Assertiveness Skills for Receptionists
1-Hour CareerTrack Webinar
As a receptionist, you are the face of the
company. You are the first person people talk to on the phone and see in the
office. The last thing you need in your position is to feel powerless, invisible
and frustrated with not being taken seriously.
By learning to become more assertive, you can overcome the challenges you
face in your role and take advantage of new skills to make you more effective in
In this one-hour webinar, you'll learn:
- How to recognize behavior and tailor your responses
- Ways to project a more credible, self-assured image
- How to handle conflicts and confrontations with dignity and control
- Techniques to express your opinion with authority and tact
- Assertiveness techniques to practice and put into action
- And much more!
Who will benefit?
This webinar will benefit receptionists, secretaries, office managers and anyone
who wants to learn assertiveness techniques.
Do not get taken advantage of anymore. Learn the skills you need to be
able to say, "I’m a professional." Assertiveness is not a personality trait, it
is a learned skill. Sign up today to ensure you are taken seriously and can
handle any situation thrown your way.
WEBINAR Start Time: 1-Hour CareerTrack Webinar
2 pm Eastern
1 pm Central
12 pm Mountain
11 am Pacific
10 am Alaskan
9 am Hawaiian
with Digital Download- US $149
- US $99
Webinar Digital Download
Only - US $99
Immediately following the Webinar, the phone line
will be opened up to conference participants who wish to submit questions to our
speaker, time permitting.