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 Advanced Interpersonal Communication

 

Category: GENERAL MGMT - Interpersonal Skills

In this course, students will learn how to develop effective communications skills that build positive interactions with others.


 

 Appreciating Diversity - An Opportunity Window

 

Category: HR MGMT - EEO/Employee Rights/Culture Awareness

Cultural uniqueness is viewed by some as important and valuable in the workplace. Others find cultural differences awaken feelings of discomfort, uncertainty, and fear. The communication process can be both a barrier and a bridge to effective interactions. This program is designed as an introductory experience in building effective interaction and communication in diverse groups.


 

 Are You Being Heard? Onsite Training

 

Category: ACCOUNTING

Give your staff the communication skills they need to get their point across.


 

 Communicating with Difficult People Onsite Training

 

Category: ADMINISTRATIVE PROFESSIONALS - Fundamentals

Do you work with difficult people? If so, take heart: this course will give you proven strategies and skills to respond appropriately to disruptive people and challenging circumstances—while not taking them personally.


 

 Communication Techniques That Get Results A Course for Administrative Professionals Onsite Training

 

Category: COMMUNICATIONS

This seminar offers tactical communications skills and tools to help ensure you’re delivering optimum performance for your boss and team.


 

 Conflict Management for Technology or High Tech Staff

 

Category: TECHNICAL/ENGINEERING - Management

People can face almost any problem except the problem of people. They work long hours, face declining business, even the loss of a job, but they can't deal with the difficult people in their lives. This workshop will provide you with some strategies you can adopt, at work and in your personal life as well. We'll help you identify your style and if you may be contributing to some difficult interactions.


 

 Dealing with Change Onsite Training

 

Category: GENERAL MGMT - Conflict/Change Management

Develop a proactive and skilled approach to managing critical changes.


 

 Effective Channel Management Onsite Training

 

Category: SALES/CUSTOMER SERVICE - Sales Management

Learn how to successfully navigate channel management decision making in today's dynamic environment.


 

 Effective Team Building for Managers

 

Category: MANUFACTURING/OPERATIONS

In today’s business world teamwork is an important part of organizational life. Companies are continuously looking for effective team leaders who know how to motivate people, build consensus, overcome roadblocks and make appropriate decisions


 

 Emotional Intelligence for Administrative Professionals Onsite Training

 

Category: ADMINISTRATIVE PROFESSIONALS - Advanced

Even the most efficient and skilled administrative professional must be able to keep emotions in check in order to achieve lasting career success.


 

 How to Become a More Effective Supervisor

 

Category: GENERAL MGMT - Supervisory Skills

This seminar is no longer available


 

 How to Work Most Effectively with Your Boss Onsite Training

 

Category: GENERAL MGMT - Interpersonal Skills

Capitalize on combined strength for increased productivity.


 

 Leading Effective Meetings Onsite Training

 

Category: PLANNING - Meetings / Events

Make your meetings so successful that your attendees will look forward to the next one!


 

 Management Skills: Leading as a Manager

 

Category: GENERAL MGMT - People Management

In this highly-interactive workshop, learn the tools and techniques to help you and your organization build effective business networks and develop capacity to meet emergent customer needs.


 

 Performance Management Minimizing Stress Maximizing Effectiveness Onsite Training

 

Category: GENERAL MGMT - Time/Stress Management

This seminar gives you the time-tested roadmap for developing and reviewing performance that aligns with rapidly changing priorities and organizational goals to help you stay focused and move your team forward.


 

 Structured Thought and Communications: Foundation Course

 

Category: COMMUNICATIONS

A one-day class that teaches participants how to define and analyze an idea as well as how to successfully communicate and gain support for their initiatives through the application of an efficient and effective analytical methodology.


 

 Structured Thought and Communications: Foundation Course

 

Category: COMMUNICATIONS

Structured Thought and Communications: Foundation Course is a one-day class that teaches participants how to define and analyze an idea as well as how to successfully communicate and gain support for their initiatives through the application of an efficient and effective analytical methodology.


 

 Supporting Multiple Bosses: A Course for Administrative Professionals Onsite Training

 

Category: ADMINISTRATIVE PROFESSIONALS

Do you have multiple bosses with different agendas, priorities, styles and expectations—all competing simultaneously for your attention and your time?


 

 3063 GroupWise 7.0 Administration

 

Category: COMPUTERS / IT

In this course, students learn the skills to install, implement, and administer a GroupWise 7 messaging and collaboration system for internal and external communication.


 

 3938 Updating Your Skills from Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003 to Microsoft Exchange Server 2007

 

Category: COMPUTERS / IT

This course provides Exchange 2000 Server or Microsoft Exchange Server 2003 administrators with skills needed to manage a Microsoft Exchange Server 2007 infrastructure. The course focuses on new features and administrative tasks in Exchange Server 2007.


 

 4003 Summarizing Microsoft Office Excel 2003 Data to Make Better Business Decisions

 

Category: COMPUTERS / IT

In this course, students learn effective techniques in data summary and display. It covers the role of business intelligence in the workplace and introduces the power of Excel. Students learn skills regarding data lists and PivotTables.


 

 5105 Deploying Windows Vista Business Desktops

 

Category: COMPUTERS / IT

This course provides students with the knowledge and skills to successfully deploy Windows Vista business desktops throughout their organization. Students are introduced to the deployment life cycle.


 

 5131 Designing, Deploying, and Managing a Network Solution for a Small and Medium-Sized Business

 

Category: COMPUTERS / IT

This course provides students with the knowledge and skills to prepare for exam 70-282, Designing, Deploying, and Managing a Network Solution for a Small and Medium-Sized Business.


 

 A+ PHR/SPHR/PHRca Certification Review Program

 

Category: HR MGMT

This intensive review program was designed to provide Human Resources professionals all the relevant information in order to be fully prepared for the PHR or SPHR Certification Exam.


 

 Accounting & Business Valuation 101 For Attorneys

 

Category: ACCOUNTING

This primer will teach you the basics of accounting and deepen your knowledge of valuation methods.


 

 Accounting and Bookkeeping Best Practices: 2-Day Workshop

 

Category: ACCOUNTING

Learning on how to accounting policies and procedures can help a business improve financial reporting functions.A comprehensive analysis of bookkeeping and recordkeeping requirements.


 

 Accounting Skills for New Supervisors

 

Category: ACCOUNTING - Fundamentals

Many of us flinch when we hear terms like depreciation, cash flow, balance sheet, and (worst of all!) budgets. However, these are all important concepts to understand if you’re going to succeed in today’s business world, particularly as a supervisor. Even better, financial terms are not as scary as they seem!


 

 Achieve Better Results with Simplified Strategic Planning for Small to Mid-Sized Companies

 

Category: PLANNING - Strategic planning

A Two-Day, Interactive, Limited Enrollment Seminar for CEOs, Company Presidents and Other Top Executives of Independent Companies and Subsidiaries of Larger Companies


 

 Administrative Assistants Professionals Conference

 

Category: ADMINISTRATIVE PROFESSIONALS

You work hard every day. You deserve this amazing opportunity to learn, grow, and share with other great professionals just like you!


 

 Administrative Law in South Carolina

 

Category: LAW

Know how to handle a case that needs to appear before an administrative tribunal with confidence and ease. Get the tailored CLE you need to effectively advocate for your clients.


 

 Administrative Law in Tennessee

 

Category: LAW

Know how to handle a case that needs to appear before an administrative tribunal with confidence and ease.


 

 Administrative Law in Washington

 

Category: LAW

Get the tailored CLE you need to effectively advocate for your clients.


 

 Advanced Business Contracts

 

Category: LAW - Corporate

This program will go beyond the basics of contract law so you can draft from a litigator's perspective.


 

 Advanced Business Contracts: Secrets Only the Top Attorneys Know...

 

Category: BUSINESS

Listen to real-world implications of seemingly harmless contract language so you can avoid injurious liability traps experienced attorneys have fallen prey to.


 

 Advanced Estate and Trust Administration

 

Category: LAW - Elder Law / Estate Planning

Get expert guidance on tough inventory issues, trust administration, claims and insolvency, taxes, and many more. Increase your legal mastery


 

 Advanced Interpersonal Communication

 

Category: COMMUNICATIONS

Students learn how to ask and answer questions, use nonverbal communication, give feedback, and empower employees and more.


 

 Advanced Leadership Communication Strategies

 

Category: GENERAL MGMT - Leadership Skills

Through effective leadership communication, motivate action at every level and influence even the toughest executives, customers, subordinates and stakeholders.


 

 Advanced LLC Issues

 

Category: GENERAL MGMT

After attending, you'll be able to help clients make intelligent tax-planning choices.


 

 Advanced Sales Management

 

Category: SALES/CUSTOMER SERVICE - Sales Management

This sales manager training helps you better handle the ups and downs in your business—and ensure your team's success!


 

 Advanced SharePoint Programming

 

Category: COMPUTERS / IT

This 5 day deep-dive will guide individuals through the process of architecting and developing SharePoint applications and customizations.


 

 Advanced Skills for Administrative and Executive Assistants

 

Category: ADMINISTRATIVE PROFESSIONALS - Advanced

The course involves the development of skills and knowledge that the job of an adminstrative assistant demands. These include developing social intelligence, flexibility, management skills, people management skills, business writing skills, and prioritizing tasks.


 

 AEG's Coaching and Delegation Skills

 

Category: GENERAL MGMT - Coaching/Mentoring/Counseling

This 3-day seminar is targeted for managers who face a dual role: they continue to function as a key individual contributor but must also direct and coach a team toward peak performance and results.


 

 Aerospace Program Management - It's More than Scheduling and Delivery

 

Category: Compliance-Regulation

Effective and efficient management of today's complex and integrated programs requires both the refinement of interpersonal and basic leadership skills as well as the application of appropriate technologies and tools.


 

 AMA Business Boot Camp: Management and Leadership Essentials

 

Category: GENERAL MGMT

Get a quick, intensive drill in the skills every manager needs


 

 AMA’s 2-Day Business Writing Workshop

 

Category: COMMUNICATIONS - Writing Skills

Take the strain out of composing any kind of document!


 

 AMA’s 5-Day MBA Program

 

Category: EXECUTIVE EDUCATION

An intensive, week-long learning experience that gives you a thorough grounding in the essential elements of a high-level MBA program.


 

 AMA's Business Grammar Workshop

 

Category: COMMUNICATIONS - Writing Skills

Avoid costly and embarrassing mistakes in all types of business writing.


 

 Analysis and Design of Business Processes

 

Category: BUSINESS

Analysis and Design of Business Processes


 

 Analyzing and Satisfying Requirements Creating and Validating Solutions That Deliver Business Results

 

Category: COMPUTERS / IT - Systems Management

The ultimate objective of a business analysis, process improvement or information technology project is to improve business results. Business process analysis techniques will be used to convert raw requirements data into the capabilities of the solution.


 

 Assertive Communication Skills

 

Category: GENERAL MGMT - Assertiveness Training

Most of us have spent considerable time and expense developing our technical skills. Our interpersonal skills, however, are sometimes overlooked.


 

 Assertiveness and Self-Confidence

 

Category: GENERAL MGMT - Assertiveness Training

Assertiveness and self-confidence are comprised of important interpersonal communications skills and traits that can be learned and practiced. This workshop will provide you with many tips, techniques, and opportunities to try out your own skills


 

 Assertiveness Training for Managers

 

Category: GENERAL MGMT - Assertiveness Training

Assertiveness is the only Win-Win style and is the style required for effective teamwork! This 2-day seminar teaches what to do and how to do it to build rapport, trust, loyalty and collaborative relationships.


