sales people. 


 

 How to Become a More Effective Supervisor

 

Category: GENERAL MGMT - Supervisory Skills

This seminar is no longer available


 

 Implementing SPC

 

Category: MANUFACTURING/OPERATIONS

This workshop leads the students through the steps in implementing an SPC program in their company. Students are encouraged to bring examples of their process to class to use for the exercises.


 

 Management Skills: Leading as a Manager

 

Category: GENERAL MGMT - People Management

In this highly-interactive workshop, learn the tools and techniques to help you and your organization build effective business networks and develop capacity to meet emergent customer needs.


 

 Managing Change

 

Category: MANUFACTURING/OPERATIONS

This course discusses the three basic types of change, why people resist change, how to inform teammates of changes and strategies for dealing with change even under unfavorable conditions.


 

 Performance Management Minimizing Stress Maximizing Effectiveness Onsite Training

 

Category: GENERAL MGMT - Time/Stress Management

This seminar gives you the time-tested roadmap for developing and reviewing performance that aligns with rapidly changing priorities and organizational goals to help you stay focused and move your team forward.


 

 Project Performance Management Workshop: Time, Cost & Budget Onsite Training

 

Category: PROJECT MANAGEMENT

Get the nuts and bolts know-how to take a project from plan to close.


 

 Project Scope and Requirements Management Onsite Training

 

Category: PROJECT MANAGEMENT

During this seminar you will learn what constitutes the need for a project and how to formulate present and control the project scope.


 

 Stress Resiliency & Work/Life Balance Achievement

 

Category: GENERAL MGMT - Time/Stress Management

Stress is a universal and naturally occurring phenomenon in humans. Burnout, heart attacks, ulcers, decreased productivity, relational problems, depression, loneliness, and cynicism are frequent symptoms of chronic stress that adversely affect us personally, professionally, and physically. Stress often causes ‘burnout,’ pushing people out of their jobs in search of more satisfying work. The key to safeguarding employees from this kind of psychological depletion lies in identifying roadblocks to success, finding positions that fit their interests, and rekindling the motivation to succeed. ©2006 carlosraposo. All rights reserved.


 

 The Engineer as Manager

 

Category: MANUFACTURING/OPERATIONS

This course is a practical program for first and second level technical managers who are responsible for supervision of engineers, scientists, and support personnel.


 

 Time Management Workshop OnSite Training

 

Category: GENERAL MGMT

Learn how to plan and prioritize more effectively while managing interruptions and distractions.


 

 Value Stream Management

 

Category: MANUFACTURING/OPERATIONS

This two day workshop leads the students through the eight steps in planning, Mapping, and Sustaining Lean Improvements


 

 2013 Pain Management Services - Stay in the Know

 

Category: Healthcare - Coding billing

Our specialty coding update seminar will highlight 2013 Pain Management coding changes.


 

 2439 Scripting Using Microsoft Windows Management Instrumentation

 

Category: COMPUTERS / IT

The goal of this course is to teach Microsoft Windows 2000 operating system administrators how to develop Microsoft Visual Basic® Script-based scripts that use the resources of Windows Management Instrumentation (WMI).


 

 25 KPI's Every Manager Should Know

 

Category: GENERAL MGMT

Using KEY PERFORMANCE INDICATORS to Drive Your Department’s Performance, Make Better Business Decisions, and Improve Processes


 

 2732 Planning, Deploying, and Managing an Enterprise Project Management Solution

 

Category: PROJECT MANAGEMENT

This course is to provide systems engineers with the knowledge and skills necessary to effectively plan, deploy, and manage a Microsoft® Office Project Server 2003 solution.


 

 5927 Microsoft Office Project 2007 Managing Projects

 

Category: COMPUTERS / IT

This course provides students with the knowledge and skills to build, maintain, and control well-formed project plans.


 

 6402 First Look: Getting Started with Branch Office Management in Windows Server® 2008 (Beta 3)

 

Category: COMPUTERS / IT

This 90 minute clinic provides in-depth knowledge on the following Windows Server 2008 Branch Office functionality:• Branch Office Server Deployment and Administration • Branch Office Security


 

 6403 First Look: Getting Started with Branch Office Management in Windows Server® 2008 (Beta 3) Hands-On Lab

 

Category: COMPUTERS / IT

This is a companion lab for First Look Clinic 6402A : First Look: Getting Started with Branch Office Management in Windows Server 2008 (Beta 3).This 90 minute lab provides hands-on experience with the following Windows Server 2008 Branch Office functionality:• Branch Office Server Deployment and Administration • Branch Office Security


 

 6408 First Look: Getting Started with Server Management in Windows Server® 2008 (Beta 3)

 

Category: COMPUTERS / IT

This 90 minute clinic provides in-depth knowledge on the following Windows Server 2008 Server Management functionality:• Server Manager Overview • Server Core Installation • Windows PowerShell • Windows Remote Management


 

 6409 First Look: Getting Started with Server Management in Windows Server® 2008 (Beta 3) Hands-On Lab

 

Category: COMPUTERS / IT

This is a companion lab for First Look Clinic 6408A: First Look: Getting Started with Server Management in Windows Server 2008 (Beta 3).This 90 minute lab provides hands on experience with the following Windows Server 2008 Server Management functionality:• Server Manager Overview • Server Core Installation • Windows PowerShell • Windows Remote Management


 

 A Crash Course for the First-Time Manager or Supervisor

 

Category: GENERAL MGMT - Supervisory Skills

Effectively communicate, delegate, and manage priorities to achieve management success


 

 A Risk Management Program that Delivers Performance

 

Category: FINANCE/INVESTING - Risk Management

Norman Marks, an Honorary Fellow of the Institute of Risk Management, will share his view that our perception and practice of risk management must undergo a radical shift if it is to be effective.


 

 A Supervisor's Guide to Managing Team Productivity and Priorities

 

Category: GENERAL MGMT

This workshop is designed to help you and your group communicate and collaborate more productively and efficiently, saving you and your organization time and money.


 

 A+ PHR/SPHR Certification Review Program

 

Category: HR MGMT

This intensive review program was designed to provide Human Resources professionals all the relevant information in order to be fully prepared for the PHR or SPHR Certification Exam.


 

 A+ PHR/SPHR/PHRca Certification Review Program

 

Category: HR MGMT

This intensive review program was designed to provide Human Resources professionals all the relevant information in order to be fully prepared for the PHR or SPHR Certification Exam.


 

 Account Payable Best Practices: One and a Half Day In-Person Seminar

 

Category: Compliance-Regulation

This inter-active session will be filled with real-life examples and attendees will have the opportunity to not only interact with other attendees but see how they’d treat different delicate situations.


 

 Accounting Skills for New Supervisors

 

Category: ACCOUNTING - Fundamentals

Many of us flinch when we hear terms like depreciation, cash flow, balance sheet, and (worst of all!) budgets. However, these are all important concepts to understand if you’re going to succeed in today’s business world, particularly as a supervisor. Even better, financial terms are not as scary as they seem!


 

 Achieving Leadership Success

 

Category: GENERAL MGMT

Learn comprehensive management and development skills to build a cohesive and collaborative team


 

 Advanced IT Project Management

 

Category: COMPUTERS / IT - Management

Advanced IT Project Management


 

 Advanced Project Management

 

Category: GENERAL MGMT - Leadership Skills

It’s easy to forget the “manager” part of your “project manager” title among the other range of activities you are responsible for. However, your management skills are an important part of your success as a project manager, so it is crucial that you grow both of those skill sets. There are also some advanced project management techniques that you can master to help bring your projects to successful completion.This workshop presumes that participants have a thorough understanding of project management, including topics such as preparing a statement of work, setting project goals, scheduling, budgeting, managing project risks, and executing a project.


 

 Advanced Project Scheduling

 

Category: PROJECT MANAGEMENT

Advanced Project Scheduling


 

 Advanced Risk Management Seminar – Maximising Value from Your Organization’s Investment in Risk Management

 

Category: Compliance-Regulation

This master class will provide attendees with advanced knowledge and the opportunity to share experiences to strengthen their ability to shoulder the ever increasing responsibilities imposed on them by a growing range of stakeholders.


 

 Advanced Sales Management

 

Category: SALES/CUSTOMER SERVICE - Sales Management

This sales manager training helps you better handle the ups and downs in your business—and ensure your team's success!


 

 Advanced Trust Drafting Strategies

 

Category: LAW

Our experienced attorney faculty will share their approaches to funding and planning for clients' specific goals and discuss troubleshooting tactics for common drafting problems.


 

 AEG's Coaching and Delegation Skills

 

Category: GENERAL MGMT - Coaching/Mentoring/Counseling

This 3-day seminar is targeted for managers who face a dual role: they continue to function as a key individual contributor but must also direct and coach a team toward peak performance and results.


 

 Aerospace Program Management - It's More than Scheduling and Delivery

 

Category: Compliance-Regulation

Effective and efficient management of today's complex and integrated programs requires both the refinement of interpersonal and basic leadership skills as well as the application of appropriate technologies and tools.


 

 Agile Development and Earned Value Management for Government Programs

 

Category: PROJECT MANAGEMENT

A Program Management One-Day Training Workshop


 

 AMA Business Boot Camp: Management and Leadership Essentials

 

Category: GENERAL MGMT

Get a quick, intensive drill in the skills every manager needs


 

 AMA’s 5-Day MBA Program

 

Category: EXECUTIVE EDUCATION

An intensive, week-long learning experience that gives you a thorough grounding in the essential elements of a high-level MBA program.


 

 AMA’s Comprehensive Project Management Workshop

 

Category: PROJECT MANAGEMENT

Boost PM expertise and map a course for PMP® certification in just five days.


 

 AMA’s PMP Exam Prep Express

 

Category: PROJECT MANAGEMENT

Ace the Project Management Professional certification exam. Guaranteed! (see course description)


 

 Analysis and Design of Business Processes

 

Category: BUSINESS

Analysis and Design of Business Processes


 

 Anger Management Workshop

 

Category: PERSONAL DEVELOPMENT


 

 Applying ISO14971 / IEC62304 / IEC62366-1 - A Practical Guide On How To Implement Risk Management

 

Category: Compliance-Regulation

Risk management is a mandatory and necessary process during the entire device life. Not only will it help to design and maintain devices efficiently, but it also ensures that the device will be as safe as possible and prevents harms to patients, users, and the environment.


 

 Architecting, Designing and Managing a Process-Centric Organization

 

Category: BUSINESS

Architecting, Designing and Managing a Process-Centric Organization


 

 Assertive Communication Skills

 

Category: GENERAL MGMT - Assertiveness Training

Most of us have spent considerable time and expense developing our technical skills. Our interpersonal skills, however, are sometimes overlooked.


 

 Assertiveness Skills for Managers and Supervisors

 

Category: GENERAL MGMT - Assertiveness Training

Assertiveness Skills for Managers & Supervisors is a powerful one-day seminar designed to provide you with the communication essentials you need to manage with greater confidence and authority.


 

 Assertiveness Training for Managers

 

Category: GENERAL MGMT - Assertiveness Training

Interact more effectively with people throughout your organization!


 

 Assertiveness Training for Managers

 

Category: GENERAL MGMT - Assertiveness Training

Assertiveness is the only Win-Win style and is the style required for effective teamwork! This 2-day seminar teaches what to do and how to do it to build rapport, trust, loyalty and collaborative relationships.


 

 Assertiveness Training for Women in Business

 

Category: GENERAL MGMT - Assertiveness Training

Strengthen your leadership ability and image by learning essential assertiveness skills for women.


 

 Asset Positioning and Wealth Transfer for Business Owners

 

Category: BUSINESS

Augment your estate planning practice with the latest techniques for developing flexible and comprehensive transfer plans for your clients' closely-held businesses and vacation homes.


 

 Attitude Training Workshop - Developing a Positive Mental Attitude

 

Category: GENERAL MGMT - Time/Stress Management

Learn how to maintain a positive mental attitude through life’s ups and downs. In a few short hours you will learn the attitude management skills that escape most people. You will walk away with the ability to impact your state of mind instantly.


