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Who should attend Creative Problem Solving
Supervisors, Managers, Team Leaders, Employees, Existing & Future Leaders, Organizations
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Creative Problem Solving  

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Seminar Summary:

Problem solving is considered the most complex of all intellectual functions. Using a variety of thinking styles, methodologies and creative processes is critical to effectively solving problems in the workplace and in our personal life. Learn to apply numerous critical thinking techniques to you real-work business and personal challenges.  (see full course description)

 
 
 

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Training Course Syllabus:


Creative Problem Solving Seminar

In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.

This Creative Problem Solving Course will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day.

How You Will Benefit:

• Understand problems and the creative problem solving process
• Identify types of information to gather and key questions to ask in problem solving
• Identify the importance of defining a problem correctly
• Identify and use four different problem definition tools
• Write concrete problem statements
• Use basic brainstorming tools to generate ideas for solutions
• Use idea generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method
• Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
• Perform a final analysis to select a solution
• Understand the roles that fact and intuition play in selecting a solution
• Understand the need to refine the shortlist and redefine it
• Understand how to identify the tasks and resources necessary to implement solutions
• Evaluate and adapt solutions to reality
• Follow up with solution implementation to celebrate successes and identify improvements

What You Will Cover:

The Problem Solving Method
• What is a Problem?
• What is Creative Problem Solving?
• What are the Steps in the Creative Solving Process

Information Gathering
• Understanding Types of Information
• Identifying Key Questions
• Methods of Gathering Information

Problem Definition
• Defining the Problem
• Determining Where the Problem Originated
• Defining the Present State and the Desired State
• Stating and Restating the Problem
• Writing the Problem Statement

Preparing for Brainstorming
• Identifying Mental Blocks
• Removing Mental Blocks
• Stimulating Creativity

Generating Solutions, Part One
• Brainstorming Basics
• Brainstorming and Mind Mapping
• Duncker Diagrams

Generating Solutions, Part Two
• The Morphological Matrix
• The Six Thinking Hats
• The Blink Method

Analyzing Solutions
• Developing Criteria
• Analyzing Wants and Needs
• Using Cost/Benefit Analysis

Selecting a Solution
• Doing a Final Analysis
• Paired Comparison Analysis
• Analyzing Potential Problems

Module Ten: Planning Your Next Steps
• Identifying Tasks
• Identifying Resources
• Implementing, Evaluating and Adopting

Module Eleven: Recording Lessons Learned
• Planning Follow-up
• Celebrating Successes
• Identifying Resources

Registration Fee:
$197 (regularly $395)

Save another 20% - register for 4 or more courses
Group rate - every 4th person attends this training free

Tuition Covers:
• Comprehensive Participant Workbook
• Quick Reference Material
• Certificate of Completion

Seminar Class Time:
Seminar Registration: 9:00 a.m.
Seminar Workshop: 9:30 a.m. – 4:00 p.m.

Certificate:

Participants completing course will be awarded a Certificate of Completion.

Seminar Summary:

Problem solving is considered the most complex of all intellectual functions. Using a variety of thinking styles, methodologies and creative processes is critical to effectively solving problems in the workplace and in our personal life. Learn to apply numerous critical thinking techniques to you real-work business and personal challenges.  (see full course description)

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