 

 Asset Positioning and Wealth Transfer for Business Owners

 

Category: BUSINESS

Augment your estate planning practice with the latest techniques for developing flexible and comprehensive transfer plans for your clients' closely-held businesses and vacation homes.


 

 Balanced Scorecard Basics

 

Category: BUSINESS-Business Analysis

Over the past several decades, organizations have come to realize that success cannot only be measured in dollars and cents. Intangible assets (like a company’s reputation, the knowledge base created by their employees, and training initiatives) can make up a huge portion of a company’s wealth.It only makes sense, then, that we need a new tool to help us measure this expanded definition of success. Enter the balanced scorecard! This tool and its related components will help your organization identify, document, plan, and execute a balanced strategic mission. It will also help your organization evaluate and revise its strategic execution.


 

 Basic Business Management: Boot Camp for Business Owners

 

Category: BUSINESS

Owning a business requires a vision balanced with attention to detail. You need to be a generalist who understands the multiple aspects of running a business, as well as the ability to step back and see the big picture and to reach into the future.The business environment is a complex place to be. Whether you wish to work as a consultant or freelancer, establish a corporation, or set up an operation that meets a need for very particular type of customer, there is a tremendous amount of information that you need to know and to apply.This three-day course provides essential learning for new business owners, whether the business is just in the idea stage or you have already begun and need to fill in the gaps.


 

 Becoming a Strategic Business Partner: An Introduction to OD

 

Category: HR MGMT - Organizational Development (OD)

Learn how to employ a core OD process and fundamental OD tools to diagnose issues, build momentum for change, and drive OD initiatives


 

 Becoming Management Material

 

Category: GENERAL MGMT - Leadership Skills

This workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done.At its core, leadership means setting goals, lighting a path, and persuading others to follow. But the responsibility entails much more. Leaders must get their message out in a way that inspires, make the most of their limited time, and build roads to precious resources. They must negotiate alliances, improve their colleagues, and align the ambitions of the many with the needs of the organization.What makes for a great leader? Is it something to do with inward characteristics, such as confidence and focus? Is it more about outward presence, including charm and compassion? Or is it about the ability to create a vision and get others to commit to it?The answer is all of the above. By accepting the challenge to lead, you come to realize that the only limits are those you place on yourself.


 

 Being Productive

 

Category: ORGANIZATIONAL DEVELOPMENT

In this 1 day workshop (including companion cd) you will dramatically alter your work habits -- leaving you more productive, effective and satisfied with your work.


 

 Best Practices for HR Assistants

 

Category: ADMINISTRATIVE PROFESSIONALS

This seminar is jam-packed with great ideas, proven strategies, and powerhouse techniques to help you successfuly navigate the sometimes turbulent waters of human resources. It will help you effectively and efficiently support your department and be a reliable and professional advocate for your organization and its employees. You'll accomplish your job with less stress, fewer slipups and blunders, and greater satisfaction and enjoyment.Best Practices for Personnel/HR Assistants focuses on time-tested best practices — information and guidelines reccomended by human resources experts and successfully applied by companies both large and small across the nation. You'll also learn up-to-date tips and strategies that will help you confidently maneuver through the potential minefields of government regulations and employment law.Whether you are new to HR or have some experience under your belt, you'll walk away with the essential skills, knowledge, and insight every HR professional needs to handle all of the complexities of this challenging, rewarding field.


 

 Best Practices in Succession Management

 

Category: EXECUTIVE EDUCATION

Learn how to implement the correct succession plan for your organization to achieve breakthrough success


 

 Better Business Writing

 

Category: COMMUNICATIONS

Learn how to choose the most powerful words and write the most effective documents to give yourself a much needed edge in this course.


 

 Body Language Training

 

Category: COMMUNICATIONS

Learn to read facial expressions, gestures, posture, voice variations, and movements.


 

 Breaking Bad Communication Habits

 

Category: COMMUNICATIONS

Don’t let communication blunders and a lack of clarity hurt your career.


 

 Building Better Work Relationships New Techniques for Results-oriented Communication

 

Category: COMMUNICATIONS

Learn why successful work relationships help build successful careers!


 

 Building Effective Business Requirements, also known as, Essentials of Business Analysis How to Develop Specifications That Drive Quality Business System Results-A Two-Day Seminar

 

Category: COMPUTERS / IT

How important are effective business requirements? Studies have shown that at least half of product defects originate in the requirements. As much as 80 percent of rework on a development project can be traced back to requirement defects.


 

 Business Acumen Certificate Program

 

Category: GENERAL MGMT

You will learn key skills that are essential to developing business acumen, including a basic understanding of financial analysis, assessing data to confirm or predict underlying financial performance, and using this knowledge to drive your project management approach.


 

 Business Analytics and Data-Driven Decision Making Seminar

 

Category: EXECUTIVE EDUCATION

Join us for this insightful one-day workshop and learn best-practice strategies to identify the needs of customers, stakeholders, your internal departments and other related business areas when making decisions and planning projects.


 

 Business Communication Certificate Program

 

Category: GENERAL MGMT

Using real-life workplace situations in a supportive environment, you’ll practice communicating with authenticity and clarity as you choose the best way to communicate the message you want to convey.


 

 Business Continuity Auditing Plans Using ISO 22301

 

Category: Compliance-Regulation

The speaker will discuss the lifecycle of a BCP program with specific emphasis on Risk Assessment and Business Impact Analysis, Designing a living BCP & Testing & Maintenance. The program will also detail the various standards from FFIEC to ISO.


 

 Business Contract Litigation

 

Category: LAW

Don't let intimidation get the best of you, confidently take on any contract dispute and get the resolution your client is owed.


 

 Business Contracts A to Z

 

Category: BUSINESS

This seminar will review the latest tips and techniques for writing contracts so you can remain up to date.


 

 Business Ethics to Create a Responsible Workplace

 

Category: GENERAL MGMT

How to tackle everyday business decisions to protect your organization's credibility


 

 Business Ethics Training

 

Category: GENERAL MGMT


 

 Business Etiquette

 

Category: PERSONAL DEVELOPMENT

Students learn how to build relationships, create a professional appearance, develop positive relationships with co-workers, and practice cubicle and office etiquette.


 

 Business Etiquette & Professional Conduct Training

 

Category: COMMUNICATIONS

in this training course, you will learn how to carry yourself professionally by building knowledge of business etiquette.


 

 Business Law Boot Camp

 

Category: LAW

At this fast-paced program you will learn practical tips and techniques from experienced practitioners on a variety of matters ranging from contracts to taxes; and at the end of the day you will return to your desk with a handy resource and the know-how to effectively represent any business client.


 

 Business Law Fundamentals

 

Category: BUSINESS

This fundamental course will provide you with practical, procedural-based information to successfully enter the field of business law.


 

 Business Leadership: Becoming Management Material

 

Category: GENERAL MGMT - Leadership Skills

This three-day workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done.At its core, leadership means setting goals, lighting a path, and persuading others to follow. But the responsibility entails much more. Leaders must get their message out in a way that inspires, make the most of their limited time, and build roads to precious resources. They must negotiate alliances, improve their colleagues, and align the ambitions of the many with the needs of the organization.What makes for a great leader? Is it something to do with inward characteristics, such as confidence and focus? Is it more about outward presence, including charm and compassion? Or is it about the ability to create a vision and get others to commit to it?The answer is all of the above. By accepting the challenge to lead, you come to realize that the only limits are those you place on yourself.


 

 Business Ownership Succession Planning

 

Category: BUSINESS

Our experienced faculty will help you advise your clients regarding the opportunities and the traps.


 

 Business Problem Solving

 

Category: BUSINESS

This course introduces students to the need for problem solving, ineffective responses to problems, the elements of an effective solution, and the skills needed to for effective problem solving.


 

 Business Process Management

 

Category: Process mapping

Business process management helps organizations leverage processes to achieve their goals and be successful. Once processes are implemented, they must be monitored, evaluated, and optimized to make sure they are still meeting the goals that they were designed to accomplish. A business that can successfully manage its processes is able to maintain a competitive edge, while increasing productivity and efficiency and decreasing costs.This course will introduce participants to business process management. Students will learn how business processes can help improve their company’s bottom line by providing a higher level of quality and consistency for customers.


 

 Business Skills for the Digitally Driven Workforce

 

Category: GENERAL MGMT

Business in the Digital Age


 

 Business Succession Planning

 

Category: GENERAL MGMT

The loss of valuable leadership can cripple a company. Business succession planning is indentifying and then preparing successors to take on that vital leadership role when the need arises.


 

 Business Succession Planning

 

Category: HR MGMT


 

 Business Tax Planning Guide

 

Category: LAW

This program is designed to give a comprehensive overview of business tax guidelines so you can optimize decisions that both protect assets and minimize tax liability.


 

 Business Writing & Grammar Skills

 

Category: COMMUNICATIONS - Writing Skills

Transform your written communications from so-so to sensational with this skill-packed two-day workshop


 

 Business Writing and Grammar Skills Made Easy and Fun!

 

Category: COMMUNICATIONS - Writing Skills

A comprehensive two-day workshop for anyone that writes, prepares or proofreads writing


 

 Business Writing and Grammar Workshop 2 day

 

Category: COMMUNICATIONS - Writing Skills

Your will learn the secrets for adapting your style to communicate more easily with different personalities Your will learn how the A.I.D.A. method can help you organize your document for maximum impact You will learn how to use business language without sounding forced or stilted You will learn How to pepper your writing with strong action words that mean business and get results Learn how to distinguish sentences from fragments and when to use fragments safely and correctly! You will learn the four main sentence types as well as five types of transitions — how to use them to


 

 Business Writing Basics

 

Category: COMMUNICATIONS - Writing Skills

Your professional reputation depends on your written communication abilities!


 

 Business Writing Basics for Professionals

 

Category: COMMUNICATIONS - Writing Skills

Get the results you want every time you write!


 

 Business Writing Course

 

Category: COMMUNICATIONS - Writing Skills

This Business Writing workshop will provide an overview of the most common business documents, including proposals, reports and agendas, giving you the skills to effortlessly produce brilliantly composed written communications.


 

 Business Writing for Results

 

Category: COMMUNICATIONS - Writing Skills

Business Writing for Results


 

 Business Writing for Results

 

Category: COMMUNICATIONS - Writing Skills

How to write powerful e-mails, letters, reports, and proposals that get results


 

 Business Writing for the Digital World

 

Category: COMMUNICATIONS - Writing Skills


 

 Business Writing for the Multilingual Professional

 

Category: COMMUNICATIONS - Writing Skills

Produce English-language documents that any reader can easily understand and that achieve your intended results.


 

 Business Writing Made Simple

 

Category: COMMUNICATIONS

This practical 1-day course comes packed with in-class exercises and offers immediate feedback to help you quickly develop this crucial skill.


 

 Business Writing Refresher

 

Category: GENERAL MGMT

This workshop will give participants a refresher on basic writing concepts such as spelling, grammar, and punctuation. It will also provide an overview of the most common business documents.


 

 Buying and Selling a Business: Start-to-Finish

 

Category: BUSINESS

Minimize complications, liability, risk and obstacles by identifying imperative considerations from both the purchaser's and seller's perspective.


 

 Cisco® Call Manager Basic Administration

 

Category: COMPUTERS / IT

This course provides the foundation of a Cisco IP Telephony network solution. This course is designed to provide the level one (on-site) support staff the skills needed to add, move, and change IP Telephony devices using Cisco Call Manager


 

 Clear and Concise E-mail and Business Writing

 

Category: COMMUNICATIONS

The e-mails and business communications you send say a lot about you. Are you sure yours send the right message?


