Start Time
All classroom events will begin at 8:30 AM local time, unless stated otherwise. Times for online events vary, depending on the course. Please consult the course listing page on this web site or your confirmation notice and note the date(s) and time(s) (all times are in shown in Eastern Time Zone - New York time)
Cancellation Policy For Classroom Training
Should registered participants be unable to attend sessions for which they have been previously registered, event cancellations are subject to the following:
- Cancellations received in writing (via email to cancellations@peice.com) 14 or more days prior to the course date - no cancellation fee
- Cancellations received in writing (via email to cancellations@peice.com) 13 or fewer days prior to the course date - 25% cancellation fee payable
Should registrants fail to attend sessions for which they have been registered, the full course fees are payable. For registrants failing to attend, a 25% fee will allow re-registration to the next available session (or any other course offered by the Petroleum Institute for Continuing Education).
All cancellations must be received in writing via email (to cancellations@peice.com) - all cancellation requests will be confirmed via email response.
Invoices for all events are due on or before the start date for the event. The Petroleum Institute for Continuing Education reserves the right to refuse admission to participants for which payment has not been received in full.
Cancellation Policy For Online Courses and Seminars
Should registered participants be unable to attend sessions for which they have been previously registered, event cancellations are subject to the following:
- Cancellations received in writing (via email to cancellations@peice.com) 7 or more calendar days prior to the session - full refund
- Cancellations received in writing (via email to cancellations@peice.com) 6 or less calendar days prior to the session - 25% cancellation fee payable
Refunds will not be issues to registrants failing to attend online sessions for which they have been registered. For registrants failing to attend online sessions, an additional 25% fee will allow re-registration for the next available online session (or any other session of equal value offered by the Petroleum Institute for Continuing Education).
All cancellations must be received in writing via email (to cancellations@peice.com) - all cancellation requests will be confirmed via email response.
Invoices for all events are due on or before the start date for the event. The Petroleum Institute for Continuing Education reserves the right to refuse admission to participants for which payment has not been received in full.
Events Re-scheduled by PEICE
For infrequent occurrences when a course must be re-scheduled by the Petroleum Institute for Continuing Education, fees payable to change "travel dates" for non-refundable tickets (up to a maximum of $100US) will be reimbursed to participants who choose to re-register for future sessions. Registrants will be refunded in the same manner for which the event was paid. A receipt for payment of the "travel date change" fees will be required from participants. The Petroleum Institute for Continuing Education does not accept any further liability for travel and accommodation expenses which may be incurred as a result of a course cancellation.
In-House Courses
Fees for in-house courses are available upon request on the course page. Once dates for in-house courses have been approved, an invoice for a non-refundable deposit equal to 50% of anticipated fees, along with all other agreed-upon terms, will be submitted to the client, via email, by the Petroleum Institute for Continuing Education. Commencing on the invoice date, the course dates will be "temporarily on hold" on the instructor's calendar for a maximum of 30 days. Course dates are automatically confirmed if payment is received within 30 days. Should payment remain outstanding after 30 days, the dates will be automatically released from the instructor's calendar. Payment received later than 30 days from invoice date does not guarantee instructor availability. Should the instructor be unavailable after the 30 day period has elapsed, payment will be returned to the client or the event will be re-scheduled to a mutually agreeable date. A final invoice will be issued upon completion of the event.
Cancellations For Luncheons (Calgary)
Should registered participants be unable to attend monthly luncheons for which they have been previously registered, event cancellations are subject to the following:
- Cancellations received in writing (via email to cancellations@peice.com) 48 or more hours prior to the luncheon - no cancellation fee
- Cancellations received in writing (via email to cancellations@peice.com) 48 or fewer hours prior to the luncheon - full fee payable - substitutions permitted
Should registrants fail to attend luncheons for which they have been registered, the full fees are payable.
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