 

 Balancing Work and Family Life

 

Category: GENERAL MGMT - Time/Stress Management

Are you frustrated by a lack of time to do the things you want? Many people are having a hard time balancing work and family responsibilities.


 

 Basel III, IV and Beyond - Effective Risk Data Management and Reporting

 

Category: FINANCE/INVESTING - Risk Management

This training program will cover the most significant standards and guidelines issued by the Basel Committee on Banking Supervision and discuss the most effective strategies for their implementation.


 

 Basic Accounting Skills for the Business Professional

 

Category: ACCOUNTING - Fundamentals

Critical information for every non-financial professional


 

 Basic Business Management: Boot Camp for Business Owners

 

Category: BUSINESS

Owning a business requires a vision balanced with attention to detail. You need to be a generalist who understands the multiple aspects of running a business, as well as the ability to step back and see the big picture and to reach into the future.The business environment is a complex place to be. Whether you wish to work as a consultant or freelancer, establish a corporation, or set up an operation that meets a need for very particular type of customer, there is a tremendous amount of information that you need to know and to apply.This three-day course provides essential learning for new business owners, whether the business is just in the idea stage or you have already begun and need to fill in the gaps.


 

 Be the Manager Your Employees Want to Follow

 

Category: GENERAL MGMT

Take one day to boost your employee engagement, inspire loyalty, improve productivity and prevent your top talent from walking out the door.


 

 Becoming Management Material

 

Category: GENERAL MGMT - Leadership Skills

This workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done.At its core, leadership means setting goals, lighting a path, and persuading others to follow. But the responsibility entails much more. Leaders must get their message out in a way that inspires, make the most of their limited time, and build roads to precious resources. They must negotiate alliances, improve their colleagues, and align the ambitions of the many with the needs of the organization.What makes for a great leader? Is it something to do with inward characteristics, such as confidence and focus? Is it more about outward presence, including charm and compassion? Or is it about the ability to create a vision and get others to commit to it?The answer is all of the above. By accepting the challenge to lead, you come to realize that the only limits are those you place on yourself.


 

 Being Productive

 

Category: ORGANIZATIONAL DEVELOPMENT

In this 1 day workshop (including companion cd) you will dramatically alter your work habits -- leaving you more productive, effective and satisfied with your work.


 

 Best Practices and Trends in Vendor Management

 

Category: PURCHASING -Vendor Relations

Learn the best-practices and trends in vendor management


 

 Best Practices in Succession Management

 

Category: EXECUTIVE EDUCATION

Learn how to implement the correct succession plan for your organization to achieve breakthrough success


 

 Biopharmaceutical Test Method, Methods from Cradle to Grave - Technical, Regulatory & Business Considerations

 

Category: Compliance-Regulation

In this two day workshop conference you'll learn about how analytical methods impact various activities, best practices, and needs versus nice to have items.


 

 Body Language Basics For Managers: How to Read Your Employees' Nonverbal Signals

 

Category: GENERAL MGMT

Body Language Basics For Managers: How to Read Your Employees' Nonverbal Signals


 

 BSA/AML/OFAC Risk Assessments - Are You Doing Them Correctly

 

Category: Compliance-Regulation

This Bank Secrecy Act risk assessment seminar will highlight BSA best practices that are being acknowledged and recognized by regulators and examiners and will discuss each risk assessment area.


 

 Business Leadership: Becoming Management Material

 

Category: GENERAL MGMT - Leadership Skills

This three-day workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done.At its core, leadership means setting goals, lighting a path, and persuading others to follow. But the responsibility entails much more. Leaders must get their message out in a way that inspires, make the most of their limited time, and build roads to precious resources. They must negotiate alliances, improve their colleagues, and align the ambitions of the many with the needs of the organization.What makes for a great leader? Is it something to do with inward characteristics, such as confidence and focus? Is it more about outward presence, including charm and compassion? Or is it about the ability to create a vision and get others to commit to it?The answer is all of the above. By accepting the challenge to lead, you come to realize that the only limits are those you place on yourself.


 

 Business Process Management

 

Category: Process mapping

Business process management helps organizations leverage processes to achieve their goals and be successful. Once processes are implemented, they must be monitored, evaluated, and optimized to make sure they are still meeting the goals that they were designed to accomplish. A business that can successfully manage its processes is able to maintain a competitive edge, while increasing productivity and efficiency and decreasing costs.This course will introduce participants to business process management. Students will learn how business processes can help improve their company’s bottom line by providing a higher level of quality and consistency for customers.


 

 Case Management Boot Camp: Best Practice Strategies For Success

 

Category: Compliance-Regulation

The program will start with an overview of the state of the art in case management today, how we got here, and where we are going in the future. We will discuss what utilization management and transitional planning really mean under the new CMS rules.


 

 Case Management Boot Camp: Strategies for Success in the Acute Care Setting and Beyond!

 

Category: Compliance-Regulation

This program will provide you with the latest and most up-to-date topics and information that you will need to be at the top of your game and produce the best outcomes for you, your patients and your organization.


 

 Certificate in Applied Project Management (Project Management Evening Certificate Program)

 

Category: PROJECT MANAGEMENT

Certificate in Applied Project Management (Project Management Evening Certificate Program)


 

 Change Leadership: How Leaders Drive Organizational Change

 

Category: GENERAL MGMT - Conflict/Change Management

Learn how to lead change for results and move from change management to change leadership


 

 Change Management Training

 

Category: PROJECT MANAGEMENT

This course will help you to develop the skills and the knowledge required to promote the use and implementation of innovative work practices to effect and manage changes


 

 Change Management Workshop OnSite Training

 

Category: GENERAL MGMT

In this 1-day workshop, you’ll learn practical tools that will enable you to build trust and commitment and achieve positive results through change initiatives.


 

 Clinical Data Management (FDA E6 GCP Guidelines): 2-Day In-Person Seminar

 

Category: LAW - Medical

This seminar is based on FDA E6 GCP Guidelines which are the basis of effective data quality management. Even if your research is not FDA regulated, the information you learn in this course will help to ensure a robust data collection and management plan.


 

 Coaching & Mentoring

 

Category: GENERAL MGMT - Coaching/Mentoring/Counseling

It’s happened again. Your low performing employee failed to meet quota this month, even after you counseled him/her about the importance of meeting goals. A company is only as good as its employees. Learn an easy-to-understand coaching and mentoring model that will help you to motivate employees to move beyond their normal level and achieve goals.


 

 Coaching and Teambuilding Skills for Managers and Supervisors

 

Category: GENERAL MGMT - Team Building/Manging Teams

How to inspire commitment, teamwork and cooperation


 

 Coaching from a Distance: Developing Your Team When You Can't be Face to Face

 

Category: GENERAL MGMT

Successful coaching is challenging and rewarding—but coaching remotely or in a virtual environment demands all-new rules.


 

 Collaborate to Innovate

 

Category: GENERAL MGMT - Leadership Skills

Putting Creativity to Productive Use


 

 Collaborative Leadership Skills for Managers

 

Category: GENERAL MGMT - Leadership Skills

This seminar shows you how to be the kind of manager who inspires optimal performance from team members and helps bring out their strongest talents to achieve results.


 

 Commercializing New Products and Services — Rapidity and Results

 

Category: BUSINESS

Commercializing New Products Services Results


 

 Common Compliance Issues in a Quality Control Laboratory - Data Integrity, Out of Specifications (OOS), Corrective and Preventive Actions (CAPA)

 

Category: Compliance-Regulation

This seminar will be taught by Former Deputy Director and the Lab Chief in the Division of Biological Standards and Quality Control, FDA/CBER.


 

 Communication Skills for Effective Teamwork

 

Category: COMMUNICATIONS

For a group to become a successful and productive team they must have a variety of effective communication and interpersonal skills! This


 

 Compliance Risk Management in Medical Devices, Pharmaceuticals, and Combination Products

 

Category: Compliance-Regulation

Effective risk management is the hallmark of a successful corporation. Increasingly, it is also the hallmark of a compliant corporation.


 

 Conducting Effective Performance Reviews

 

Category: GENERAL MGMT - People Management

Performance reviews are an essential component of employee development. The performance review meeting is an important aspect of career planning, and the outcomes of the meeting should be known to the employee and supervisor before the meeting actually takes place. Remember what the German philosopher Goethe said: “Treat people as if they were what they ought to be and you help them become what they are capable of being.”Setting goals and objectives to aim for will give both supervisors and employees a focus, and is one of the key aspects to meeting overall company objectives. Supervisors must also learn how to give feedback, both positive and negative, on a regular and timely basis so that employees can grow and develop. Performance appraisals involve all these activities.


 

 Confidence & Credibility Skills for Supervisors

 

Category: GENERAL MGMT

Earn the respect you deserve and achieve the success you desire


 

 Conflict Management Workshop

 

Category: GENERAL MGMT

In this workshop, you'll discover your own emotional triggers and learn how to manage difficult encounters with diplomacy, tact, and credibility.


 

 Confronting the Tough Stuff: Management Skills for Supervisors

 

Category: GENERAL MGMT - People Management

Effectively manage timely “real-life” challenges to increase your value and effectiveness.


 

 Connecting as a Leader: Communicating for Impact

 

Category: COMMUNICATIONS - Communicating With Clarity

A new blended learning offeringThis accelerated blended learning program leverages a two-day face-to-face program, along with our virtual classroom to help leaders improve their communication strategies, maximize the impact of every interaction, and achieve business results. This unique format combines face-to-face and online learning for the optimal learning experience.


 

 Controlling Project Risks and Costs, also known as, Managing Project Risks and Costs Learn To Stay Within Budget While Responding To Unplanned Events A Two-Day Seminar

 

Category: ACCOUNTING

Create a Cost Management Plan, Analyze Risks Qualitatively and Quantitatively, Measure Schedule and Cost Performance


 

 Crash Course for New Managers

 

Category: GENERAL MGMT

Crash Course for New Managers


 

 Creating a Top-Notch Talent Management Program

 

Category: GENERAL MGMT

Organizations recognize that they do better business when their people are engaged, motivated, and yes, talented. Having the right people in place at the right time is a key aspect to continued growth, success, or even just stability. This course will provide you with just what it takes to have the right people ready. It will help you create a program to measure the talents of your people and how to help them grow in preparation for the future. It will also help you support and grow your organization by teaching you how to apply the most current research and adapt your organization to the ever-changing marketplaces.


 

 Creative Leadership

 

Category: GENERAL MGMT - Leadership Skills

Motivate and re-energize your team by developing an environment of creativity and collaboration


 

 Creative Leadership and Managing an Innovative Team

 

Category: GENERAL MGMT

Open the door to fresh problem solving and new ideas to make your organization ready for tomorrow


 

 Creative Leadership Skills for Today's Manager, Supervisor, or Team Leader

 

Category: GENERAL MGMT

Join us for this one-day workshop and gain the leadership skills that will stimulate your thinking and ignite your passion, leading to an unquenchable can-do attitude throughout your department.


 

 Credit Risks and Risk Mitigation Techniques: 2-Day In-person Seminar

 

Category: FINANCE/INVESTING

Review the categories of credit risk incurred when selling to customers inside the U.S. and the additional risks involved when selling overseas and then learn how various tools are designed to manage these risks.


 

 Critical Vendor Risk Management

 

Category: Compliance-Regulation

This is a fast-paced, highly interactive workshop where attendees will develop a risk profile and risk management strategy using one of their own current or future vendors of choice.


 

 Criticism & Discipline Skills for Managers and Supervisors

 

Category: GENERAL MGMT - People Management

Learn proven techniques for managing difficult employees — without incurring resentment, making enemies, or destroying relationships


 

 Cross-Cultural Communications: Understanding Cultural Differences

 

Category: HR MGMT - EEO/Employee Rights/Culture Awareness

Each of us comes into the world of work with features and ways of behaving that are the products of our cultural differences. Others find cultural differences awaken feelings of discomfort, uncertainty, and fear.