 

 Coaching & Mentoring

 

Category: GENERAL MGMT - Coaching/Mentoring/Counseling

It’s happened again. Your low performing employee failed to meet quota this month, even after you counseled him/her about the importance of meeting goals. A company is only as good as its employees. Learn an easy-to-understand coaching and mentoring model that will help you to motivate employees to move beyond their normal level and achieve goals.


 

 Coaching and Counseling for Outstanding Job Performance

 

Category: GENERAL MGMT - Coaching/Mentoring/Counseling

Enhance the potential of every employee to become more effective, productive and committed.


 

 Coaching and Mentoring

 

Category: GENERAL MGMT - Coaching/Mentoring/Counseling

Coach, Mentor, Role Model, Supporter, Guide... do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed.Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organization.


 

 Coaching for Business Leaders

 

Category: GENERAL MGMT - Coaching/Mentoring/Counseling

Leaders, directors, and managers who want to drive results through targeted coaching choose the new Coaching Certificate for Business Leaders. As a participant, build trusting partnerships and maximize the growth potential of your direct reports. Apply strategies and tools to accelerate the development of your staff while pursuing organizational goals. Foster change, empower others, drive results and champion learning through coaching.


 

 Coaching: A Strategic Tool for Effective Leadership

 

Category: GENERAL MGMT - Coaching/Mentoring/Counseling

Get skills for coaching employees to improve the effectiveness of individuals and teams!


 

 Collecting From a Business

 

Category: LAW - Collections

Our seasoned faculty will teach you how to navigate the commercial collection process, obtain a judgment and collect it.


 

 Collecting From Trusts and Business Entities

 

Category: LAW - Collections

Open new sources of recovery for your collections efforts.


 

 Commercializing New Products and Services — Rapidity and Results

 

Category: BUSINESS

Commercializing New Products Services Results


 

 Communicate with Tact and Professionalism (1-day)

 

Category: COMMUNICATIONS

Learn how to avoid misleading verbal and visual cues that interfere with clear, concise communication


 

 Communicating Across Cultures Training Course

 

Category: COMMUNICATIONS

During this training course, participants will develop an increased awareness of the skills necessary to develop cross-cultural interaction.


 

 Communicating Limited Budgets: Dos And Don'ts Webinar

 

Category: GENERAL MGMT

Guide the conversation and keep it positive when talking about budget limitations.


 

 Communicating Up, Down and Across the Organization

 

Category: COMMUNICATIONS

Gain recognition, build stronger work relationships and deliver high-value results for yourself and your organization


 

 Communicating with a Multigenerational Workforce

 

Category: COMMUNICATIONS

Don’t let a generation gap become a communication lapse.


 

 Communicating with Judges: Motions, Conferences and More

 

Category: COMMUNICATIONS

Learn how to build your reputation with the court and provide zealous representation without wasting valuable time. Explore what works and what doesn't in motions practice, in-person contact and interactions through court staff.


 

 Communicating With Tact, Diplomacy and Professionalism

 

Category: COMMUNICATIONS - Speaking/Presentation Skills

Build powerful speaking, writing and interpersonal skills


 

 Communicating With Tact, Professionalism, and Diplomacy

 

Category: COMMUNICATIONS

Learn the secrets to being seen as a polished, influential professional who garners respect and builds positive relationships with ease.


 

 Communication and Interpersonal Skills: A Seminar for IT and Technical Professionals

 

Category: GENERAL MGMT - Interpersonal Skills

To achieve success, technical professionals must have strong and flexible interpersonal and communication skills in addition to their technical abilities.


 

 Communication Bootcamp

 

Category: COMMUNICATIONS

This unique, three-day course is designed to give you a strong foundation in essential communication skills and competencies.


 

 Communication in the Workplace

 

Category: COMMUNICATIONS - Communicating With Clarity

This workshop will help participants understand the different methods of communication and how to make the most of each of them.


 

 Communication Skills for Effective Teamwork

 

Category: COMMUNICATIONS

For a group to become a successful and productive team they must have a variety of effective communication and interpersonal skills! This


 

 Communication Skills for Women

 

Category: WOMEN

How to achieve confidence, credibility, and composure in the workplace


 

 Communication Skills Training Course

 

Category: COMMUNICATIONS


 

 Communication Strategies (presented in partnership with H. Harvell Consultants)

 

Category: COMMUNICATIONS

Communication influences all aspects of your daily life-from interaction with the stranger on the street, to workplace, spouse, friends, etc. This course will help you understand different communication techniques and how to use them most effectively.


 

 Conducting Effective Performance Reviews

 

Category: GENERAL MGMT - People Management

Performance reviews are an essential component of employee development. The performance review meeting is an important aspect of career planning, and the outcomes of the meeting should be known to the employee and supervisor before the meeting actually takes place. Remember what the German philosopher Goethe said: “Treat people as if they were what they ought to be and you help them become what they are capable of being.”Setting goals and objectives to aim for will give both supervisors and employees a focus, and is one of the key aspects to meeting overall company objectives. Supervisors must also learn how to give feedback, both positive and negative, on a regular and timely basis so that employees can grow and develop. Performance appraisals involve all these activities.


 

 Conducting Effective Performance Reviews

 

Category: HR MGMT - Performance Appraisal/Motivation

Effective performance reviews are an essential component of employee development. The performance review meeting is an important aspect of career planning, and the outcomes of the meeting should be known to the employee and supervisor before the meeting actually takes place. Remember what the German philosopher Goethe said: “Treat people as if they were what they ought to be and you help them become what they are capable of being.”Setting goals and objectives to aim for will give both supervisors and employees a focus, and is one of the key aspects to meeting overall company objectives. Supervisors must also learn how to give feedback, both positive and negative, on a regular and timely basis so that employees can grow and develop. Performance appraisals involve all these activities.


 

 Conflict Management: Negotiating To a Win/Win Conclusion

 

Category: GENERAL MGMT - Conflict/Change Management

Good negotiation skills are not something you are born with; they are a learned skill. In real-life conflict resolution situations, one size does not fit all.


 

 Conflict Resolution Training

 

Category: COMMUNICATIONS

Drastically minimize conflicts and the damage they cause with this training in the various methods of conflict resolution.


 

 Connecting as a Leader: Communicating for Impact

 

Category: COMMUNICATIONS - Communicating With Clarity

A new blended learning offeringThis accelerated blended learning program leverages a two-day face-to-face program, along with our virtual classroom to help leaders improve their communication strategies, maximize the impact of every interaction, and achieve business results. This unique format combines face-to-face and online learning for the optimal learning experience.


 

 Consultative Selling Skills

 

Category: SALES/CUSTOMER SERVICE - Sales

This intensive, hands-on, exercise driven program teaches skills that boost sales and profitability through an increased understanding and implementation of the need-satisfaction sales process.


 

 Controlling Project Risks and Costs, also known as, Managing Project Risks and Costs Learn To Stay Within Budget While Responding To Unplanned Events A Two-Day Seminar

 

Category: ACCOUNTING

Create a Cost Management Plan, Analyze Risks Qualitatively and Quantitatively, Measure Schedule and Cost Performance


 

 Corrective and Preventative Action Topics: Investigation Phase, Action Phase and Verification of Effectiveness Phase

 

Category: Compliance-Regulation

While the focus of this workshop is toward the medical device and pharmaceutical industries, the problem solving methodologies outlined in this course are not limited to CAPA projects. While general CAPA language will be utilized in the course, the methodologies described in this workshop are universal to solving problems across most industries.


 

 Crash Course in Mistake-Free Business Writing

 

Category: GENERAL MGMT

Crash Course in Mistake-Free Business Writing


 

 Crash Course on Solving Communication Problems

 

Category: GENERAL MGMT

Crash Course on Solving Communication Problems


 

 Create a Respectful Workplace: Improve Morale, Increase Productivity and Achieve Business Goals

 

Category: GENERAL MGMT - Leadership Skills

Build and support a more positive and productive workplace climate.


 

 Creating a Top-Notch Talent Management Program

 

Category: GENERAL MGMT

Organizations recognize that they do better business when their people are engaged, motivated, and yes, talented. Having the right people in place at the right time is a key aspect to continued growth, success, or even just stability. This course will provide you with just what it takes to have the right people ready. It will help you create a program to measure the talents of your people and how to help them grow in preparation for the future. It will also help you support and grow your organization by teaching you how to apply the most current research and adapt your organization to the ever-changing marketplaces.


 

 Creating an Online Business Profile

 

Category: MARKETING-Social Media


 

 Creating And Implementing Effective Internal Controls

 

Category: ACCOUNTING

If you could use better and faster ways to put into place the internal controls so necessary to your organization's financial strength and success, this workshop can show you how.


 

 Creative Thinking and Innovation

 

Category: GENERAL MGMT - Problem Solving/Innovation

Creative thinking and innovation are vital components in both our personal and professional lives. However, many people feel as though they are lacking in creativity. What most of us do not recognize is that we are creative on a daily basis, whether it’s picking out what clothes to wear in the morning or stretching a tight budget at work. While these tasks may not normally be associated with creativity, there is a great deal of creativity involved to get those jobs done.While some people seem to be simply bursting with creativity, others find it a struggle to think outside the square. If you fall into the latter category, it is important to understand that boosting your creative and innovative abilities takes practice. Recognizing and honing your own creative potential is a process. That’s what this two-day workshop is all about.


 

 CTX-1220 Citrix MetaFrame XP 1.0 for Windows Administration

 

Category: COMPUTERS / IT

This course provides the necessary foundation to fully utilize the power of the Citrix MetaFrame XP products and will prepare administrators to expertly perform Citrix MetaFrame XP installations and administrative tasks.


 

 CTX-1259AI Citrix Presentation Server 4.5: Administration

 

Category: COMPUTERS / IT

This course provides training for installing Citrix Presentation Server and Presentation Server Clients and using the various administrative consoles to configure published resources, policies, individual server and server farm settings.


 

 CTX-1327AI Citrix Password Manager 4.5: Administration

 

Category: COMPUTERS / IT

This course introduces administrators and IT professionals to Citrix Password Manager 4.5 and prepares them to install, administer and support the product.


 

 Customer Service Excellence

 

Category: SALES/CUSTOMER SERVICE - Customer Relations

What to do and How to do it training for all who are in customer contact roles and for managers who want to get commitment for customer service excellence in their organizations!


 

 Dale Carnegie Course: Effective Communications & Human Relations

 

Category: COMMUNICATIONS

For nearly a century, the Dale Carnegie Course has been the hallmark program for helping business people manage their emotional state to be more effective. If you are looking to increase your personal efficiency, increase your effectiveness as a leader and be known as the person who gets things done, take the first step by taking the Dale Carnegie Course


 

 Dale Carnegie Skills for Success

 

Category: COMMUNICATIONS - Communicating With Clarity

You will tackle complex challenges, expand your ingenuity, and excel in building team harmony. Use the new skills to become a more persuasive communicator, securing your place as a valued contributor. As you become more adept at influencing, you’ll find yourself inspiring others to take initiative and innovate.


 

 Dealing with Difficult Patients and Healthcare Professionals

 

Category: HEALTH CARE

A one-day seminar on how to effectively communicate in the healthcare industry


 

 Dealing with Difficult People

 

Category: GENERAL MGMT - Interpersonal Skills

How to Communicate with Tact and Skill


 

 Delegation: The Art of Delegating Effectively

 

Category: GENERAL MGMT - Delegating

Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops employee skills. Delegating prepares employees who work for you to be able to handle your responsibilities and simultaneously allows you to advance to other career opportunities within your organization.Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This one day workshop will explore many of the facets of delegation, including when to delegate and whom to delegate to. We will also go through the delegation process step by step and learn about techniques to overcome problems.


 

 Developing Effective Business Conversation Skills

 

Category: COMMUNICATIONS - Speaking/Presentation Skills

Master conversational skills to get attention and gain credibility!


 

 Developing Emotional Intelligence

 

Category: PERSONAL DEVELOPMENT

Learn how to interact, communicate, and collaborate successfully with all types of people


 

 Developing Your Emotional Intelligence

 

Category: PERSONAL DEVELOPMENT

The Key to Working More Effectively With All Types of People


 

 Developing Your Training Program

 

Category: BUSINESS

Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation (or ‘onboarding’) for newly hired employees is a key factor in retention.This two-day workshop is designed for a trainer who wants to develop training programs that are meaningful, practical, and will benefit both trainees and the organizations they work for.


 

 Diversity Training: Celebrating Diversity in the Workplace

 

Category: HR MGMT - EEO/Employee Rights/Culture Awareness

More than ever, a workplace is a diverse collection of individuals proud of who they are: their gender, their sexual orientation, their religion, their ethnic background, and all the other components that make an individual unique. One of the challenges for workplace leaders is how to help these diverse individuals work as a team.We all know what happens to organizations that don’t have effective teamwork: they fail. And, failing to embrace diversity can also have serious legal costs for corporations. This one-day workshop will give you ways to celebrate diversity in the workplace while bringing individuals together.


 

 Dr. Kim on Professional Excellence for Women

 

Category: PERSONAL DEVELOPMENT

A life-changing experience you'll never forget


 

 Drafting Effective Estate Plans

 

Category: LAW - Elder Law / Estate Planning

Attend this basic-level seminar to gain insight into the fundamentals of preparing estate planning documents, including wills, trusts, and ancillary documents.


 

 Drafting Workshop: LLC Operating Agreements

 

Category: LAW - Construction

Join us as our expert faculty uses examples, shares tips and discusses important considerations while they demonstrate how to draft an operating agreement.


 

 Effective Business Writing

 

Category: COMMUNICATIONS - Writing Skills

Baker’s One-Day Business Writing Solutions workshop helps improve written organization and clarity to make the most of the time spend on writing assignments.


 

 Effective Business Writing

 

Category: COMPUTERS / IT

This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments.


 

 Effective Communication Skills for Managing Conflict and Confrontation

 

Category: COMMUNICATIONS

Control, confidence, and composure in even the most highly charged situations


 

 Effective Communication Skills: The Understanding of Meaning

 

Category: COMMUNICATIONS - Communicating With Clarity

Communications serves four major functions within a group or organization: control, motivation, emotional expression, and information. For many employees, their work group is a primary source for social interaction.


 

 Effective Executive Speaking

 

Category: EXECUTIVE EDUCATION

Speak, present and communicate with poise, power and persuasion.


 

 Effective Planning and Scheduling

 

Category: GENERAL MGMT - Decision-Making/Prioritization

As project managers and leads, we all know how difficult it can be to accurately determine the duration of a project, yet that is exactly what is expected of us on a regular basis. This workshop will not disclose the secret of creating an accurate schedule, because there isn’t one. However, it will provide the factors and fundamental elements that you should consider and address when creating any type of schedule.Participants should complete the Intermediate Project Management workshop prior to this course, or have equivalent knowledge. This course presumes that participants:Can define projects and project managementUnderstand a project’s life cycleAre familiar with the basics of project planning and schedulingKnow how to complete a Statement of Work and/or a project charter


 

 Effective Risk Management Strategies for the Department and the Enterprise

 

Category: Compliance-Regulation

Attendees will learn effective risk management strategies and techniques that can be applied to departmental risk initiatives as well as a broad enterprise risk management strategy.


 

 Effective Technical Writing

 

Category: COMMUNICATIONS - Writing Skills

Improve your technical writing—without compromising your technical message!


 

 Effective Time Management

 

Category: COMPUTERS / IT

In this course, students will practice techniques that will help them achieve more effective use of their time so that they can direct their energy towards the activities that will further their professional and personal goals.


 

 Effective Use of Custody Evaluations in Divorce

 

Category: LAW - Divorce

This interdisciplinary full-day event gives you an opportunity to hear what evaluators themselves look for, and maximize your chances of a favorable evaluation.


 

 Effective vs. Defective Asset Protection Tools

 

Category: LAW - Asset Protection

Get an objective analysis of the reliable techniques from experienced attorney faculty. Help your clients increase and shield their wealth from creditors


 

 Effectively Communicating in The Moment

 

Category: COMMUNICATIONS

You’ll learn strategies for managing emotional and physiological responses, along with mental templates to guide and frame your responses.


 

 Email Writing for the Workplace

 

Category: COMMUNICATIONS - Writing Skills

The dos and don'ts of professional workplace communication


 

 Emotional Intelligence at Work

 

Category: GENERAL MGMT - Leadership Skills

This course will give you the tools you need to be emotionally intelligent in your workplace. An employee with high emotional intelligence can manage his or her own impulses, communicate with others effectively, manage change well, solve problems, and use humor to build rapport in tense situations


 

 Employee Accountability

 

Category: GENERAL MGMT - People Management

An article in the March 11, 2010 edition of TIME magazine purported to explain “why we have entered the post-trust era.” Indeed, we seem to be in a time where people act inappropriately and then refuse to take responsibility for their actions. Who can we blame for the world economic crisis, or issues with religion, or the outcomes of our governments, or the state of the environment? More to the point, why do we spend so much time and energy looking to pin the blame on someone (usually anyone but ourselves)?With this in mind, it’s no wonder that organizations who promote accountability are more successful and more productive. In this one-day workshop, you will learn about what accountability is, how to promote it in your organization, and how to become more accountable to yourself and others.


 

 Engaging and Polished Business Writing and Grammar

 

Category: COMMUNICATIONS - Writing Skills

How to communicate clearly and effectively and avoid blunders that sabotage your credibility


 

 Enhancing Emotional and Social Intelligence: Optimizing Intra- and Inter- Personal Communication Skills

 

Category: EXECUTIVE EDUCATION

This workshop helps participants; recognize how their emotions affect their work behavior and performance, respond effectively to challenging work situations, and negotiate and resolve disagreements.


 

 Enhancing Trust in the Workplace

 

Category: GENERAL MGMT - Team Building/Manging Teams

Enhancing Trust in the Workplace


 

 Enterprise Analysis Creating The Context For Successful Process Improvement And IT Projects A Two-Day Seminar

 

Category: Process mapping

Enterprise Analysis is the collection of early project activities that capture the necessary view of the business to provide context to requirements and functional design efforts.


 

 Entrepreneurship 101

 

Category: BUSINESS - Entrepreneurial/Start-Up

Wouldn’t it be nice to be your own boss, work on your own schedule, and make money doing something that you’re passionate about? Millions of people around the world are living that dream and running their own business.This three-day course will teach you the basics of entrepreneurship. You’ll consider if entrepreneurship is right for you and learn the basic steps of creating your own business. At the end of the course, you’ll have a solid foundation to start your entrepreneurial journey.


 

 Essential Communication and Writing Skills for Supervisors and Managers

 

Category: COMMUNICATIONS

Learn how to connect confident speaking skills with effective writing skills to powerfully convey your ideas in any business situation


 

 Essential Communication Skills for Technical Professionals

 

Category: COMMUNICATIONS

Get your point across with people who don't always speak the same language


 

 Essentials for Personnel & HR Assistants

 

Category: HR MGMT

Whether you are new to HR or just wanting an update on current trends, this seminar immerses you in the important trends and changes facing HR professionals today!


 

 Essentials of Business Analysis 2-Day Seminar: How to Develop Specifications that Drive Quality Business System Results

 

Category: BUSINESS-Business Analysis

How important are effective business requirements? Studies have shown that at least half of product defects originate in the requirements. As much as 80 percent of rework on a development project can be traced back to requirement defects.In today's environment, where every system dollar is scrutinized and squeezed, one of the greatest improvement opportunities for an IT organization is in defining the requirements correctly.


 

 Essentials of Business Analysis Certificate Program - A 5-Day Program

 

Category: BUSINESS-Business Analysis

According to CIO Magazine, as many as 71 percent of software projects fail because of poor business requirements management, making it the single biggest reason for project failure. Enter the Business Analyst.


 

 Estate Administration Boot Camp

 

Category: LAW - Elder Law / Estate Planning

Everything You Need to Know about Effectively Administering an Estate


 

 Estate Administration Procedures: Why Each Step Is Important

 

Category: LAW - Probate

Properly Administer Your Client's Estate


 

 Estate Planning and Administration: The Complete Guide

 

Category: LAW - Elder Law / Estate Planning

In this comprehensive legal guide, experienced attorney faculty will guide you through the process of estate planning and administration and show you how to select the best trust instruments and wield them skillfully to avoid mistakes at probate.


 

 Estate Planning for Small Businesses and Vacation Homes

 

Category: LAW - Elder Law / Estate Planning

Augment your estate planning practice with the latest techniques for developing flexible and comprehensive transfer plans for your clients' closely-held businesses and vacation homes.


 

 Excelling as a Highly Effective Team Leader

 

Category: GENERAL MGMT - Team Building/Manging Teams

How to build, lead and sustain peak-performance teams


 

 Exceptional Presentations

 

Category: COMMUNICATIONS - Speaking/Presentation Skills

This workshop will aid all participants in helping to deliver the message to both internal and external clients so they will want to choose your ideas, company’s products or services over other presenters.


 

 Facilitating Meetings for Results

 

Category: GENERAL MGMT - Meeting Management

Facilitating Meetings for Results


 

 Farm Business Law

 

Category: BUSINESS

From drafting farm land leases to negotiating agricultural contracts, give your clients more time in their fields and less time in their offices.


 

 Farmers and Ranchers: Business, Tax, Estate and Succession Planning

 

Category: LAW

This legal course will give you the knowledge to preserve the farms and other assets your clients have worked their entire lives to acquire and build.


 

 Fiber Optic Training

 

Category: INDUSTRIAL TRAINING

Maintain Your Own Fiber Optic Network and Learn the Skills to Minimize Network Downtime!


 

 Financial Reporting for Business and Corporate Attorneys

 

Category: FINANCE/INVESTING

This program will review the legal and practical issues of preparing disclosure documents.


 

 Forming and Converting to LLCs

 

Category: BUSINESS

This comprehensive overview offers fundamental techniques for selecting the right business structure for the specific purpose of the enterprise and laying out the rules of its operation.


 

 Foundation Skills for Administrative and Executive Assistants

 

Category: ADMINISTRATIVE PROFESSIONALS

Learn and practice various skills such as the use of non-verbal and verbal communication, organizing skills, planning meetings, conflict resolution, management of time, and more.


 

 Fundamentals of Communication

 

Category: COMPUTERS / IT

This course provides an overview of the basic principles of business communication. It provides guidelines and best practices for effectively communicating in the workplace.


 

 Fundamentals of Trust Drafting and Estate Administration

 

Category: LAW - Elder Law / Estate Planning

Our intensive full-day primer will provide you with a comprehensive overview of trust drafting and estate administration processes.


 

 Generation Gap: Closing the Generation Gap in the Workplace

 

Category: GENERAL MGMT - Team Building/Manging Teams

There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap.This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. Understanding others helps us to understand ourselves and to manage the people that we work with. We will explore problems, solutions, and strategies to help overcome issues of the generation gap.