 

 Cyber Security Incident Response Program (CSIRT) and Plans

 

Category: Compliance-Regulation

This seminar will help you to establish Key Performance Indicators (KPI) to determine if your Information Systems Incident Response program meets business objectives and operational metrics for ongoing process improvement.


 

 Dale Carnegie Leadership Training For Managers

 

Category: GENERAL MGMT

Develop the skills and habits that make outstanding leaders. Understand the difference between good management and good leadership. Become skilled in managing your resources, processes, and leading your people to new heights.


 

 Dale Carnegie Sales Advantage

 

Category: SALES/CUSTOMER SERVICE - Sales

Separate yourself from your competition. By using a consultative sale process, you and your prospects will move in the same direction. Through weekly reinforcement of each sales step, you will position yourself as a trusted resource to your clients.


 

 Dale Carnegie Training Leadership Advantage

 

Category: GENERAL MGMT - Leadership Skills

Develop the skills and habits that make outstanding leaders. This highly intensive and focused program highlights the elements of good leadership. You will become skilled in managing your resources, processes, and leading your people to new heights.


 

 Dale Carnegie's How to Coach Employees to Maximum Achievement

 

Category: BUSINESS

This one-day seminar from Dale Carnegie Training gives you the skills you need to help each employee become as successful as possible, discover abilities they didn't think they had and raise the bar on performance. Even problem employees will respond positively to these performance feedback techniques.


 

 Dale Carnegie's Step up to Leadership

 

Category: GENERAL MGMT - Ethics

Learn how to stop pushing employees to get the job done and start pulling them to peak performance.


 

 Decision Making: Getting It Right OnSite Training

 

Category: GENERAL MGMT

Throughout this interactive session, your employees will consider current business issues and practice applying skills to achieve clarity and decisiveness.


 

 Delegation Boot Camp

 

Category: GENERAL MGMT - Delegating

This fast-paced, intensive one-day seminar gives you real-world practice in This fast-paced, intensive one-day seminar gives you real-world practice in delegation strategies that will reduce your stress level, empower your staff and build morale.


 

 Delegation: The Art of Delegating Effectively

 

Category: GENERAL MGMT - Delegating

Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops employee skills. Delegating prepares employees who work for you to be able to handle your responsibilities and simultaneously allows you to advance to other career opportunities within your organization.Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This one day workshop will explore many of the facets of delegation, including when to delegate and whom to delegate to. We will also go through the delegation process step by step and learn about techniques to overcome problems.


 

 Delivering Constructive Criticism Training

 

Category: GENERAL MGMT


 

 Design and Implement Leadership Development Systems

 

Category: HR MGMT

Through our hands-on approach, learn how to design and implement the critical elements of a leadership development system that integrates career planning,


 

 Design History Files, Device Master Records and Quality Management System for Medical Device Company - Principles of Lean Documents and Lean Configuration

 

Category: Compliance-Regulation

During this seminar, the Theory of Lean Documents and its corollary applied to lean configuration will be applied in order to construct, write, and configure the types of documents and records necessary for medical device design and manufacturing.


 

 Designing and Implementing Succession Management Systems

 

Category: HR MGMT

Through Linkage's practical hands-on approach, learn about critical decision points and conditions for implementing an effective succession management system.


 

 Designing and Sustaining New and Existing Product Stability Testing Program

 

Category: Compliance-Regulation

This seminar will provide a great resource to Pharmaceutical, Biotechnology, Diagnostics, Cell Therapy, Drugs, Biologics, OTC, Radio-pharmaceutical.


 

 Developing Executive Leadership

 

Category: EXECUTIVE EDUCATION

Deepen your self-awareness with executive leadership training and empower your staff to improve performance!


 

 DISC Assessment Training For Managers

 

Category: GENERAL MGMT

DISC is a behavioral assessment tool that provides a comprehensive model for understanding your management style.


 

 Diversity Training: Celebrating Diversity in the Workplace

 

Category: HR MGMT - EEO/Employee Rights/Culture Awareness

More than ever, a workplace is a diverse collection of individuals proud of who they are: their gender, their sexual orientation, their religion, their ethnic background, and all the other components that make an individual unique. One of the challenges for workplace leaders is how to help these diverse individuals work as a team.We all know what happens to organizations that don’t have effective teamwork: they fail. And, failing to embrace diversity can also have serious legal costs for corporations. This one-day workshop will give you ways to celebrate diversity in the workplace while bringing individuals together.


 

 Double Your Productivity Reduce Your Stress and Balance Your Life

 

Category: PERSONAL DEVELOPMENT

This presentation delivers a fresh, practical everyday approach that will help you to accomplish more in less time and with less stress.


 

 Effective Communication Skills: The Understanding of Meaning

 

Category: COMMUNICATIONS - Communicating With Clarity

Communications serves four major functions within a group or organization: control, motivation, emotional expression, and information. For many employees, their work group is a primary source for social interaction.


 

 Effective Delegation Training

 

Category: GENERAL MGMT

This course provides you with the knowledge and skills to effectively understand the levels, methods, monitoring, management and practice of delegation.


 

 Effective Executive Speaking

 

Category: EXECUTIVE EDUCATION

Speak, present and communicate with poise, power and persuasion.


 

 Effective Performance Management

 

Category: GENERAL MGMT

This new seminar introduces you to a faster, easier and more effective approach to managing daily performance.


 

 Effective Project Leadership

 

Category: PROJECT MANAGEMENT

Effective Project Leadership


 

 Effective Risk Management Strategies for the Department and the Enterprise

 

Category: Compliance-Regulation

Attendees will learn effective risk management strategies and techniques that can be applied to departmental risk initiatives as well as a broad enterprise risk management strategy.


 

 Effective Strategy Execution

 

Category: BUSINESS

Join us for this two hour event to explore the key aspects of strategy execution that separate high performance organizations from the rest.


 

 Effective Time Management

 

Category: COMPUTERS / IT

In this course, students will practice techniques that will help them achieve more effective use of their time so that they can direct their energy towards the activities that will further their professional and personal goals.


 

 Effective Time Management

 

Category: COMMUNICATIONS

In this course, you will practice techniques that will help you achieve more effective use of your time so that you can direct your energy towards the activities that will further your professional and personal goals.


 

 Effective Time Management Using Outlook Training

 

Category: GENERAL MGMT - Time/Stress Management


 

 Electrical Safety for Management, Planning & Supervision

 

Category: INDUSTRIAL TRAINING

A 1-day course for those responsible for the activities of their workers. Learn what the new 2009 NFPA 70E Standard requires for compliance. Find out how to keep workers safe & equipment from being damaged


 

 Employee Accountability

 

Category: GENERAL MGMT - People Management

An article in the March 11, 2010 edition of TIME magazine purported to explain “why we have entered the post-trust era.” Indeed, we seem to be in a time where people act inappropriately and then refuse to take responsibility for their actions. Who can we blame for the world economic crisis, or issues with religion, or the outcomes of our governments, or the state of the environment? More to the point, why do we spend so much time and energy looking to pin the blame on someone (usually anyone but ourselves)?With this in mind, it’s no wonder that organizations who promote accountability are more successful and more productive. In this one-day workshop, you will learn about what accountability is, how to promote it in your organization, and how to become more accountable to yourself and others.


 

 Employment Law 101 for Managers and Supervisors

 

Category: EMPLOYMENT LAW - General Employment Law

Join your fellow managers at this dynamic one-day personnel law seminar designed for the everyday manager and supervisor. You’ll discover your important role in complying with critical employment laws and gain practical guidelines for legally managing your employees. This seminar is simply the best, most painless way to get the significant personnel law knowledge you need as a manager or supervisor today!


 

 Employment Laws Certificate Program: 2 Days in person Seminar

 

Category: Compliance-Regulation

This training contains everything our Managers and Supervisors need to know to succeed and to protect our organizations by complying with Employment Laws by doing the right thing from a moral, ethical and legal way.


 

 Enhancing Your Management Skills: How to Gain Alignment, Build Motivation, and Drive Committed Action

 

Category: GENERAL MGMT

In this accelerated program, learn the critical success factors for driving results through goal alignment, coaching for performance, building trust, and driving committed action through stronger leadership.


 

 Essential Communication and Writing Skills for Supervisors and Managers

 

Category: COMMUNICATIONS

Learn how to connect confident speaking skills with effective writing skills to powerfully convey your ideas in any business situation


 

 Essential Law Practice Management

 

Category: LAW

Gain the experience of years' worth of trial and error with this concise guide to managing your legal practice.


 

 Essential Management Skills for Introverts

 

Category: GENERAL MGMT

Essential Management Skills for Introverts


 

 Essential Skills Crash Course for the HR Professional: 3-Day Certification Program

 

Category: Compliance-Regulation

We will begin with understanding how to leverage your power, influence, and persuasion. We define power as the potential to allocate resources and to make and enforce decisions.


 

 Essentials of Project Management for the Non Project Manager

 

Category: PROJECT MANAGEMENT

Learn and apply basic elements of PM to your job to support project success.


 

 Excelling as a Highly Effective Team Leader

 

Category: GENERAL MGMT - Team Building/Manging Teams

How to build, lead and sustain peak-performance teams


 

 Excelling as a Manager or Supervisor

 

Category: GENERAL MGMT - People Management

Learn the skills you need to be a top-notch supervisor.


 

 Exceptional Management Skills Workshop

 

Category: GENERAL MGMT - Team Building/Manging Teams

Participants will learn to lead, coach and be an integral part of their work team. Strategic tools for improving team effectiveness are learned and practiced in this hands-on workshop.


 

 Facilities Management - A 2-Day Comprehensive Course

 

Category: MANUFACTURING/OPERATIONS - Facilities Mgmt

A two-day comprehensive course that will teach you the techniques used by leading facilities managers to run a safe, cost-effective, and employee-friendly environment.


 

 Facilities Management: Proven Strategies and Emerging Trends

 

Category: MANUFACTURING/OPERATIONS - Facilities Mgmt

This training program is designed to give you no-nonsense facility management techniques, strategies and methods that you can use immediately


 

 FDA Penalties for Non-Compliance in Pharma - 2017 case studies and Readiness for 2018

 

Category: Compliance-Regulation

This hands-on seminar provides a comprehensive approach to learning how to proactively prevent non-compliance.


 

 FDA Recalls - Before You Start, and After You Finish

 

Category: Compliance-Regulation

The seminar will cover critical performance targets for conducting an effective recall. You will learn how missteps in the recall process become an expensive problem in terms of money and a sloppy corporate image.


 

 FDA Regulations for Dietary Supplements Manufacturers (21 CFR Part 111, GMP and QMS)

 

Category: Compliance-Regulation

This course will show the FDA’s requirements for dietary supplement manufacturing and teach how to implement the concepts in a plant and manage the compliance requirements using the quality management system approach.


 

 FDA Scrutiny of Purchasing/Supplier Controls

 

Category: Compliance-Regulation

Regulatory requirements for medical device companies seem to constantly undergo review and change, with increased emphasis on specific aspects based on recall, error and warning letter trends.


 

 FDA's Medical Device Software Regulation Strategy

 

Category: Compliance-Regulation

This seminar will help those involved in overcoming these commercial and regulatory obstacles. It will highlight the need for firms to remain current with technological tools and strategy to remain competitive, and ideally, outside FDA’s regulatory radar.


 

 Financial Management: Basic

 

Category: COMPUTERS / IT

In this course, students will learn to budget and make sound financial decisions by analyzing financial statements, setting objectives, and monitoring performance.


 

 Financial Statements for Managers

 

Category: FINANCE/INVESTING

If you're baffled by balance sheets or confused by cash flow, then this is the training for you!


 

 Fundamentals of Finance and Accounting for Nonfinancial Managers

 

Category: ACCOUNTING - Fundamentals

In today's business world, when every manager is held accountable for the bottom line, you have to be finance savvy!


 

 Fundamentals of Finance and Accounting for Non-Financial Managers

 

Category: ACCOUNTING - Fundamentals

In just two days of intensive training, you´ll learn the practical financial skills that will help you make better management decisions ... knowledge you´ll use throughout your career.