 

 Generation Gaps at the Workplace

 

Category: GENERAL MGMT

Overcoming the generation gap and managing today’s cross generational workplace with its patchwork of varying perspectives and experiences, while helping an organization thrive in today’s competitive marketplace, can present significant challenges. Learn techniques to help you be a better manager or co-worker and effectively deal with generational conflict, and to recruit, retain, and motivate employees of all ages.


 

 Get Sharp: Smarter Decision Making and Critical Thinking for Administrative Professionals Onsite Training

 

Category: GENERAL MGMT - Problem Solving/Innovation

Tackle today’s business challenges with high-powered decision-making skills for administrative professionals!


 

 Getting Results Without Authority

 

Category: GENERAL MGMT - Assertiveness Training

Use influence, persuasion and negotiation to achieve “win-win” results!


 

 Giving Effective Feedback

 

Category: GENERAL MGMT - Leadership Skills

As human beings, we often hunger for feedback. However, many people will tell you that when they do get feedback, it’s often because of something they have done wrong. This one day course is designed to help workplace leaders learn how to provide feedback any time that the message is due. Whether feedback is formal or informal, and whether it is provided to employees, peers, or someone else, there are ways that it can be structured to be effective and lasting.This course will help participants learn why the way we deliver is feedback is important, how to deliver a message so that people accept it and make changes that may be needed, and how to accept feedback that we are offered.


 

 Grammar Crash Course: AM Workshop

 

Category: GENERAL MGMT

Your professional reputation depends on your written communication abilities!


 

 Grammar Essentials

 

Category: COMPUTERS / IT

In this course, students will review the rules of grammar, identify common grammar errors, and refine their business writing style.


 

 Handling Conflict With Skill

 

Category: COMMUNICATIONS

Conflicts occur in all organizations and conflicts interfere with productivity, teamwork and customer service. This practical workshop will help you learn to prevent more conflicts and resolve those that do occur with Win-Win outcomes (approved for 7 hours credit for PHR/SPHR/GPHR certifications).


 

 Hazard Communication and Bloodborne Pathogens

 

Category: INDUSTRIAL TRAINING

Learn the keys to to effectively implement a HCS and Bloodborne Pathogen programs for your employees and co-workers.


 

 Hearsay, Email, Business Records and Social Media - in the Trenches!

 

Category: LAW

This practical guide is designed specifically for attorneys that are looking to fine-tune their evidentiary skills, learn clever ways to navigate the rules, confidently rephrase after objections, successfully employ exceptions and skillfully keep opposing evidence out.


 

 Helping Your Client Select the Best Entity Option

 

Category: LAW - Corporate

Give Your Clients the Advice They Need


 

 High Impact Presentations

 

Category: COMMUNICATIONS - Speaking/Presentation Skills

Speak dynamically and present persuasively to major decision-makers. In this program, you will gain ideas on structuring and delivering strategic presentations to upper level management, executives and decision-making groups.


 

 Hiring for Success: Behavioural Interviewing Techniques

 

Category: HR MGMT - Interviewing/Recruiting Skills

Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates, and then select the best person for a particular position. But what if you could refine the process in such a way that you were confident that you are selecting the right person? How do you separate the good from the great, when they have similar work experience and strengths to offer? This workshop will give you the skills and tools to hire successful candidates.


 

 How to Be an Outstanding Communicator

 

Category: COMMUNICATIONS - Speaking/Presentation Skills

In just one day, you’ll learn how to get support from employees and coworkers … project a confident self-image … and master the key communication skills


 

 How To Be An Outstanding Communicator

 

Category: COMMUNICATIONS

In just one day, you’ll learn how to get support from employees and coworkers … project a confident self-image … and master the key communication skills that will influence the rate at which your career grows.


 

 How to Become a Better Communicator

 

Category: COMMUNICATIONS - Speaking/Presentation Skills

Effectively communicate with people


 

 How to Become a Great Communicator

 

Category: COMMUNICATIONS - Communicating With Clarity

Strategies to sell yourself and your ideas, and learn to communicate with anyone in any situation


 

 How To Communicate With Almost Anyone!

 

Category: COMMUNICATIONS

Effective communication skills are critical for almost every job and most people can improve their success by learning better communication skills! This


 

 How to Communicate with Diplomacy, Tact and Credibility

 

Category: COMMUNICATIONS - Speaking/Presentation Skills

Attend this communication skills seminar and learn to get your point across with a positive professional image!


 

 How to Communicate with Tact & Professionalism

 

Category: COMMUNICATIONS - Speaking/Presentation Skills

Avoid misleading verbal and visual cues that interfere with clear, concise communication


 

 How to Communicate With Tact, Professionalism, and Diplomacy

 

Category: COMMUNICATIONS - Speaking/Presentation Skills

Learn the secrets to being seen as a polished, influential professional who garners respect and builds positive relationships with ease.


 

 How to Deliver Exceptional Customer Service

 

Category: SALES/CUSTOMER SERVICE

A dynamic seminar that's a must-attend for everyone who communicates with customers


 

 How to Effectively Lead Virtual Team Meetings

 

Category: GENERAL MGMT

How to Effectively Lead Virtual Team Meetings


 

 How to Handle Difficult Conversations with Employees

 

Category: GENERAL MGMT

Learn how to conduct tough, awkward, and challenging conversations with confidence and success.


 

 How to Implement Effective Internal Controls

 

Category: FINANCE/INVESTING

This workshop was designed to give business leaders like you a working blueprint to help establish an effective, efficient internal controls system that is functional, practical, simple to implement, and in complete compliance with all of today’s complex legal guidelines.


 

 How to Think on Your Feet: Improv Skills for Business

 

Category: GENERAL MGMT

How to Think on Your Feet: Improv Skills for Business


 

 How to Write Effective Policies and Procedures

 

Category: COMMUNICATIONS - Publications/Manuals

In just one day, you´ll gain hundreds of rules, strategies, guidelines and shortcuts that will make your job easier and ensure you get the results you want—well-written policies and procedures that are read and understood by all.


 

 How to Write Powerful E-Mails, Letters, Reports, and Proposals That Get Results

 

Category: COMMUNICATIONS - Writing Skills

How to write powerful letters, memos, reports, and proposals that get results


 

 HR Policies & Procedures: How to Update, Communicate and Enforce

 

Category: HR MGMT

Gain proven-effective skills you can use to eliminate confusion and ensure understanding at all levels of your organization.


 

 Human Resources Training: HR for the Non-HR Manager

 

Category: HR MGMT

In today’s fast-moving world, many managers and supervisors are expected to deal with some human resource issues. They may be asked to take part in developing job descriptions, take part in interviews, or take responsibility for discipline. This three-day workshop will introduce those managers to human resource concepts. We will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring (such as diversity issues, compensation, and discipline).


 

 Interpersonal Communication Skills for Managers

 

Category: GENERAL MGMT

Attending Interpersonal Communication Skills for Managers is essential if you’re serious about maximizing your leadership potential, improving your results, and becoming the kind of leader others


 

 Interpersonal Effectiveness for Leaders

 

Category: GENERAL MGMT - Leadership Skills

In just two intensive, career-changing days, you’ll master the communication techniques and strategies every leader needs. You’ll forge stronger professional relationships, work more effectively with those up and down the ladder — and become a respected leader others are eager to follow!


 

 Interpersonal Skills For Leaders

 

Category: GENERAL MGMT - Power/Persuasion Influence

This workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations.


 

 Interpersonal Skills for Managers

 

Category: GENERAL MGMT - Interpersonal Skills

Improve your communication skills—and achieve better working relationships and greater productivity!


 

 Inventory Management: The Nuts and Bolts

 

Category: MANUFACTURING/OPERATIONS - Inventory Control Systems

No business can survive very long without an effective program of controls over the parts and materials that are used in producing or distributing goods and services of the firm. Like many other things that depend on human interpretation, “control” means different things to different individuals.This is an introductory workshop for you, the warehouse or stockroom manager, the person in charge of what comes in and goes out of your company. You want a smooth and cost-effective operation, with enough products on hand to satisfy needs without stockpiling too much.This course will discuss all aspects of inventory management, including common terms, the inventory cycle, how to maintain inventory accuracy, and what some of the latest trends are.


 

 iPAD at Work: Tools for Business Productivity and Time Management

 

Category: GENERAL MGMT

iPAD at Work: Tools for Business Productivity and Time Management


 

 iPhone at Work: Tools for Business Productivity On The Go

 

Category: GENERAL MGMT

iPhone at Work: Tools for Business Productivity On The Go


 

 Iterative Development and the Business Analyst

 

Category: BUSINESS

Iterative Development and the Business Analyst


 

 Job Search Skills

 

Category: PERSONAL DEVELOPMENT

Searching for a job or climbing the career ladder can be intimidating. How do you determine your best career track, build a winning resume and cover letter, develop networking resources and find job leads, master the interview and most importantly, find help when you need it? Learn the answers to all these questions and more, plus a plan to get you on the right career track to a new job. You’ll be more than ready to start you search for your perfect job.


 

 Knowledge Management

 

Category: BUSINESS

Understanding how to manage the knowledge within your organization is the key to business success. Mismanagement of organizational knowledge comes with a price: frustrated employees, angry customers, and decreased productivity. All of these things can affect a business’ bottom line. The purpose behind knowledge management is to help us bridge organizational gaps and to use our greatest asset (our knowledge) to take our business performance to the next level. The theory of knowledge management has emerged to help us harness and enhance both the individual and collective brain power of our businesses. This workshop will introduce participants to knowledge management tips, techniques, and proven processes.


 

 Knowledge Management (KM)

 

Category: GENERAL MGMT

Take a moment and think about all the information that each person has in their brain, That’s a lot of knowledge! Today’s culture thrives on knowledge. “Knowledge is power” that gives us advantages for making decisions. Learn the tools to effectively begin implementing knowledge management in your organization, no matter what the size or the budget.


 

 Leadership & Influence Skills

 

Category: GENERAL MGMT - Leadership Skills

Supervisors and managers also need to be leaders! Learn what to do and how to do it to become a more effective leader for your team. Everyone can be more effective with improved skills for influencing others! Approved for 14 hours recertification credit for PHR/SPHR/GPHR certifications.


 

 Leadership and Team Development for Managerial Success

 

Category: GENERAL MGMT - Team Building/Manging Teams

Inspire and influence your people to achieve your goals as a team!


 

 Leadership Excellence in a Complex World

 

Category: GENERAL MGMT - Leadership Skills

Leadership Excellence in a Complex World


 

 Leadership Skills and Team Development for IT and Technical Professionals

 

Category: GENERAL MGMT - Team Building/Manging Teams

Each year, hundreds of technical pros gain the interpersonal and “people” skills they need to master the art of leadership at this powerful seminar!


 

 Leadership Skills for Supervisors

 

Category: GENERAL MGMT - Leadership Skills

Develop your own leadership game plan—become a take-charge supervisor!


 

 Leadership Skills for Supervisors: Communication, Coaching, and Conflict

 

Category: GENERAL MGMT - Leadership Skills

Supervisors represent an important force in the economy. You have the power to turn on or turn off the productivity of the people who report to you. You are the crucial interface between the employee on the shop floor or the service desk and the managers of the organization. Although you usually have more technical experience than the employees you supervise, you may not have had a lot of leadership experience. This one-day course will give you the skills in communication, coaching, and conflict that you need to be successful.


 

 Leadership Skills for Supervisors: Communication, Coaching, and Conflict

 

Category: GENERAL MGMT - Coaching/Mentoring/Counseling

Supervisors represent an important force in the economy. You have the power to turn on or turn off the productivity of the people who report to you. You are the crucial interface between the employee on the shop floor or the service desk and the managers of the organization. Although you usually have more technical experience than the employees you supervise, you may not have had a lot of leadership experience. This one-day course will give you the skills in communication, coaching, and conflict that you need to be successful.