 

 Fundamentals of Human Resources Management

 

Category: HR MGMT

This intensive, hands-on seminar will give you a solid grasp of all aspects of human resources management.


 

 Fundamentals of Operational Risk Management - from Assessment to Implementation

 

Category: Compliance-Regulation

This is an intensive course on Operational Risk Management & Mitigation – from assessing the operational risks to how to implementing a working, viable operational risk management program.


 

 Fundamentals of Project Management 2-Day

 

Category: PROJECT MANAGEMENT

How to successfully orchestrate the people, resources, and tasks it takes to bring any project in on time and within budget


 

 Fundamentals of Sales Management for the Newly Appointed Sales Manager - Level 1

 

Category: SALES/CUSTOMER SERVICE - Sales Management

You’re starting your sales management job with fewer human and financial resources at your disposal. Time to work smarter.


 

 Gathering & Documenting Requirements: Working with Users and Business Leaders to Get the Right Requirements

 

Category: BUSINESS-Business Analysis

This seminar thoroughly covers Requirements Elicitation knowledge area and provides significant coverage of the Requirements Analysis and Documentation and Requirements Communication knowledge areas.


 

 Getting Things Done: A Path to Personal Productivity

 

Category: GENERAL MGMT - Decision-Making/Prioritization

This energetic program teaches you a simple thought process that you can immediately apply to current work at hand allowing you to increase your personal productivity.


 

 Giving Constructive Feedback Training

 

Category: GENERAL MGMT


 

 Global Supply Chain Management: Best Practices in Import and Export Operations

 

Category: PURCHASING -Vendor Relations

This course offers you a comprehensive and contemporary foundation in these issues.


 

 Goal Setting and Getting Things Done Training

 

Category: Personal Development - Goal Setting


 

 Green Smarts for Facilities Managers

 

Category: MANUFACTURING/OPERATIONS - Facilities Mgmt

A one-day course to help you reap the benefits of going green


 

 HAZARDOUS WASTE MANAGEMENT 8-HOUR

 

Category: INDUSTRIAL TRAINING

This course meets the requirement of the EPA for the initial and/or retraining of all personnel involved in hazardous waste management.


 

 Highly Effective Management (2-days)

 

Category: GENERAL MGMT


 

 How Enterprise Risk Management, Sustainability and ROI Work Together

 

Category: GENERAL/ADMINISTRATIVE SERVICES

We will explore a practical approach to implementing ERM and will learn which risk framework to adopt for your organization.


 

 How Managers Become Great Leaders

 

Category: GENERAL MGMT

Develop forward-thinking leadership qualities to take you and your team to the next level in this one day seminar


 

 How to apply ISO 62304 standard in a medical software development project?

 

Category: Compliance-Regulation

This course will give an introduction how to develop medical software under the requirements of the ISO 62304 and how to apply these in a medical software development project and how a smart application during the medical software development and in the post market process is possible. Further the risk management of medical software development. In the European Union is the application of the ISO 62304 for medical software mandatory and part of the essential requirements of the medical device regulation


 

 How to be a Successful Manager as an Introvert

 

Category: GENERAL MGMT

This seminar offers you practical techniques to raise your visibility and learn in a supportive environment of peers.


 

 How To Communicate With Almost Anyone!

 

Category: COMMUNICATIONS

Effective communication skills are critical for almost every job and most people can improve their success by learning better communication skills! This


 

 How to Develop an Effective Enterprise Risk Management Program

 

Category: Compliance-Regulation

This course covers all the elements of an effective ERM program designed for a financial services company (banking, insurance and asset management), and meeting regulatory requirements and expectations.


 

 How to Excel at Managing and Supervising People

 

Category: GENERAL MGMT - People Management

Innovative ideas and fresh new approaches to supervisory success


 

 How to Handle Emotionally Charged Situations in the Workplace

 

Category: GENERAL MGMT - Conflict/Change Management

Discover practical, proven methods for managing workplace conflict


 

 How to Implement a Quality Management System According ISO 13485?

 

Category: Compliance-Regulation

Attend this seminar to learn medical device quality management standard ISO 13485. It will cover the requirements for the quality management system, how a smart implementation of these requirements in the quality management system is possible and finally how the audit is working.


 

 How to Start a Project Right

 

Category: PROJECT MANAGEMENT

In less than 3 hours we’ll give the tools to initiate a project successfully.


 

 How to Supervise People

 

Category: GENERAL MGMT - Supervisory Skills

Required skills every supervisor must have


 

 HR 101 for New Managers

 

Category: GENERAL MGMT

HR 101 for New Managers


 

 Human Resources Training: HR for the Non-HR Manager

 

Category: HR MGMT

In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may be asked to take part in developing job descriptions, take part in interviews, or take responsibility for discipline. This three-day workshop will introduce those managers to human resource concepts. We will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring (such as diversity issues, compensation, and discipline).


 

 I-9 and Immigration Enforcement Bootcamp: Employer Best Practices & Compliance

 

Category: HR MGMT

This I-9 and E-Verify “Compliance Bootcamp” will give you the tools to function as a subject matter expert, develop and implement a solid compliance program, and protect your organization from potentially serious financial and reputational risk.


 

 Identify and Manage Data Integrity Issues, CSV and 21 CFR Part 11: 2-Day In-Person Seminar

 

Category: Compliance-Regulation

The FDA and other Health Authorities worldwide have focused their attention on data integrity, considering data integrity to be a significant risk to public safety.


 

 Implementing an Effective Regulatory and Policy Change Management Process: 2-Day Workshop

 

Category: Compliance-Regulation

The first day will cover how to create a regulatory intelligence strategy and process that monitors regulatory changes,and the second day of the conference will help attendees understand how to implement and effectively manage policies of an organization.


 

 Implementing Process Change: How to Deploy Sustainable Solutions

 

Category: Process mapping

Implementing Process Change presents a practical how-to approach that integrates hard skills (planning, alignment) and soft skills (facilitation, coalition building) that will help your company realize its vision for the future


 

 Improving Your Managerial Effectiveness

 

Category: GENERAL MGMT - People Management

Develop a more proactive approach to meet complex challenges.


 

 Improving Your Project Management Skills: The Basics for Success

 

Category: PROJECT MANAGEMENT

Build a solid foundation of project management knowledge, techniques, and tools in this hands-on workshop that covers the entire project life cycle.


 

 Incorporating Risk Management in your HR policy

 

Category: Compliance-Regulation

National surveys of risk managers identify human capital related risks as one of the most important risks facing organization…and one of the least effectively managed.


 

 INCREASING YOUR PERSONAL PRODUCTIVITY

 

Category: PERSONAL DEVELOPMENT

This workshop will show participants how to organize their lives and find those hidden moments. Participants will learn how to establish routines, set goals, create an efficient environment, and use time-honored planning and organizational tools to maximize their personal productivity.


 

 Influence – the Heart of Leadership

 

Category: GENERAL MGMT - Leadership Skills

Leadership is not telling others what to do. Leadership is inspiring others to do what needs to be done. Influence is subtle, yet incredibly powerful. You can order someone to do a task, but you cannot order them to do their best.


 

 Information Technology Project Management Onsite Training

 

Category: PROJECT MANAGEMENT

Master the skills needed for top-notch information technology project management!


 

 Interpersonal Communication Skills for Managers

 

Category: GENERAL MGMT

Attending Interpersonal Communication Skills for Managers is essential if you’re serious about maximizing your leadership potential, improving your results, and becoming the kind of leader others


 

 Inventory Management: The Nuts and Bolts

 

Category: MANUFACTURING/OPERATIONS - Inventory Control Systems

No business can survive very long without an effective program of controls over the parts and materials that are used in producing or distributing goods and services of the firm. Like many other things that depend on human interpretation, “control” means different things to different individuals.This is an introductory workshop for you, the warehouse or stockroom manager, the person in charge of what comes in and goes out of your company. You want a smooth and cost-effective operation, with enough products on hand to satisfy needs without stockpiling too much.This course will discuss all aspects of inventory management, including common terms, the inventory cycle, how to maintain inventory accuracy, and what some of the latest trends are.


 

 iPAD at Work: Tools for Business Productivity and Time Management

 

Category: GENERAL MGMT

iPAD at Work: Tools for Business Productivity and Time Management


 

 ISO 13485, ISO 14971, Quality Document Management, and Risk Management for Medical Devices

 

Category: Compliance-Regulation

Medical device manufacturing companies generate a copious number of documents when implementing a Quality and a Regulatory Management System.Various applications are available for purchase but at a high cost and unfortunately with ongoing maintenance license fees and the use of the service provider’s cloud systems which at times becomes questionable with current cybersecurity issues we all face.This session will take through a new paradigm in work practices for managing documentation without the need to continuously search and question obsolescence and relevancy. It will introduce the use of Microsoft Excel and hyperlinks to manage particular areas of document and project management.You will learn how to best manage your documents, remain compliant to ISO 13485 but most importantly eliminate one of the biggest time wasters when documents are saved by one person and retrieved by a different person in your organisation.ISO 13485:2016 will be the reference document for all matters in this course.


 

 IT Procurement Summit

 

Category: PURCHASING/PROCUREMENT/CONTRACTS

The CAUCUS IT Procurement Summit is a greatly anticipated annual event tailored specifically for the technology acquisition professional. Every year, the conference brings together top subject matter experts in technology procurement, strategic sourcing, and contract and vendor management. This peer-to-peer conference is a forum for sharing up-to-the-minute ideas and industry best practices.


 

 ITIL Practitioner Service Level Management

 

Category: COMPUTERS / IT

This course provides practical guidance on the design, implementation, and integration of an ITIL-based Service Level Management Process, within the context of an organization’s overall business focused Services Framework.


 

 ITIL Service Management Essentials

 

Category: COMPUTERS / IT

In this course, students will learn how to effectively organize and work within a team environment.


 

 Keys to Enhancing Personal & Organizational Effectiveness

 

Category: GENERAL MGMT - Decision-Making/Prioritization

This session provides a simple, fundamental thought process that you can immediately apply to current work at hand allowing you to increase your personal and organizational productivity.


 

 Knowledge Management

 

Category: BUSINESS

Understanding how to manage the knowledge within your organization is the key to business success. Mismanagement of organizational knowledge comes with a price: frustrated employees, angry customers, and decreased productivity. All of these things can affect a business’ bottom line. The purpose behind knowledge management is to help us bridge organizational gaps and to use our greatest asset (our knowledge) to take our business performance to the next level. The theory of knowledge management has emerged to help us harness and enhance both the individual and collective brain power of our businesses. This workshop will introduce participants to knowledge management tips, techniques, and proven processes.


 

 Knowledge Management (KM)

 

Category: GENERAL MGMT

Take a moment and think about all the information that each person has in their brain, That’s a lot of knowledge! Today’s culture thrives on knowledge. “Knowledge is power” that gives us advantages for making decisions. Learn the tools to effectively begin implementing knowledge management in your organization, no matter what the size or the budget.


 

 Knowledge Management (KM)

 

Category: EXECUTIVE EDUCATION


 

 Law Practice Management: Hot Topics and Current Practices

 

Category: LAW

Find out what types of software and organizational techniques will turn your firm into a lean, mean legal machine.


 

 Leadership & Management for Women

 

Category: GENERAL MGMT

A ground-breaking professional development seminar designed to address the toughest challenges facing women leaders and supervisors today!


 

 Leadership & Management Skills for Women

 

Category: GENERAL MGMT - Women in Mgmt

Discover fresh ideas and new techniques to influence, motivate and mentor others


 

 Leadership and Influence

 

Category: GENERAL MGMT - Leadership Skills

Existing and future leaders who want to maximize their effectiveness need to understand why very different leadership styles can be effective, why the same leadership techniques will not work in every situation, and which leadership style best fits your personality. Learn how to maximize your leadership and influence effectiveness.


 

 Leadership and Management Skills for Women

 

Category: GENERAL MGMT

A premier professional development event for women in supervisory positions and leadership roles


 

 Leadership and Team Development for Managerial Success

 

Category: GENERAL MGMT - Team Building/Manging Teams

Inspire and influence your people to achieve your goals as a team!


 

 Leadership Excellence: Leading With Purpose, Principle & Passion

 

Category: GENERAL MGMT - Leadership Skills

Will You Settle for Where You Are – Or Will You Reach for New Heights?


 

 Leadership Skills and Team Development for IT and Technical Professionals

 

Category: GENERAL MGMT - Team Building/Manging Teams

Each year, hundreds of technical pros gain the interpersonal and “people” skills they need to master the art of leadership at this powerful seminar!


 

 Leadership Skills for Supervisors

 

Category: GENERAL MGMT - Leadership Skills

Develop your own leadership game plan—become a take-charge supervisor!


 

 Leadership Skills for Supervisors: Communication, Coaching, and Conflict

 

Category: GENERAL MGMT - Leadership Skills

Supervisors represent an important force in the economy. You have the power to turn on or turn off the productivity of the people who report to you. You are the crucial interface between the employee on the shop floor or the service desk and the managers of the organization. Although you usually have more technical experience than the employees you supervise, you may not have had a lot of leadership experience. This one-day course will give you the skills in communication, coaching, and conflict that you need to be successful.


 

 Leadership Skills for Supervisors: Communication, Coaching, and Conflict

 

Category: GENERAL MGMT - Coaching/Mentoring/Counseling

Supervisors represent an important force in the economy. You have the power to turn on or turn off the productivity of the people who report to you. You are the crucial interface between the employee on the shop floor or the service desk and the managers of the organization. Although you usually have more technical experience than the employees you supervise, you may not have had a lot of leadership experience. This one-day course will give you the skills in communication, coaching, and conflict that you need to be successful.


 

 Leadership Training (2-day course)

 

Category: GENERAL MGMT


 

 Leadership, Team-Building and Coaching Skills for Managers and Supervisors

 

Category: GENERAL MGMT - Coaching/Mentoring/Counseling

Gain winning strategies for mentoring and leading your team to excellence.


 

 Leadership-Level Facilitation: Delivering Dynamic Leadership Training

 

Category: EDUCATION/TRAINING

Learn how to deliver leadership and management development programs with principles, power, and panache


 

 Leading Across Cultures and Generations

 

Category: GENERAL MGMT

Find the common threads of leadership that everyone will respond to and ensure you get the best results possible every time.


 

 Leading Organizational Transition: Train-The-Trainer Program

 

Category: GENERAL MGMT - Conflict/Change Management

Receive the skills necessary to coach and consult to the leadership of an organization on the transition process. Become certified to teach 2 programs throughout your organization


 

 Leading Virtual Teams

 

Category: GENERAL MGMT - People Management

Master new competencies to meet the challenge of leading a virtual team.


 

 Leading with Values

 

Category: GENERAL MGMT - Leadership Skills

Leading with Values


 

 Leading Your Team Through Change

 

Category: GENERAL MGMT

In this workshop, you’ll gain practical tools that will enable you to manage reactions to change to communicate in a manner that inspires followers and ensures optimal productivity through any change initiative.


 

 Lean Process Improvement

 

Category: BUSINESS

Lean principles have come a long way over the past 300 years. From Benjamin Franklin’s early ideas, to Henry Ford’s work in the 1920’s and the Toyoda precepts in the 1930’s, to Jeffery Liker’s publication of The Toyota Way in 2004, Lean processes have evolved from a simple concept to a set of widely used best practices.This two-day course will give participants the foundation to begin implementing Lean process improvement tools in their workplace. The first day will explore the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement). The second day will give participants tools to perform continuous improvement in their organization, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and various Lean data mapping methods.


 

 Lean Six Sigma For Service

 

Category: SALES/CUSTOMER SERVICE

This program explains how to apply lean six sigma to services and transactions.


 

 Leveraging Knowledge Management

 

Category: HR MGMT

Knowledge Management is the establishment of a system that captures knowledge purposefully for incorporating into business strategies, policies, and practices at all levels of the company. This course will teach the learner how to initiate a knowledge management program at work.


 

 Life Sciences Risk Management A to Z - Best Practices for Effectiveness and Efficiency

 

Category: Compliance-Regulation

This highly interactive course consists of a lively mix of presentations, group exercises and discussions to provide an in-depth understanding of Quality Risk Management and know-how to be able to implement Quality Risk Management in the work place.


 

 Making the Transition from Staff Member to Supervisor

 

Category: GENERAL MGMT - Supervisory Skills

Effectively and smoothly manage the change in your role and your responsibilities!


 

 Making the Transition to Management

 

Category: GENERAL MGMT - People Management

This basic management seminar provides you with easy-to-apply tools needed to make a successful transition into your new role.


 

 Manage the Challenges of Workers' Compensation

 

Category: EMPLOYMENT LAW - Workers Compensation

Protect your employees and your organization when injuries and illness occur.


 

 Management & Leadership Skills for First-Time Supervisors and Managers

 

Category: GENERAL MGMT - Leadership Skills

A high-powered training session where you'll spend two intensive days immersed in the critical skills and techniques that'll make all the difference to your success as a leader


 

 Management & Leadership Skills for New Managers and Supervisors

 

Category: GENERAL MGMT - Supervisory Skills

A 2-day comprehensive seminar providing essential skills critical to every new manager or supervisor.


 

 Management & Leadership Skills for the First-time Supervisor or Manager

 

Category: GENERAL MGMT

This intensive two-day event is a highly interactive workshop designed for new supervisors who want to grow their management skills fast


 

 Management and Leadership Skills for Administrative Professionals

 

Category: ADMINISTRATIVE PROFESSIONALS

The Demands Admins Face Are Greater Than Ever. Are Your Skills Up to Date?


 

 Management Of Nerve And Tendon Pain In The Upper Extremity

 

Category: HEALTH CARE

This seminar is designed to advance clinical competence in working with the neurological and musculoskeletal issues associated with repetitive stress injuries through the application of current clinical evidence.


 

 Management Skills for Administrative Professionals

 

Category: ADMINISTRATIVE PROFESSIONALS - Advanced

Expand your managerial expertise for heightened professional growth and career development!


 

 Management Skills for New Managers

 

Category: GENERAL MGMT - People Management

Thousands of organizations depend upon this landmark seminar as the training ground for new managers.


 

 Management Skills for New Supervisors

 

Category: GENERAL MGMT - People Management

Three days of intensive training that focuses on the supervisory skills you need to succeed in your new role…in a changing business environment!


 

 Management Skills for New Women Managers

 

Category: GENERAL MGMT


 

 Management Skills for Secretaries, Support Staff & Administrative Assistants

 

Category: ADMINISTRATIVE PROFESSIONALS - Advanced

Learn to make decisions with confidence, and manage people, projects, and time effectively


 

 Management Skills: Motivating Individuals and Teams

 

Category: GENERAL MGMT - Team Building/Manging Teams

In this highly-interactive workshop, focus on what it takes to establish and maintain a culture of trust and learning. Develop a deeper understanding of motivation on both the individual and team level and practice techniques to communicate for results.


 

 Managerial Coaching Skills

 

Category: GENERAL MGMT - Coaching/Mentoring/Counseling

A one-day highly interactive workshop that teaches the tools to make the most of interactions with subordinates through extensive classroom learning games, lectures and role plays.


 

 Managerial Leadership

 

Category: GENERAL MGMT

This instructor-led course will teach students about organizational leadership and its role in guiding the organization toward vision fulfillment.


 

 Manager's Master Course

 

Category: GENERAL MGMT

Implement proven techniques and strategies to be a successful manager in today's professional environment


 

 Managing a Business Process Project

 

Category: BUSINESS

Managing a Business Process Project


 

 Managing a Virtual Team

 

Category: GENERAL MGMT

Learn how to take advantage of the tremendous benefits of virtual teams ... without getting burned by the potential pitfalls!


 

 Managing and Eliminating Unacceptable Behavior

 

Category: GENERAL MGMT

The Two-Day Managing Unacceptable Behavior Seminar


 

 Managing Change Successfully

 

Category: GENERAL MGMT - Conflict/Change Management

Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. This workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.


 

 Managing Chaos: Dynamic Time Management, Recall, Reading and Stress Management Skills for Administrative Professionals

 

Category: GENERAL MGMT - Time/Stress Management

This seminar will show you how to deal efficiently with the overflow of information and still be able to produce effective results.


 

 Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure

 

Category: GENERAL MGMT - Decision-Making/Prioritization

Learn how to manage more effectively in a constantly changing environment


 

 Managing Employee Performance

 

Category: GENERAL MGMT - People Management

Inspiring someone to be their best is no easy task. Just how do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best?


 

 Managing Generational Leadership

 

Category: GENERAL MGMT - Leadership Skills

The new multi-generation workplace is a complex and dynamic organism that requires flexibility and skill from all participants, especially from managers.


 

 Managing Marketing Research to Enhance Accountability and ROI

 

Category: MARKETING - Marketing Research

This seminar, designed for marketing research managers, addresses key managerial issues that impact on the effectiveness of real world marketing research.


 

 Managing Multiple Projects and Priorities

 

Category: PROJECT MANAGEMENT

Essentials for staying in control of projects and priorities while staying on target with your objectives, deadlines and budgets


 

 Managing Organizational Transition: Helping Your Employees Successfully Navigate Change

 

Category: GENERAL MGMT - Conflict/Change Management

In this program, offered in exclusive partnership with William Bridges & Associates, learn how to facilitate your employees successfully through the challenges of transition, whether in the context of a merger, downsizing, or other organizational change -- walk away with the skills necessary to guide your employees smoothly through the change process.


 

 Managing Stress in the Workplace and Beyond

 

Category: GENERAL MGMT - Time/Stress Management

This workshop will give participants a three-option method for addressing any stressful situation, as well as a toolbox of personal skills, including using routines, relaxation techniques, and a stress log system.


 

 Managing the Unmanageable: Tough People. Tough Situations

 

Category: GENERAL MGMT

You’ll gain skills and tools for resolving situations and keeping problems from getting out of hand.


 

 Managing Vendor Risk: The Cybersecurity Perspective

 

Category: Compliance-Regulation

This course offers a unique opportunity for attendees to develop critical risk management skills to apply immediately upon returning to the office.


 

 Managing with Assertive Confidence

 

Category: GENERAL MGMT - Leadership Skills

Learn to take charge and get the job done...and earn respect, loyalty, and admiration along the way


 

 Managing with Impact

 

Category: GENERAL MGMT - People Management

Building a Foundation for Exceptional Performance


 

 Managing Your Complaints and Obstacles in Post-Market Requirements -- Results from Top Medical Device Observations During an Inspection

 

Category: Compliance-Regulation

Post-Market activities, Complaint Handling, MDRs, and Recalls are expensive, time consuming, and often lead to more serious financial consequences. Over 80% of FDA Inspection target observations for lack of compliance in these areas.


 

 Managing Your FDA Inspection: Before, During and After

 

Category: Compliance-Regulation

The course will cover the factors used by the FDA to schedule inspections. You will learn how to predict what an FDA investigator will do and what they will cover in the inspection.


 

 Master Project Manager MPM®

 

Category: PROJECT MANAGEMENT

This course has been designed to include presentation, practical exercises and highly interactive group sessions.


 

 Mastering EXCEL Database Management Tools

 

Category: GENERAL MGMT

Mastering EXCEL Database Management Tools


 

 Mastering Risk Based Internal Auditing (RBIA): 2-day Comprehensive Workshop

 

Category: Compliance-Regulation

The training will enable the attendees to develop their skills and knowledge in relation to risk-based internal auditing to effectively carry out RBA's and report it in a highly professional style to management.


 

 Mastering the Leadership Secrets of Remarkable People

 

Category: GENERAL MGMT - Leadership Skills

Don’t just be in charge, be a GREAT leader – we’ll show you how.


 

 Maximize Personal Productivity

 

Category: GENERAL MGMT - Leadership Skills

This workshop will show participants how to organize their lives and find those hidden moments. Participants will learn how to establish routines, set goals, create an efficient environment, and use time-honored planning and organizational tools to maximize their personal productivity.