 

 Leading Effective Virtual Meetings

 

Category: GENERAL MGMT

Leading Effective Virtual Meetings


 

 Leading Virtual Teams

 

Category: GENERAL MGMT - People Management

Master new competencies to meet the challenge of leading a virtual team.


 

 Lean Process Improvement

 

Category: BUSINESS

Lean principles have come a long way over the past 300 years. From Benjamin Franklin’s early ideas, to Henry Ford’s work in the 1920’s and the Toyoda precepts in the 1930’s, to Jeffery Liker’s publication of The Toyota Way in 2004, Lean processes have evolved from a simple concept to a set of widely used best practices.This two-day course will give participants the foundation to begin implementing Lean process improvement tools in their workplace. The first day will explore the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement). The second day will give participants tools to perform continuous improvement in their organization, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and various Lean data mapping methods.


 

 Lean Six Sigma For Service

 

Category: SALES/CUSTOMER SERVICE

This program explains how to apply lean six sigma to services and transactions.


 

 Legal Ethics of Email

 

Category: LAW

Let our experienced attorney faculty bring you up to speed on protecting confidentiality and guarding privacy in email.


 

 Limited Liability Companies

 

Category: LAW - Corporate

Explore the Advantageous Uses and Benefits of LLCs


 

 Linux - System Administration

 

Category: COMPUTERS / IT

Students will gain hands-on experience with kernel customization, package management, process and disk management, as well as user and group management.


 

 Linux System Administration

 

Category: COMPUTERS / IT - Linux / Unix OS

This hands on Linux administration course teaches students how to install, configure and maintain a Linux system in a networked environment.


 

 LLC Workshop: Choose, Draft and Maintain

 

Category: BUSINESS

Confidently advise clients throughout the entire process: from entity selection to formation and even business conversion.


 

 Making the Transition from Staff Member to Supervisor

 

Category: GENERAL MGMT - Supervisory Skills

Effectively and smoothly manage the change in your role and your responsibilities!


 

 Making the Transition to Management

 

Category: GENERAL MGMT - People Management

This basic management seminar provides you with easy-to-apply tools needed to make a successful transition into your new role.


 

 Management and Leadership Skills for Administrative Professionals

 

Category: ADMINISTRATIVE PROFESSIONALS

The Demands Admins Face Are Greater Than Ever. Are Your Skills Up to Date?


 

 Management Skills for Administrative Professionals

 

Category: ADMINISTRATIVE PROFESSIONALS - Advanced

Expand your managerial expertise for heightened professional growth and career development!


 

 Management Skills for New Managers

 

Category: GENERAL MGMT - People Management

Thousands of organizations depend upon this landmark seminar as the training ground for new managers.


 

 Management Skills for Secretaries, Support Staff & Administrative Assistants

 

Category: ADMINISTRATIVE PROFESSIONALS - Advanced

Learn to make decisions with confidence, and manage people, projects, and time effectively


 

 Managing a Business Process Project

 

Category: BUSINESS

Managing a Business Process Project


 

 Managing Business Risk

 

Category: COMPUTERS / IT

Students will learn how to differentiate between traditional and contemporary risk management, identify the factors influencing a risk management model, identify and assess the various types of risks, create and implement a strategic risk management plan.


 

 Managing Chaos: Dynamic Time Management, Recall, Reading and Stress Management Skills for Administrative Professionals

 

Category: GENERAL MGMT - Time/Stress Management

This seminar will show you how to deal efficiently with the overflow of information and still be able to produce effective results.


 

 Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure

 

Category: GENERAL MGMT - Decision-Making/Prioritization

Learn how to manage more effectively in a constantly changing environment


 

 Managing Difficult Conversations Training

 

Category: COMMUNICATIONS

Training in managing difficult conversations assists in avoiding conflicts, and losing valuable customers and potential business deals.


 

 Managing Employee Performance

 

Category: GENERAL MGMT - People Management

Inspiring someone to be their best is no easy task. Just how do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best?


 

 Managing Pressure and Maintaining Balance

 

Category: GENERAL MGMT - Interpersonal Skills

When things are extremely busy at work and you have your hands full with many tasks and dealing with difficult people, having skills you can draw on are essential for peace of mind and growth. This one-day course will help participants understand the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. They will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead.


 

 Managing Project Teams How To Create and Sustain High-Performing Project Teams A Two-Day Seminar

 

Category: Process mapping

Through instructional methods such as role-playing, teach-backs and other participant-centered exercises, you will gain a practical understanding of Project Management Institute's (PMI)


 

 Managing the Front Desk

 

Category: ADMINISTRATIVE PROFESSIONALS

Solutions to the everyday challenges of your highly visible role as receptionist.


 

 Managing the Front Desk - Securely and Effectively

 

Category: ADMINISTRATIVE PROFESSIONALS - Fundamentals

Master the many responsibilities of this demanding position


 

 Mapping and Measuring Processes How to Document, Streamline and Redesign ProcessesA Two-Day Seminar

 

Category: Process mapping

In Mapping & Measuring Processes, the process management journey continues with the nuts and bolts of continuous improvement: Techniques to capture, analyze and improve your business processes. This hands-on two day seminar covers the critical subset of tools you need to clarify process objectives, measure variation and identify opportunities for improvement.


 

 Mastering the Art of Critical Conversations

 

Category: COMMUNICATIONS

Attend this course and practice using real-life models to conduct difficult conversations on any topic. You’ll gain the skills and summon the courage to step up, speak openly and honestly, and get results that count.


 

 Maximizing Global Success: Designing and Managing Remote Operations

 

Category: GENERAL MGMT - Team Building/Manging Teams

Maximizing Global Success: Designing and Managing Remote Operations


 

 Medical Device Risk Management A to Z - Best Practices for Effectiveness and Efficiency

 

Category: Compliance-Regulation

The medical device risk management (ISO 14971) course will be given using an interactive workshop format taking attendees through all of the risk management activities required by ISO 14971.


 

 Meeting Management: The Art of Making Meetings Work

 

Category: GENERAL MGMT - Meeting Management

Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This one-day workshop will be concerned with small working meetings; with groups that have a job to do requiring the energy, commitment, and talents of those who participate.Members of such a group want to get some kind of result out of their time together: solving problems, brainstorming, or simply sharing information. At its best, such a group knows what it is about, and knows and utilizes the strengths of individual members.


 

 Memory Training Workshop

 

Category: SALES/CUSTOMER SERVICE

This seminar has been replaced with Target Learning Memory Workshop - http://www.findaseminar.com/event1.asp?eventID=11364


 

 Mergers and Acquisitions: Nuts and Bolts

 

Category: FINANCE/INVESTING - Mergers & Acquisitions

This fundamental course walks through the M&A process and procedures with integrated case studies for real world application.


 

 Microsoft Exchange Server

 

Category: COMPUTERS / IT - Systems Management

Invest just 2 days, and learn to install, troubleshoot, and manage all aspects of Exchange Server


 

 Microsoft SQL Server 2012 Administration

 

Category: COMPUTERS / IT - Database

This 5-day class consists of five days of hands-on training that focus on the fundamentals of administering the SQL Server 2012 database engine. Participants in this course will come away with the knowledge and experience required to administer SQL Server 2012.


 

 Microsoft SQL Server 2014 Administration

 

Category: COMPUTERS / IT - Database

This class consists of five days of hands-on training that focus on the fundamentals of administering the SQL Server 2014 database engine.


 

 Motivation Training: Motivating Your Workforce and Team

 

Category: GENERAL MGMT - People Management

It’s no secret that employees who feel they are valued and recognized for the work they do are more motivated, responsible, and productive. This one-day workshop will help supervisors and managers create a more dynamic, loyal, and energized workplace. It is designed specifically to help busy managers and supervisors understand what employees want, and to give them a starting point for creating champions.


 

 New Form 990 and Unrelated Business Income Tax for Nonprofits

 

Category: ACCOUNTING - Taxation

Join our experienced faculty as they walk you through important steps for completing Form 990 and answer your UBIT questions.


 

 New Hazard Communication & Global Harmonized System, and OSHA Record Keeping

 

Category: Compliance-Regulation

This seminar will explain the requirements of the new Hazard Communication Standard and compare the old requirements with the new requirements.


 

 Onboarding: The Essential Rules for a Successful Onboarding Program

 

Category: GENERAL MGMT - Team Building/Manging Teams

Did you know that most employees decide to leave a job within their first 18 months with an organization? When an employee does leave, it usually costs about three times their salary to replace them.You can greatly increase the likelihood that a new employee will stay with you by implementing a well-designed onboarding program that will guide the employee through their first months with the company.


 

 Organizational Analysis & Design

 

Category: HR MGMT - Organizational Development (OD)

Learn how to master the dynamics, processes, and challenges inherent in analyzing and designing (or redesigning) an organization for optimal performance


 

 Organizing Your Work: New Techniques for Administrative Professionals

 

Category: ADMINISTRATIVE PROFESSIONALS

Tackle the tougher job challenges of today’s workplace with new organizational skills.


 

 Orientation Handbook: Getting Employees Off to a Good Start

 

Category: GENERAL MGMT - Team Building/Manging Teams

An effective human resource professional knows that managing employee performance is more than responding to problems, conducting performance reviews, or hiring staff. Performance management begins with an orientation to the organization and the job, and continues on a daily basis as employees are trained and coached.A thoughtful new employee orientation program, coupled with an employee handbook (or website) that communicates workplace policies, can reduce turnover and those reductions save your organization money. Whether your company has two employees or a thousand employees, don’t leave employee retention to chance. Engage them from the moment they are hired; give them what they need to feel welcome, and let them impress you with what they bring to your company. This two-day workshop is just the start that you need!


 

 Partnering with Your Boss: Strategic Skills for Administrative Professionals

 

Category: ADMINISTRATIVE PROFESSIONALS - Advanced

Become a proactive partner with your boss!


 

 Partnerships From Start to Finish

 

Category: BUSINESS

Whether you've never looked into partnerships as an entity choice or you just need a good refresher, you won't want to miss this practical program. Register today


 

 People Skills for Technical Professionals, Supervisors and Managers

 

Category: GENERAL MGMT - Interpersonal Skills

2 days of highly interactive training to develop new understanding of the interpersonal challenges and to develop skills for improving effectiveness with others.


 

 Performance Management - Achieve your Business Goals

 

Category: GENERAL MGMT - Supervisory Skills

A strategic approach to ensuring the efficiency and effectiveness of an organization. Whether at the organizational, departmental or employee level, the goal of performance management is to make sure all business goals are being met in a satisfactorily manner.


 

 Performance Management: Managing Employee Performance

 

Category: GENERAL MGMT - People Management

Inspiring someone to be their best is no easy task. Just how do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best?


 

 Powerful Communication Techniques

 

Category: GENERAL MGMT

Discover how to choose and use the most appropriate words and tone for every business interaction.


 

 Powerful Conversations for Building Commitment

 

Category: GENERAL MGMT - People Management

Learn how to employ the tools, techniques, and technology of Powerful Conversations to maximize the results of your daily conversations as a leader


 

 Practical Excel: PowerPivot & Advanced Business Intelligence Tools for the Workplace

 

Category: COMPUTERS / SW - Office Software


 

 Practical Marketing Research

 

Category: MARKETING - Marketing Research

This seminar is designed for people who want to learn how to plan and implement marketing research studies from start to finish.