 

 Maximizing Process Efficiency: Essentials of Lean Management

 

Category: Process mapping

This seminar will arm you with Lean tools and techniques to remove waste –any activity or by-product that is not of value to your customer– and optimize flow.


 

 Medical Device Architecture - Design for Safety: 2-Day In-Person Seminar

 

Category: Compliance-Regulation

This two day interactive course will also address the basic risk management methods and risk related methodologies like FMECA that significantly influence the architectural design.


 

 Medical Device Risk Management A to Z - Best Practices for Effectiveness and Efficiency

 

Category: Compliance-Regulation

The medical device risk management (ISO 14971) course will be given using an interactive workshop format taking attendees through all of the risk management activities required by ISO 14971.


 

 Medical Device Single Audit Program (MDSAP) - How to implement MDSAP in an existing Quality Management System (QMS)?

 

Category: Compliance-Regulation

This course will give an introduction into the Medical Device Single Audit Program (MDSAP). The introduction will give an overview about the program definition, the requirements for the quality management system, how a smart implementation of these requirements in the quality management system is possible and finally how the audit for five countries (Australia, Brazil, Canada, Japan, US) is working.


 

 Meeting Management Course

 

Category: PLANNING - Meetings / Events


 

 Meeting Management: The Art of Making Meetings Work

 

Category: GENERAL MGMT - Meeting Management

Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This one-day workshop will be concerned with small working meetings; with groups that have a job to do requiring the energy, commitment, and talents of those who participate.Members of such a group want to get some kind of result out of their time together: solving problems, brainstorming, or simply sharing information. At its best, such a group knows what it is about, and knows and utilizes the strengths of individual members.


 

 Meeting Management: Using Meetings Effectively

 

Category: GENERAL MGMT - Meeting Management

Meetings are a crucial element of business, with millions being held all over the world every day, weather its through video teleconferencing or face-to-face.


 

 Microsoft Project 2003 and 2007 - A 2-Day Hands-On Workshop

 

Category: PROJECT MANAGEMENT

Master the techniques of successfully planning a project - start to finish - using Microsoft® Project!


 

 Microsoft Project 2013 Core Essentials

 

Category: PROJECT MANAGEMENT

This one-level training course presents the skills that students need to get the most out of Microsoft Project 2013.


 

 Mindful Leadership: Cultivating Excellence from Within

 

Category: GENERAL MGMT

Attend this course to learn new habits that can help you begin to rewire your leadership behaviors as you inspire engagement, trust, authenticity and productivity in those around you.


 

 Motivation Training: Motivating Your Workforce and Team

 

Category: GENERAL MGMT - People Management

It’s no secret that employees who feel they are valued and recognized for the work they do are more motivated, responsible, and productive. This one-day workshop will help supervisors and managers create a more dynamic, loyal, and energized workplace. It is designed specifically to help busy managers and supervisors understand what employees want, and to give them a starting point for creating champions.


 

 Neuro-Mobilization Of The Upper Quadrant

 

Category: HEALTH CARE

This two day; hands on intensive seminar is designed to develop clinical assessment and treatment skills in advanced concepts of pain management and dysfunction in the upper quadrant.


 

 NEW! The Supervisor's Role as Trainer and Coach

 

Category: GENERAL MGMT

The Supervisor's Role as Trainer and Coach Seminar


 

 Operations Risk Management and Mitigation - from Assessment to Implementation

 

Category: Compliance-Regulation

Operations Risk Management is about protecting a bank’s sustainability & long-term health. It’s about growing a bank’s revenue & increasing its reputation in the market. In short, Operations Risk Management is a value added rather than a cost center.


 

 Organizational Skills Training

 

Category: ORGANIZATIONAL DEVELOPMENT

This extensive training course helps participants to develop essential skills in organizing so that they increase their productivity, and reduce waste of their time and resources.


 

 Payroll Law

 

Category: ACCOUNTING - Payroll

Protect your company from costly mistakes and legal blunders


 

 People Skills for Technical Professionals, Supervisors and Managers

 

Category: GENERAL MGMT - Interpersonal Skills

2 days of highly interactive training to develop new understanding of the interpersonal challenges and to develop skills for improving effectiveness with others.


 

 Performance Management - Achieve your Business Goals

 

Category: GENERAL MGMT - Supervisory Skills

A strategic approach to ensuring the efficiency and effectiveness of an organization. Whether at the organizational, departmental or employee level, the goal of performance management is to make sure all business goals are being met in a satisfactorily manner.


 

 Performance Management and Appraisals

 

Category: HR MGMT - Performance Appraisal/Motivation

Performance Management and Appraisals Training Course provide complete and exhaustive training in the basics of performance management, its process, factors that influence performance, accurate goal setting, and evaluation.


 

 Performance Management: Managing Employee Performance

 

Category: GENERAL MGMT - People Management

Inspiring someone to be their best is no easy task. Just how do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best?


 

 Pharmaceutical Quality Management System (GMP Requirements, ICH Guidance, QbD, and USFDA/EMA Regulations)

 

Category: Compliance-Regulation

One of the fundamental concepts of “current Good Manufacturing Practices” (cGMP) is that companies that manufacture and/or test medicines should be in a constant “State of Control”; in other words the medicines produced should have pure raw materials, appropriate equipment, cleanliness, trained personnel, accurate testing and everything documented from first to last.


 

 Pharmaceutical Supply Chain Integrity - Good Distribution Practices (GDP)

 

Category: Compliance-Regulation

This course puts these into a logical perspective so that the participant can identify the correct GDP requirements unique to their company's operations, including those for material management, manufacturing control and packaging control.


 

 Practical Legal Ethics of Client Management

 

Category: LAW - Ethics

This practical course offers ethical strategies for attracting and keeping the right clients, and filtering out the cases that you ethically cannot or shouldn't take.


 

 Preparing for Leadership: What It Takes to Take the Lead

 

Category: GENERAL MGMT - Leadership Skills

You want to become a leader, but are you ready to take that step? Learn how to get noticed and selected for a leadership position and develop the skills every confident leader needs!


 

 Preparing for the Next Level of Leadership

 

Category: GENERAL MGMT - Leadership Skills

If you want to advance your career, this is the intensive one-day seminar for you!


 

 Preparing for the PMP® Exam

 

Category: PROJECT MANAGEMENT

Preparing for the PMP® Exam


 

 Preparing for the Project Management Professional (PMP) or the Certified Associate in Project Management (CAPM) Certification Exam

 

Category: PROJECT MANAGEMENT

This course, along with the review of the materials and repeated practice testing, will more than adequately prepare a student to take the Certification Exam.


 

 PRINCE2™ Foundation

 

Category: PROJECT MANAGEMENT

PRINCE2™ Foundation


 

 PRINCE2™ Practitioner

 

Category: PROJECT MANAGEMENT

PRINCE2™ Practitioner


 

 Principles of Business Process Management

 

Category: BUSINESS

Principles of Business Process Management


 

 Process Management: Applying Process Mapping to Analyze and Improve Your Operation

 

Category: Process mapping

You can develop the best business strategy and hire the best talent—and still fail!


 

 Process Validation for Medical Devices: 2-day In-person Seminar

 

Category: MANUFACTURING/OPERATIONS - QC/QA

This course will help attendees understand the regulatory requirements and the statistical methods needed to perform effective process validation for medical device manufacturing.


 

 Program Management

 

Category: PROJECT MANAGEMENT

In this course, you will build the skills and best practices needed to successfully manage a program.


 

 Project Communications Management

 

Category: PROJECT MANAGEMENT

Project Communications Management


 

 Project Cost Management

 

Category: PROJECT MANAGEMENT

Project Cost Management


 

 Project Management

 

Category: PROJECT MANAGEMENT

This course focuses on industry recognized best practices for managing complex projects.


 

 Project Management

 

Category: PROJECT MANAGEMENT

This workshop will give participants an overview of the entire project management process, as well as key project management tools that they can use every day.


 

 Project Management Earned Value Management Systems & Methods (EVMS)

 

Category: PROJECT MANAGEMENT

Project Management Earned Value Management Systems & Methods (EVMS)


 

 Project Management Essentials Training Course

 

Category: PROJECT MANAGEMENT

In this course we will discuss web based project management solutions that will enable your organization to achieve the above objectives listed. We will discuss real world scenarios and examples of web based tools that are used in Today's industry to manage projects.


 

 Project Management Fast Track

 

Category: PROJECT MANAGEMENT

Project Management Fast Track


 

 Project Management for Administrative Professionals

 

Category: PROJECT MANAGEMENT

Confidently take on the added pressure and challenges associated with projects—and get the job done!


 

 Project Management for Banks and Financial Institutions

 

Category: Compliance-Regulation

Address both the professional project-manager who is seeking to expand his knowledge of the subject as well as management and staff of banks and financial institutions that need training in the practicality of project management.


 

 Project Management for Everyone

 

Category: PROJECT MANAGEMENT

Project Management for Everyone


 

 Project Management for Human Resources

 

Category: Compliance-Regulation

HR Managers are asked to juggle a wide variety of assignments and add on special ones as needed. In many companies, the people, who formerly performed specialized tasks, are gone, along with their expertise.


 

 Project Management for Professionals

 

Category: PROJECT MANAGEMENT

In this course, students will apply the generally accepted project management best practices recognized by the PMI® to successfully manage projects.


 

 Project Management for the Accidental Project Manager - A Basic "How to" Approach

 

Category: GENERAL MGMT

Project Management for the Accidental Project Manager - A Basic "How to" Approach


 

 Project Management Fundamentals

 

Category: PROJECT MANAGEMENT

This course is a primer on the basics of Project Management. Students will learn how to use Project Management techniques to plan, organize, control, document and close out their projects successfully and with minimum risk.


 

 Project Management Fundamentals

 

Category: PROJECT MANAGEMENT


 

 Project Management in Accounting: 3-Day Workshop

 

Category: Compliance-Regulation

This workshop is based on the concept that any business is essentially an integrated system of cash flows driven by management decisions.


 

 Project Management in Clinical Research

 

Category: Compliance-Regulation

This course is an integrative learning experience, combining a comprehensive review of the good clinical practice core principles and project management strategies applicable to clinical research during the new drug development process.


 

 Project Management in Human Resources - 3-Day Certification Program

 

Category: Compliance-Regulation

This three-day workshop is a practical and comprehensive introduction to the many facets of project management specifically designed for the human resource professional.


 

 Project Management Professional Certification Exam Prep (5-day)

 

Category: PROJECT MANAGEMENT

Project Management Professional Certification Exam Prep (5-day)


 

 Project Management Simulation

 

Category: PROJECT MANAGEMENT

Project Management Simulation


 

 Project Management Simulation Workshop

 

Category: PROJECT MANAGEMENT

Turn theory into practice with a team-based, time-sensitive project simulation.


 

 Project management tools to improve productivity and compliance in Analytical laboratories: 2-day Workshop

 

Category: PROJECT MANAGEMENT

In this two day workshop you will learn the different tools of PM, proper mind set/expectations and sound lean lab management program skills in order to develop and implement efficient techniques.


 

 Project Management Training

 

Category: PROJECT MANAGEMENT

Utilizing PMBOK, a global standard, this Project Management training course will give you an overview of the entire project management process, as well as key project management tools that can be used every day.


 

 Project Management Using Earned Value Seminar

 

Category: PROJECT MANAGEMENT

This course is designed to give you a basic understanding of Earned Value Management (EVM) and its relationship to Project Management. EVM is arguably one of the most important tools you will need to execute a project correctly so you will learn how to implement EVM and successfully transfer the new knowledge/skills to your job. Lunch in an upscale restaurant is included as an opportunity to network with other professionals on the course.


 

 Project Management Workshop

 

Category: PROJECT MANAGEMENT

Guaranteed to help you complete your projects on time, on budget, and on target!


 

 Project Procurement Management

 

Category: PROJECT MANAGEMENT

Project Procurement Management


 

 Project Quality Management

 

Category: PROJECT MANAGEMENT

Project Quality Management


 

 Project Risk Management

 

Category: PROJECT MANAGEMENT

Project Risk Management


 

 Project Scheduling Professional (PMI-SPSM) Prep Class

 

Category: PROJECT MANAGEMENT

An interactive course where you will learn advanced scheduling and time management tools and techniques needed to cultivate and evolve the effectiveness and efficiency of your project schedules and timelines. Candidates for the PMI’s Scheduling Professional (PMI-SPSM) certification will benefit from topics ranging from the fundamentals of the Schedule Development Process to more advanced topics drawn from the Schedule Model and Good Practices found in the PMI’s® internationally accepted Practice Standard for Scheduling (2007).


 

 Project Stakeholder Management

 

Category: GENERAL MGMT

In this 3-day course, you will acquire new tools and techniques and upgrade your communication skills so you can successfully resolve thorny issues that often derail projects.


 

 Project Time Management

 

Category: PROJECT MANAGEMENT

Project Time Management


 

 Purchasing Management

 

Category: PURCHASING -Vendor Relations

This seminar focuses on skills for the experienced purchasing professional, addressing more mid-level to advanced contemporary, state-of-the-art topics in purchasing management.


 

 PV (Pharmacovigilance) Audit Strategy Planning - A Practical Approach to Design and Implementation

 

Category: Compliance-Regulation

In this two day workshop conference we will review the EMA and FDA requirements regarding Risk Based Audits of the PV system and Quality System. The course will focus on the design of the PV audit strategy,


 

 Real Time Management

 

Category: GENERAL MGMT - Time/Stress Management

Time management training most often begins with setting goals. These goals are recorded and may be broken down into a project, an action plan, or a simple task list. Activities are then rated based on urgency and importance, priorities assigned, and deadlines set. This process results in a plan with a task list or calendar of activities. Routine and recurring tasks are often given less focus to free time to work on tasks that contribute to important goals.


 

 Risk Management in Medical Devices Industry

 

Category: Compliance-Regulation

By attending this seminar you will learn the main elements of ISO 14971, ISO 13485, IEC62304, IEC62366-1/-2, risk management life cycle steps and benefits, and FDA software reviewers' guidance.


 

 Sales Management Coaching and Training

 

Category: SALES/CUSTOMER SERVICE - Sales Management

Sales strategy and the strength of your sales team plays a large role in your company's growth. Building a sales team with sales goals, a sales plan, is the largest factor in achieving goals and having a successful and profitable year.


 

 Secrets of Successful Sales Managers

 

Category: SALES/CUSTOMER SERVICE - Sales Management

Ease the transition into management and learn to support and develop a stellar sales team.


 

 Seminar on Applied Statistics, with Emphasis on Risk Management in R&D, QA/QC, and Manufacturing

 

Category: Compliance-Regulation

The 2-day seminar explains how to apply statistics to manage risk in R&D, QA/QC, and Manufacturing, with examples derived mainly from the medical device design/manufacturing industry.


 

 Seminar on Applying ISO14971 and IEC62304 - A guide to practical Risk Management

 

Category: Compliance-Regulation

This course will introduce all necessary steps to design, implement and test critical medical devices in a regulatory compliant environment. This course will additionally address the software risk management and the resulting interfaces to device level risk management.


 

 Seminar on Cash Management: A User's Perspective - The How's, Why's and Wherefores

 

Category: FINANCE/INVESTING - Cash Management

Cash is King! You've heard that I'm sure. But managing cash can be a pain in the butt. Establishing procedures, maintaining banking relationships, and getting good, reliable information are some of the key elements of good cash management.


 

 Seminar on Complaint and Recall Management: A Compliant, Lean Program

 

Category: Compliance-Regulation


 

 Seminar on Complaint Handling and Management: From Receipt to Trending

 

Category: Compliance-Regulation

The regulatory expectations for both pharmaceuticals and medical devices will be emphasized as well as overview of best practices for timely and effective investigations.


 

 Seminar on Complaint-Handling, MDR and Recall Management

 

Category: Compliance-Regulation

Understand that although FDA does not specify a standard complaint handling system, the requirements do specify certain actions that shall be included in any system. Grasp and comprehend the definitions and elements of the regulatory requirements for Complaint Handling, Medical Device Reporting and handling of Recalls


 

 Seminar on Design of Experiments (DOE) for Process Development and Validation

 

Category: Compliance-Regulation

This course will begin by presenting a primer on statistical analysis, focusing on the methods required for analysis of designed experiments. It will then present the steps to DOE, while demonstrating valuable risk management tools which can be use pre and post DOE studies.


 

 Seminar on Effective and Efficient Internal and Supplier Quality System Auditing for Medical Devices

 

Category: MEDICINE/NURSING

This course is for those who will do internal or supplier audits, manage an audit process for these or other company audits. This course will provide you with an easy to understand presentation on the auditing process as well as the requirements .


 

 Seminar on Effective Internal and External Quality Assurance Auditing for FDA Regulated Industry

 

Category: Compliance-Regulation

This seminar will provide an overview and in-depth snapshot and a refresh of internal and external auditing. Those interested in how to prepare for a QA audit and how to enhance their internal/external quality audit system as a valuable regulatory compliance tool will also benefit from this course.


 

 Seminar on FDA Concepts for Medical Device Companies - Regulations, Myths, Challenges, and Best Practices

 

Category: MEDICINE/NURSING

This seminar will show you how to structure and optimize your QMS. It all starts with Management Responsibility and a commitment to quality. We'll discuss the concepts of management responsibility, a culture of quality, and continuous improvement.


 

 Seminar on How to build a complete Safety, Health & Environment Management System through Standards & Practices

 

Category: HEALTH CARE

A management system, by definition, is a process by which a function or functions are carried out in an organization by a series of hierarchal documents that are prescriptive, and set a particular path on which the organization manages its day-to-day operations.


 

 Seminar on HR Auditing: Identifying and Managing Key Risks

 

Category: HR MGMT

The HR audit areas in this program provide you with the right questions to ask about your human resource management activities. More importantly, it provides you with a positive method to identify and take corrective measures.


 

 Seminar on Human Factors and Predicate Combination Products

 

Category: Compliance-Regulation

This seminar will compare these Guidance documents. Additionally, strategic recommendations will be presented on how to implement these requirements into the medical device design, development and approval processes. Finally, Human Factors methods and best practices will be covered that the FDA is requiring.


 

 Seminar on Implementing ISO 13485:2016

 

Category: Compliance-Regulation

This workshop covers the differences from the 2003 version to the 2016 version and offers practical implementation advice to update your QMS. Participants will also learn the differences with QSR and understand how to resolve them.


 

 Seminar on Incorporating Risk Management into Your HR Policy

 

Category: HR MGMT

This workshop reviews the current risk management risks, discusses the use of HR audits and HR audit techniques, and analyzes how HR audits can be used to help organizations reduce risks and seize potential opportunities.


 

 Seminar on Internal Auditing for the Medical Device Industry

 

Category: MEDICINE/NURSING

This course provides an overview of internal auditing requirements and techniques for medical device companies as a method for risk management and quality improvement.


 

 Seminar on ISO 17025 Document Management Requirements 2016

 

Category: Compliance-Regulation

QMS is the catch phrase for accreditation and is the backbone of ISO/IEC Standard 17025:2005. The Quality System Manual (QSM) is the bible in a QMS environment because, much like its predecessor, Good Laboratory Practice (GLP), it contains the policies that the laboratory is expected to follow to achieve quality results.


 

 Seminar on Leadership Management Academy 201-202: Rising Through the Management Ranks

 

Category: HR MGMT - Training Development

Join us as we help you report back to your manager


 

 Seminar on Medical Device Software: An Incremental Approach to Risk and Quality Management

 

Category: MEDICINE/NURSING


 

 Seminar on Onsite GCP Review and Update including the all-important 'Investigators Responsibility'

 

Category: Compliance-Regulation


 

 Seminar on Project Management for Non-Project Managers

 

Category: PROJECT MANAGEMENT


 

 Seminar on Quality by Design - Essential Techniques for Medical Devices

 

Category: MEDICINE/NURSING

In this seminar, we will cover Design Controls for medical devices. We will understand the requirements for design controls and how to translate them into an efficient and effective process for your company.


 

 Seminar on Requirements for Supplier Management 2016 for Medical Device Manufacturers

 

Category: LAW - Medical

This two-day hands-on course provides a clear understanding of the underlying principles of supplier management. The course uses exercises to solidify understanding.


 

 Seminar on Risk Management in Medical Devices Industry

 

Category: LAW - Medical

This course will introduce the basic concepts and content of safety assurance cases and will illustrate the usefulness for internal and external review of safety related information.


 

 Seminar on Supplier Management for Medical Device Manufacturers

 

Category: MEDICINE/NURSING

This course delivers the tools, templates, and methods to help participants implement an effective and efficient supplier management program.


 

 Seminar on Tax and Accounting Strategies for Residential Real Estate Investors

 

Category: ACCOUNTING - Taxation

Investors who wish to increase their family's net worth, cut taxes, increase financial flexibility and provide for retirement and heirs will benefit from this course.


 

 Seminar on The EU Clinical Trial Regulation + EU Filings & Registrations

 

Category: Compliance-Regulation


 

 Seminar on Tools and Techniques for Operational Risk Management: Regulatory Aspects

 

Category: FINANCE/INVESTING - Risk Management

In this seminar, we go through the known techniques of operational risk management, including of course the regulatory aspects, and point to a few shortcomings that appeared in several (possibly nameless) banks.


 

 Seminar on U.S. Payments Industry: The Players, Trends, and Compliance Issues Faced

 

Category: ACCOUNTING - Payroll

The role of the compliance officer is changing because banks and corporations are struggling to serve many masters; some with similar goals and others with contradictory ones. Regulators, corporate clients, Boards of Directors, and shareholders are pulling them in their own directions.


 

 Seminar on Verification vs. Validation - Product Process Software and QMS

 

Category: MEDICINE/NURSING

This course will review the company Master Validation Plan for major key inputs and CGMP deficiencies. It will address the FDA's newer and tougher regulatory stance.


 

 Sexual Harassment in the Workplace: A Workshop for Managers

 

Category: GENERAL MGMT


 

 Six Sigma Yellow Belt Certification

 

Category: PROJECT MANAGEMENT

The 2-day Yellow Belt course is designed to provide a basic understanding of the fundamentals of Six Sigma, its metrics, and basic improvement methodologies. Students will learn how to develop process maps to support Six Sigma projects and learn how to apply basic process improvement methods within each step of the Six Sigma Define-Measure-Analyze-Improve-Control (DMAIC) framework. This course will teach you how to think differently and do things differently when solving problems and improving processes.


 

 Slaying the Email Dragon

 

Category: COMMUNICATIONS

Are you overwhelmed by email? Learn how to make yours look great and how to efficiently manage all that comes in.


 

 Social Media Crisis Management: 2-Day Workshop

 

Category: MARKETING-Social Media

This course will provide participants with tools to prepare for and respond effectively to consumers over social media when an incident occurs.


 

 Statements of Work Done Right!

 

Category: EDUCATION/TRAINING

In this seminar, you’ll learn (i) how to draft a statement of work built around outcomes, results, outputs, and solutions, (ii) how to handle and properly document supplier assumptions, (iii) how to allocate risk between the parties and risk mitigations techniques, (iv) principles for determining what goes in the statement of work and what goes in the underlying agreement, and (v) how suppliers take advantage of poorly drafted statements of work and how to prevent this from happening to you.


 

 Strategic Agility and Resilience: Embracing Change to Drive Growth

 

Category: EXECUTIVE EDUCATION - Strategic Business Management

This seminar will help you lead with greater foresight and entrepreneurial thinking and expose you to the behaviors and processes associated with agile people and organizations.


 

 Strategic Goal-Setting

 

Category: PERSONAL DEVELOPMENT

How to successfully set, plan and accomplish your goals


 

 Strategic Human Resources Management Program for HR Professionals

 

Category: Compliance-Regulation

You will gain insight to push your role beyond HR administration and into a more strategic one, so that you can have a greater impact on your organization's success, and your organization can have a greater impact in the marketplace.