 

 Presentation Skills Workshop

 

Category: COMMUNICATIONS

In this 1-day seminar, you’ll learn to communicate effectively and persuasively and become comfortable with your own style.


 

 Preventing Business Contract Disputes

 

Category: LAW

In this seminar, experienced litigators will review these disputes and will explore how they could have been prevented through skilled drafting.


 

 Principles of Business Process Management

 

Category: BUSINESS

Principles of Business Process Management


 

 Problem Solving and Decision Making

 

Category: GENERAL MGMT - Problem Solving/Innovation

We make decisions and solve problems continually. We start making decisions before we even get out of bed (shall I get up now or not?). Sometimes, we will have made as many as 50 decisions by the time we leave for work. Despite all the natural decision making that goes on and the problem solving we do, some people are very uncomfortable with having to make decisions. You may know someone who has a hard time making decisions about what to eat, never mind the internal wrestling they go through in order to take on major decisions at work.Likewise, we’ve probably all looked at a solution to something and said, “I could have thought of that.” The key to finding creative solutions is not just creativity, although that will certainly help. The answer rests in our ability to identify options, research them, and then put things together in a way that works. Having a process to work through can take the anxiety out of problem solving and make decisions easier. That’s what this two-day workshop is all about.


 

 Process Improvement in the Public Sector: How to Deliver More Services with Less Budget A One-Day Seminar

 

Category: Process mapping

In the ongoing challenge for public sector agencies to deliver more services with less budget, process improvement remains a vital tool. However, many generic Six Sigma and process automation programs aren't able to clear the unique barriers to streamlining public sector processes. Process Improvement in the Public Sector provides a proven, simple approach you can use to:


 

 Professional Communication: What Message Are You Sending?

 

Category: COMMUNICATIONS

Eliminate embarrassing written, verbal, and nonverbal mistakes that destroy your reputation and damage your credibility


 

 PROGRESSIVE LEADERSHIP

 

Category: GENERAL MGMT - Leadership Skills

Progressive Leadership is an ongoing journey. Not only is the financial risk great but so is the risk of losing relevance in our rapidly changing and highly competitive environment. This course will give you tools to help you meet the challenges.


 

 Project Communications Management

 

Category: PROJECT MANAGEMENT

Project Communications Management


 

 Project Management for Administrative Professionals

 

Category: PROJECT MANAGEMENT

Confidently take on the added pressure and challenges associated with projects—and get the job done!


 

 Project Management for Human Resources

 

Category: Compliance-Regulation

HR Managers are asked to juggle a wide variety of assignments and add on special ones as needed. In many companies, the people, who formerly performed specialized tasks, are gone, along with their expertise.


 

 Project Management for IT and Business Analysts How To Manage Innovative Projects A Two-Day Seminar

 

Category: PROJECT MANAGEMENT

Good project management is an important part of general business management; for information technology projects, it is critical. IT projects typically are more complex and have greater impact on business processes. Timelines are tighter and user/business needs are more dynamic. Effective IT project management is essential to meet these challenges and make the most efficient use of scarce resources.


 

 Project Team Leadership: Building High Commitment Through Superior Communication

 

Category: PROJECT MANAGEMENT

Create more project successes through enhanced leadership, communication and negotiation skills.


 

 Public Speaking Training

 

Category: COMMUNICATIONS - Speaking/Presentation Skills

Provides beginners with the tools, techniques, and an understanding of the elements of public speaking


 

 Quality Assurance for the Business Analyst

 

Category: BUSINESS

Quality Assurance for the Business Analyst


 

 QuickBooks® Advanced Class

 

Category: ACCOUNTING - Software

Not simply an overview of the software, this workshop provides you with step-by-step instructions on performing advanced functions in QuickBooks.


 

 REACH and RoHS Compliance: Protecting Revenues with Advanced Compliance

 

Category: Compliance-Regulation

REACH and RoHS have been referred to as …one of the most complex regulations in the history of the EU. Do not miss this 2 day seminar to find out why


 

 Real Time Management

 

Category: GENERAL MGMT - Time/Stress Management

Time management training most often begins with setting goals. These goals are recorded and may be broken down into a project, an action plan, or a simple task list. Activities are then rated based on urgency and importance, priorities assigned, and deadlines set. This process results in a plan with a task list or calendar of activities. Routine and recurring tasks are often given less focus to free time to work on tasks that contribute to important goals.


 

 Recreational Marijuana Business Law

 

Category: LAW

Recent legislation and initiatives are paving the way for many new business opportunities in the cannabis industry - learn what it means for your business.


 

 Representing Small Business Clients

 

Category: LAW

This practical program will prepare you to counsel owners on an assortment of legal situations encountered during the life of a business.


 

 Respectful Relationships

 

Category: HR MGMT - Employee Problems/Special Employees

When people learn to be consistently respectful in their interactions with others, the problems of discriminatory behavior, harassment, hazing, inappropriate emotional outbursts disappear! Much more effective than traditional diversity or anti-sexual harassment training programs! Also appropriate for all organizations that want to improve teamwork, cooperation, collaboration, and customer service.


 

 Responding to Conflict: Strategies for Improved Communication

 

Category: GENERAL MGMT - Conflict/Change Management

Managing conflict is the key to career success in today’s changing workplace!


 

 Safety & Security Measures for Front-Desk Personnel

 

Category: SECURITY/SAFETY

Learn to recognize and handle security problems, stop trespassers and unauthorized visitors in their tracks, and keep trouble-makers out of the office and off the phone


 

 Seminar on Cash Management: A User's Perspective - The How's, Why's and Wherefores

 

Category: FINANCE/INVESTING - Cash Management

Cash is King! You've heard that I'm sure. But managing cash can be a pain in the butt. Establishing procedures, maintaining banking relationships, and getting good, reliable information are some of the key elements of good cash management.


 

 Seminar on Common Frauds: Creating and Improving Anti-Fraud Controls for Businesses

 

Category: BUSINESS

Fraud is an ongoing concern for all businesses. The ability to detect fraud is based on an understanding of how frauds occur. This course will also help participants develop skills in creating and improving anti-fraud controls for businesses.


 

 Seminar on Developing a Business Unit Strategy - Applying the process

 

Category: BUSINESS

In this workshop you will learn a fact based process for determining your business unit's competitive strategy for winning in the market place.


 

 Seminar on Effective Audit Report Writing: Improve the Quality of your Audit Reports through Advanced Techniques

 

Category: ACCOUNTING - Analysis

Improve the quality of your audit reports through techniques that address tone, clarity, conciseness, and accuracy


 

 Seminar on FDA Scrutiny of Promotion and Advertising Practices

 

Category: Compliance-Regulation


 

 Seminar on Leadership and Team Development for Managerial Success

 

Category: HR MGMT - Training Development

Managers who will be promoted are the ones who not only manage efficiently but also lead their teams effectively.


 

 Seminar on Master HIPAA Compliance in Six Steps

 

Category: HEALTH CARE

In this seminar Paul Hales will capture your attention with visual presentations, discussion and learning exercises and show how to find the right rule with the step-by-step procedures you need when you need them.


 

 Seminar on Moving from Controller to Chief Finance Officer

 

Category: EDUCATION/TRAINING

We will discuss the character, style and techniques used by leading edge CFOs to establish themselves as key members of the top management team. Learn what it takes to successfully navigate the highest position in finance.


 

 Seminar on What to Expect in a Federal HIPAA Audit & How to Avoid Audit

 

Category: HEALTH CARE

This lesson will be addressing how practice/business managers (or compliance offers) need to get their HIPAA house in order before the imminent audits occur. It will also address major changes under the Omnibus Rule and any other applicable updates for 2017.


 

 Seven Steps to Improved Work Flows

 

Category: GENERAL MGMT - Time/Stress Management

Seven Steps to Improved Work Flows


 

 SharePoint 2010 Customization and Administration

 

Category: COMPUTERS / IT

This 5-day hands on course teaches students how to develop and deploy SharePoint 2010 sites and also teaches students how to implement security, connect to databases, and administer and monitor SharePoint sites.


 

 SharePoint 2013 Customization and Administration

 

Category: COMPUTERS / IT

This hands-on course teaches students how to deploy, configure, manage and customize the SharePoint 2013 environment. The course begins with a thorough overview of


 

 Social Media Marketing 2-Day Workshop

 

Category: MARKETING-Social Media

The ultimate guide to creating, executing, and measuring a successful social media marketing plan


 

 Speed Writing for Business Meetings and Beyond

 

Category: GENERAL MGMT

Speed Writing for Business Meetings and Beyond


 

 SQL Server 2012 Business Intelligence Application Development (SSRS, SSIS, SSAS)

 

Category: COMPUTERS / IT - Database

This hands-on course introduces the SQL Server 2012 Business Intelligence Suite, including Reporting Services (SSRS), Integration Services (SSIS) and Analysis Services (SSAS). Students start by installing and configuring SQL Server 2012 servers that support SSRS, SSIS and SSAS.


 

 SQL Server 2012 Business Intelligence: Integration Services and Analysis Services

 

Category: COMPUTERS / IT - Database

This hands-on course focuses on the Integration Services (SSIS) and Analysis Services (SSAS) business intelligence tools that are bundled with SQL Server 2012. Students will install and configure SQL Server 2012 servers that are enabled for SSIS and SSAS, which are then used for comprehensive hands on exercises demonstrating key features of SSIS/SSAS.


 

 Stepping Up to Leadership: A Course for Administrative Professionals Onsite Training

 

Category: ADMINISTRATIVE PROFESSIONALS - Advanced

You are asked to take on the challenge of leadership. This seminar focuses on leadership for administrative professionals who want the right skills for success!


 

 Strategic Business Planning Training

 

Category: EXECUTIVE EDUCATION - Strategic Business Management


 

 Strategic Communications for Competitive Small and New Businesses

 

Category: MARKETING

A concise, intensive survey of communications practices that impact profitability for small and emerging businesses. This seminar shows demonstrates the latest tools, techniques and skills needed to win new business and position effectively against stiff competition.


 

 Strategic HR Business Partner Certification Program

 

Category: HR MGMT

With The Strategic HR Business Partner Certification Program, we'll help you deepen your understanding of the business you are in, and strengthen your HR and consulting skills to establish your new brand and suceed in this new and complex, yet tremendously rewarding position.


 

 Strategic Project Management How To Select High-Impact Projects and Deliver Mission-Critical Results A Two-Day Seminar

 

Category: PROJECT MANAGEMENT

A successful project happens because of four distinct components. First, it was the right project. Second, the organization broadly supported it. Third, the project was well-defined and planned. Finally, it was executed well. The initial selection process determines whether the proposed project deliverable aligns with the organization's vision, profitability and competitiveness. The project execution process reflects the organization wide project management competency…how well it executes all projects in a repeatable, predictable, and sustainable manner. To do this requires the mastery of a full range of project management skills.


 

 Strategic Thinking

 

Category: GENERAL MGMT

This seminar will help you learn how to strengthen your strategic thinking skills and encourage it in others.


 

 Strategies for Developing Effective Presentation Skills

 

Category: COMMUNICATIONS - Speaking/Presentation Skills

In this three-day seminar, you’ll develop your presentation skills and learn how to present your ideas with conviction, control and poise—and without fear.


 

 Strengthening Effectiveness Across Organizational Boundaries

 

Category: GENERAL MGMT - Team Building/Manging Teams

Strengthening Effectiveness Across Organizational Boundaries


 

 Strengthening Your People Skills in the Workplace

 

Category: GENERAL MGMT - Interpersonal Skills

Gain essential skills for understanding, relating to, and working better with all types of people … even the most difficult!


 

 Strictly Business: The Dale Carnegie Immersion Seminar

 

Category: GENERAL MGMT - Leadership Skills

Gain the benefits of the Dale Carnegie Course to enhance your business operations. In this program, you will focus on building stronger teams, communicating for clarity and becoming more effective in your career.


 

 Succeeding as an Administrative Professional

 

Category: ADMINISTRATIVE PROFESSIONALS - Fundamentals

Learn to manage people, problems and priorities and become The Exceptional Assistant®


 

 Supervising Essentials (presented in partnership with H.Harvell Consultants)

 

Category: GENERAL MGMT - Supervisory Skills

Supervising others can be a tough job. Are you 100% ready to handle the unique challenges? This course will provide you with the knowledge, skills and practices you need to be a successful.


 

 Supervising Others

 

Category: GENERAL MGMT - Supervisory Skills

Supervising others can be a tough job between managing time and projects, delegating, solving problems, helping others, performance management, setting goals, providing feedback, resolving conflict, administering discipline, etc. Are you 100% ready to handle the unique challenges? Learn the tools you need to be successful.


 

 Systems Thinking

 

Category: GENERAL MGMT - Problem Solving/Innovation

Learn how to use the discipline of systems thinking to resolve complex, systematic business dilemmas in a practical manner


 

 Target Listening: Listen to Learn

 

Category: COMMUNICATIONS - Listening Skills

A program to show participants how to listen more efficiently and effectively during meetings, classes, and conversations. This program is also available online.


 

 Target Reading: A Better Way

 

Category: PERSONAL DEVELOPMENT

A reading program that will help you read any type of memo, letter, report, and e-mail more efficiently and effectively.


 

 Target Writing: Getting Results

 

Category: COMMUNICATIONS - Writing Skills

This business writing program will show participants how to efficiently and effectively communicate their message to ensure their readers take the required (or requested) action. This program is also available online.


 

 Team Communication Course

 

Category: GENERAL MGMT


 

 Telecommunications RFP's - The In's and The Outs & Telecommunications Hot Topics

 

Category: PURCHASING/PROCUREMENT/CONTRACTS

Benefits of Attendance•Understand the opportunities and challenges of telecommunications—today and with next generation platforms •Become aware of the current telecommunications landscape•Learn how changes, mega mergers, as well as evolving technology can affect your ability to negotiate for data and voice services•Reinforce the absolute requirement for due diligence and planning of telecommunications spend through proven and repeatable processes


 

 The 7 Habits of Highly Effective People® for Managers 2-Day Workshop

 

Category: PERSONAL DEVELOPMENT

Cultivate effectiveness…lead with excellence and transform your team for breakthrough results.


 

 The 7 Habits of Highly Effective People® Signature Program 4.0

 

Category: PERSONAL DEVELOPMENT

Live the seven habits of highly effective people to create dramatic change in your life and improve your personal effectiveness.


 

 The ABC's of Supervising Others

 

Category: GENERAL MGMT - Supervisory Skills

This workshop is for people who are new supervisors or who are interested in a supervisory position, as well as those who are team leads or part-time supervisors without a great deal of authority.This two-day course is designed to help participants overcome many of the supervisory problems that they will encounter as a workplace leader. Dealing with the problems that a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement.


 

 The Administrative Assistants Conference

 

Category: ADMINISTRATIVE PROFESSIONALS - Fundamentals

Become an indispensable star assistant!


 

 The All-New One-Day Administrative Assistants Conference

 

Category: ADMINISTRATIVE PROFESSIONALS

You work hard every day. You deserve this amazing opportunity to learn, grow, and share with other great professionals just like you!


 

 The Art of Communicating with Tact and Skill (2-Day)

 

Category: COMMUNICATIONS - Speaking/Presentation Skills

How to become more polished and persuasive in expressing your opinions, thoughts, and ideas


 

 The Business Analyst’s Crash Course

 

Category: BUSINESS

The Business Analyst’s Crash Course


 

 The Business Continuity Essentials Seminar

 

Category: COMPUTERS / IT - Management

The 21st century global challenges to financial markets are unprecedented and demand robust asset protection and business resilience. Our step-by-step guidance is clear and supportive as we explain exactly what goes into a business recovery plan.


 

 The Busy Attorney's Toolkit to Mobile Success

 

Category: LAW

Lower your office expenses, increase your productivity, and make clients happy with these best-kept secrets for your smartphone, tablet and/or PC that every attorney can use, no matter what his or her technology skill level is.


 

 The Conference for Administrative Assistants

 

Category: ADMINISTRATIVE PROFESSIONALS - Fundamentals

Hundreds of practical ideas, solutions, and strategies for reaching your peak success level.


 

 The Effective Facilitator: Maximizing Involvement and Results

 

Category: GENERAL MGMT - Meeting Management

Bring out the best in individual and team performance!


 

 The Effective Supervisor/Manager

 

Category: GENERAL MGMT - Supervisory Skills

This training program is designed to provide new supervisors and managers with the basic tools to help them be successful and to provide more experienced supervisors the opportunity to add to and sharpen their skills for improved effectiveness.


 

 The Extraordinary Administrative Professional

 

Category: ADMINISTRATIVE PROFESSIONALS

Gain essential skills that will help you handle the people, projects, priorities, and challenges you face every day … with less stress and a LOT more success!


 

 The Indispensable Assistant

 

Category: ADMINISTRATIVE PROFESSIONALS - Fundamentals

Achieve the results you want and win the respect you deserve


 

 The Legalities of Doing Business in China

 

Category: BUSINESS - International Business

Attend this seminar to explore the critical laws and issues involved in doing business in China, and uncover best practices for negotiating and writing international partnership agreements and supply management contracts.


 

 The Linkage Communication Clinic

 

Category: GENERAL MGMT

The Communication Clinic is designed to help individuals improve their communication strategies, maximize the impact of every interaction, and achieve better business results.


 

 The Outstanding Receptionist (afternoon)

 

Category: ADMINISTRATIVE PROFESSIONALS

Learn ways to perfect your telephone skills, provide exceptional customer service and present a positive first impression


 

 The Outstanding Receptionist (morning)

 

Category: ADMINISTRATIVE PROFESSIONALS

Learn ways to perfect your telephone skills, provide exceptional customer service and present a positive first impression


 

 The Professional Supervisor

 

Category: GENERAL MGMT - Leadership Skills

With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This three-day workshop can help you overcome many of the problems a new supervisor may encounter, and to set the groundwork for a successful change in your working life!


 

 The Secret to Getting Through to Anyone

 

Category: GENERAL MGMT

This hands-on course will help you get your emotions under control when necessary, discover ways to become more interested in other people so conversations aren’t competitions, and get past preconceived notions that block true progress in relationships.


 

 The Secrets of Clear Communication

 

Category: COMMUNICATIONS

The Secrets of Clear Communication


 

 The Use Case Workshop

 

Category: BUSINESS

The Use Case Workshop


 

 The Voice of Leadership: How Leaders Inspire, Influence and Achieve Results

 

Category: GENERAL MGMT - Power/Persuasion Influence

The difference between mere management and leadership is communication—Winston Churchill


 

 Time and Project Management for Administrative Professionals

 

Category: ADMINISTRATIVE PROFESSIONALS

If you ever feel like you just can't get it all done ... discover how much easier your life can be when you practice these strategies


 

 Tough topics: Talking to Employees about Personal Hygiene

 

Category: HR MGMT - Employee Problems/Special Employees

As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who miss deadlines, and staff members who can’t get along. But conversations about an employee’s personal appearance are a whole different ball game. It’s something that we often avoid talking about, or worse, make light of.This one-day workshop has two major themes. First, we’ll give you a framework for having those tough conversations. We’ll also give you some guidelines for customizing that framework for your organization. Then, we’ll look at some common tough conversations that come up, including body odor, flatulence, poor clothing and hair decisions, and bad breath. At the end of the workshop participants will have a chance to role play a tough situation. You’ll walk away well prepared for any kind of challenging conversation.


 

 Trust Administration: Preventing and Litigating Fiduciary Liability

 

Category: LAW

Get both the proverbial “ounce of prevention” and the “pound of cure” in one day of incisive study. This course uses a perfect blend of legal and financial expertise to provide a balanced guide to trust administration and fiduciary liability litigation.


 

 Violence In The Workplace

 

Category: HR MGMT - Employee Problems/Special Employees

This training session will focus on workplace violence and your role in helping to prevent and defuse violent situations.


 

 WCF Programming for Experienced C-Sharp Programmers

 

Category: COMPUTERS / IT - Programming/Software

This course provides students with hands on experience using Visual Studio to create service-oriented applications using Windows Communication Foundation (WCF) and C#.


 

 WCF Programming for Experienced VB.NET Programmers

 

Category: COMPUTERS / IT - Programming/Software

This course provides students with hands on experience using Visual Studio to create service-oriented applications using Windows Communication Foundation (WCF) and VB.NET.


 

 WCF Programming Using C-Sharp

 

Category: COMPUTERS / IT - Programming/Software

This course provides students with hands on experience using Visual Studio to create service-oriented applications using Windows Communication Foundation (WCF) and C#.


 

 WCF Programming Using VB.NET

 

Category: COMPUTERS / IT - Programming/Software

This course provides students with hands on experience using Visual Studio to create service-oriented applications using Windows Communication Foundation (WCF) and VB.NET.


 

 WebSphere Application Server v5.x Administration

 

Category: COMPUTERS / IT - Network Administration

This seminar will focus on the administration of a WebSphere v5.x Application Server implementation.


 

 Whoever Tells the Best Story Wins

 

Category: ORGANIZATIONAL DEVELOPMENT

Engage and convince others to be passionate about your ideas. Expand your influence, build your credibility and communicate with passion by mastering the techniques of strategic storytelling.


 

 Windows 2008 System Administration

 

Category: COMPUTERS / IT

This course provides hands on experience installing and configuring Windows Server 2008. Students will perform full and core CD-based standard installation, deploy an image, configure and tune the server and assign roles and services.


 

 Windows 2012 System Administration

 

Category: COMPUTERS / IT - Database

This course provides hands on experience installing and configuring Windows Server 2012. Comprehensive labs and exercises give the students real experience deploying, managing and troubleshooting the Windows 2012 infrastructure.


 

 Women Communicating with Diplomacy, Tact and Credibility

 

Category: WOMEN

Be an effective and professional communicator under any circumstances


 

 Workflow Modeling and State Machines

 

Category: PROJECT MANAGEMENT

Workflow Modeling and State Machines


 

 Workplace Harassment: What It Is and What To Do About It

 

Category: HR MGMT - EEO/Employee Rights/Culture Awareness

In 2012 alone, the US Equal Employment Opportunity Commission ordered that $365,400,000 (that’s 365.4 million dollars!) be paid out for discrimination and harassment charges. No wonder companies are working to be more proactive in preventing harassment.But how do you prevent harassment from occurring? What sorts of policies should be in place? What should managers do to protect their employees? And if a complaint is filed, what will we do? All of these questions (and more!) will be answered in this two-day workshop.


 

 Workplace Violence: How to Manage Anger and Violence in the Workplace

 

Category: GENERAL MGMT

Violence of any sort has many roots. Sometimes there are warning signs of workplace violence, but this is not always the case. It is up to us to learn whatever we can to prevent, identify, and mitigate any threats, and this comprehensive workshop includes everything a workplace leader needs to get started.


 

 World Class Cyber Incident Response Plans: Strong Responses to Attacks

 

Category: Compliance-Regulation

This course is intended for a varied audience as we explore the people, processes, and payment integrity aspects of responding to today’s cyber-threats.


 
 

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