 

 Strategic Project Management

 

Category: PROJECT MANAGEMENT

Develop and successfully lead a project strategy that supports business goals.


 

 Strategies for Outstanding Executive Leadership Workshop

 

Category: GENERAL MGMT

This bold, new training is designed exclusively for upper-level executives and senior managers who are required to step up and face the realities of highly competitive markets


 

 Stress Management Course

 

Category: PERSONAL DEVELOPMENT


 

 Stress Management for Women - Afternoon Session

 

Category: GENERAL MGMT

Stress Management for Women (afternoon)


 

 Stress Management for Women - Morning Session

 

Category: GENERAL MGMT

Beat stress-caused tension, frustration and fatigue – and change forever the way you manage your active, vigorous agenda


 

 Strictly Business: The Dale Carnegie Immersion Seminar

 

Category: GENERAL MGMT - Leadership Skills

Gain the benefits of the Dale Carnegie Course to enhance your business operations. In this program, you will focus on building stronger teams, communicating for clarity and becoming more effective in your career.


 

 Successful HR Management

 

Category: HR MGMT

Everything you need to know to manage all the important areas of human resources management.


 

 Successful Product Management

 

Category: MARKETING

Gain the business skills you need to manage your product’s profitability!


 

 Successful Strategies of Project Management: 2 Day Workshop

 

Category: PROJECT MANAGEMENT

A 2-day course for new and experienced project managers


 

 Successfully Managing People

 

Category: GENERAL MGMT - People Management

Managing people effectively means you’ll resolve conflicts less painfully, delegate critical tasks more efficiently, energize your employees and transform resistance into support!


 

 Supervising Essentials (presented in partnership with H.Harvell Consultants)

 

Category: GENERAL MGMT - Supervisory Skills

Supervising others can be a tough job. Are you 100% ready to handle the unique challenges? This course will provide you with the knowledge, skills and practices you need to be a successful.


 

 Supervising Others

 

Category: GENERAL MGMT - Supervisory Skills

Supervising others can be a tough job between managing time and projects, delegating, solving problems, helping others, performance management, setting goals, providing feedback, resolving conflict, administering discipline, etc. Are you 100% ready to handle the unique challenges? Learn the tools you need to be successful.


 

 Supervising Others

 

Category: GENERAL MGMT

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it.


 

 Supplier Management for Medical Device Manufacturers: 2-day In-person Seminar

 

Category: Compliance-Regulation

This course delivers the tools, templates, and methods to help participants implement an effective and efficient supplier management program.


 

 Taking on Greater Responsibility: Step-up Skills for Nonmanagers

 

Category: GENERAL MGMT

Greater career development is the first step to meeting new job demands!


 

 Technical Project Management

 

Category: PROJECT MANAGEMENT

Integrate technical disciplines with project management skills to meet your business requirements!


 

 Territory and Time Management for Salespeople

 

Category: SALES/CUSTOMER SERVICE - Sales Management

Learn to make the most productive use of your time as you mine your territory for sales!


 

 The 7 Habits of Highly Effective People® for Managers 2-Day Workshop

 

Category: PERSONAL DEVELOPMENT

Cultivate effectiveness…lead with excellence and transform your team for breakthrough results.


 

 The ABC's of Supervising Others

 

Category: GENERAL MGMT - Supervisory Skills

This workshop is for people who are new supervisors or who are interested in a supervisory position, as well as those who are team leads or part-time supervisors without a great deal of authority.This two-day course is designed to help participants overcome many of the supervisory problems that they will encounter as a workplace leader. Dealing with the problems that a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement.


 

 The Basics of Facilities Management

 

Category: MANUFACTURING/OPERATIONS - Facilities Mgmt

Attend this seminar and learn practical techniques for safeguarding the care and maintenance of your facility.


 

 The Business Continuity Essentials Seminar

 

Category: COMPUTERS / IT - Management

The 21st century global challenges to financial markets are unprecedented and demand robust asset protection and business resilience. Our step-by-step guidance is clear and supportive as we explain exactly what goes into a business recovery plan.


 

 The Certification Program for The Daily Leader's Essential Toolkit

 

Category: GENERAL MGMT

This two-day certification program will give you the knowledge of 40 proven leadership and management tools, as well as the expertise in how to equip your leaders and managers to effectively use the tools.


 

 The Complete Course on How to Supervise People

 

Category: GENERAL MGMT

Learn how to get the absolute maximum performance possible from every member on your team!


 

 The Complete Course on Interviewing People

 

Category: HR MGMT - Interviewing/Recruiting Skills

Finding great employees is tougher than ever. This training takes the mystery out of finding the best fit for any job!


 

 The Complete Guide to HR Management - Comprehensive Training for HR Managers

 

Category: HR MGMT

From legal hassles to interpersonal disputes, benefits to compensation issues, master the many diverse components of successful Human Resources management


 

 The Conference for Managers, Supervisors & Team Leaders

 

Category: GENERAL MGMT

You’ll leave this Conference with a renewed sense of commitment to leading your team, armed with new tools and solutions you’ll use right away to build a more cohesive, productive team.


 

 The Conference on Leadership Development and Teambuilding

 

Category: GENERAL MGMT - Team Building/Manging Teams

Inspire ... lead ... succeed!


 

 The Crash Course on Leadership

 

Category: GENERAL MGMT - Leadership Skills

2 days of advanced leadership training for managers and supervisors. Master the skills top leaders use to achieve extraordinary results!


 

 The Essentials of Security & Facilities Management

 

Category: MANUFACTURING/OPERATIONS - Facilities Mgmt

A comprehensive 2-day update in workplace safety issues and the latest OSHA regulations


 

 The Five-Day PMP Exam Prep Course Seminar

 

Category: GENERAL MGMT

A five-day program to prepare you to pass the Project Management Professional (PMP)® certification exam.


 

 The Indispensable Office Manager

 

Category: ADMINISTRATIVE PROFESSIONALS

Gain critical skills for managing multiple priorities, defusing tense situations and improving efficiency in your office


 

 The Linkage Communication Clinic

 

Category: GENERAL MGMT

The Communication Clinic is designed to help individuals improve their communication strategies, maximize the impact of every interaction, and achieve better business results.


 

 The Management Conference

 

Category: GENERAL MGMT

Spend a day with us. Gain powerful tools to become an effective manager.


 

 The Managers and Supervisors Conference

 

Category: GENERAL MGMT - People Management

A unique opportunity guaranteed to boost the effectiveness of managers and supervisors at all levels.


 

 The Manager's Guide to Employee Development

 

Category: GENERAL MGMT

Implement employee development plans that enhance strengths, decrease inefficiencies and yield successful results.


 

 The Manager's Role in Developing People

 

Category: GENERAL MGMT

When You Make Sure Your Employees Are Growing, You Guarantee Your Leadership Career Will Grow, Too


 

 The Master Course for Today's Managers

 

Category: GENERAL MGMT

Become a cutting-edge forward thinker in all the areas crucial to successful leadership


 

 The Middle Manager - Essential Training

 

Category: GENERAL MGMT - Leadership Skills

Traditionally, middle managers make up the largest managerial layer in an organization. Middle managers are responsible to those above them and those below them. They head a variety of departments and projects. In order for a company to operate smoothly, it is essential that those in middle management be committed to the goals of the organization and they understand how to effectively execute these goals.


 

 The Productivity Super Conference

 

Category: GENERAL MGMT - Time/Stress Management

Find out why you are not as productive as you could be ... examine what can be done to alter your productivity patterns by working smarter, not harder ... and learn how to keep the wheels in motion and experience long-term positive change once you return to the workplace.The Productivity Super Conference is a one day results-driven learning experience.


 

 The Professional Supervisor

 

Category: GENERAL MGMT - Leadership Skills

With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This three-day workshop can help you overcome many of the problems a new supervisor may encounter, and to set the groundwork for a successful change in your working life!


 

 The Supervisor - Essential Training

 

Category: GENERAL MGMT - Supervisory Skills

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it. This workshop will help supervisors become more efficient.


 

 The Supervisor’s Role as Trainer & Coach

 

Category: GENERAL MGMT

Learn how the right training and coaching from you can send your team’s productivity through the roof!


 

 The Ultimate Supervisor's Workshop: 2 Day

 

Category: GENERAL MGMT

Two full days of intensive training on the critical skills you need to succeed as a supervisor!


 

 Time and Project Management for Administrative Professionals

 

Category: ADMINISTRATIVE PROFESSIONALS

If you ever feel like you just can't get it all done ... discover how much easier your life can be when you practice these strategies


 

 Time Management

 

Category: GENERAL MGMT - Time/Stress Management

Take control of your time…and get control of your entire workday!


 

 Time Management

 

Category: GENERAL MGMT - Time/Stress Management

In this course, students will learn how to effectively manage their time by identifying goals, creating daily plans, and recognizing obstacles.


 

 Time Management for Managers & Supervisors

 

Category: GENERAL MGMT - Time/Stress Management

Critical tactics for working smart and getting results


 

 Time Management Survival Skills

 

Category: GENERAL MGMT - Time/Stress Management

Time Management Survival Skills


 

 Time Management Training

 

Category: GENERAL MGMT - Time/Stress Management


 

 Time Management Workshop – How to Add 10 Hours to Your Week…Guaranteed

 

Category: GENERAL MGMT - Time/Stress Management

If you have ever wished there where more hours in a week, this workshop is for you. You will learn over 20 strategies to add 10 more productive hours to your week…every week.


 

 Transitioning to Supervisor

 

Category: GENERAL MGMT - Supervisory Skills

Successfully adjust to the changing expectations of your boss, peers, and subordinates


 

 Understanding Financial & Accounting Concepts, Statements, & Terminology

 

Category: FINANCE/INVESTING

Dread Finance and Accounting? Help Is Here and It’s Stress-free!


 

 Using Process Failure Mode & Effects Analysis (FMEA) to Identify and Manage Risks to Internal and External Customers

 

Category: Compliance-Regulation

Whether it’s called risk based thinking, risk assessment or risk management, management system requirements for organizations of all types are now calling for more rigorous consideration of risks and their effective control.


 

 What Got You Here Won't Get You There

 

Category: GENERAL MGMT

Developed with Marshall Goldsmith based on his bestselling book


 

 Workplace Harassment: What It Is and What To Do About It

 

Category: HR MGMT - EEO/Employee Rights/Culture Awareness

In 2012 alone, the US Equal Employment Opportunity Commission ordered that $365,400,000 (that’s 365.4 million dollars!) be paid out for discrimination and harassment charges. No wonder companies are working to be more proactive in preventing harassment.But how do you prevent harassment from occurring? What sorts of policies should be in place? What should managers do to protect their employees? And if a complaint is filed, what will we do? All of these questions (and more!) will be answered in this two-day workshop.


 

 Workplace Violence: How to Manage Anger and Violence in the Workplace

 

Category: GENERAL MGMT

Violence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always the case. It is up to us to learn whatever we can to prevent, identify, and mitigate any threats, and this comprehensive workshop includes everything a workplace leader needs to get started.


 

 World Class Cyber Incident Response Plans: Strong Responses to Attacks

 

Category: Compliance-Regulation

This course is intended for a varied audience as we explore the people, processes, and payment integrity aspects of responding to today’s cyber-threats.


 

 World Class Risk Management - What The Best International Standards Say About Risk - ISO 31000, ISO 14971 and ICH Q9

 

Category: Compliance-Regulation

Are you a Supervisor, Manager, or Director with risk management responsibilities? Do you have questions about what you are doing and why? If the answer is “yes,’ then this is the right course for you!


 

 Ziglar Performance Group - Hanson Training will be presenting the Ziglar Sales System

 

Category: SALES/CUSTOMER SERVICE - Sales

Learn the process that has made millions successful. The Zig Ziglar Sales System by Ziglar Performance Goup - Hanson Training Intl.


 
 

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