Improving Accountability in the Workplace -
Management / Human Resources Training Seminar
No more blame games, "it's not my job"
attitudes or finger-pointing. Managers will learn how to empower employees to
Help your employees experience the satisfaction of taking ownership, not just of
their jobs, but of the organization as a whole. Establish a culture of
accountability in which all employees, from the CEO to entry-level employees,
accept responsibility for their own success and for their role in the success of
the entire organization.
You've experienced the frustration and irritation of dealing with emotionally
detached employees who are not invested in the organization's bottom line. These
staffers show up at the last possible minute, do the bare minimum, and head home
the second the clock hits quitting time. Next thing you know, the employees you
wish you could clone - the core group that works hard and takes full
responsibility for every decision - gets infected with the "negativity virus"
and morale plummets.
Stop the negativity before it brings down productivity and morale!
This seminar will help you learn to flex your managerial skills to get everyone
to pull together and work side by side to achieve the organization's goals in
the most efficient, productive way possible. And the best part: the company
benefits because overall productivity and morale increases. Also, an accountable
workforce basically manages itself! Imagine being freed up to focus on something
other than day-to-day drudgery and disciplinary issues. Employees benefit
because they are empowered and held accountable for their own success and that
of the company as well. They will look forward to more challenges and increasing
Employee Accountability: Good for the Company;
Good for You; Good for Employees
In this seminar, you will learn:
- The power of creating an accountable workforce: improve job satisfaction, boost morale, decrease turnover and increase productivity
- Identify what accountability means to your team, your department and your organization
- Establish a culture of accountability to enhance self-direction and engagement
- Be the change: Model accountability-accepting behavior and communication skills
- Break down barriers to a more purposeful and responsible workforce
- Communicate openly and honestly to build an atmosphere of trust and respect
- Let employees know exactly what is expected of them so they are more comfortable taking ownership
- And so much more!
Who should attend?
- Supervisors and managers ready for a new era of accountability in their office
- Small and large business owners who rely on employees to help run their business
- Aspiring and soon-to-be promoted supervisors who realize that employee
accountability can bring real change to the office
- Non-profits and organizations that have big jobs but a small staff
How to Improve Employee Accountability Training
An Organization of Accountability
•The differences between responsibility and accountability, and why they
•How accountability motivates us to do our best and leads us to greater
satisfaction within our jobs and therefore, our lives.
•Tips for modeling this new culture that embraces accountability.
•How to create a sense of "we're all in this together." Techniques for aligning
employee performance goals with the organizational mission and vision.
•Identify high-performance behavior: what it looks like, what it entails and how
you want employees to emulate it.
•How to set accomplishable goals to encourage employee ownership.
•Tips for conveying clear and specific results and expectations.
•A constructive, blame-free method for holding people accountable.
Communicating in a Culture of Accountability
•Strategies for establishing a culture built on trust, mutual respect and
•Why a collaborative leadership approach is the best path to accountability.
•The benefits of cross-training among departments and divisions: unearth hidden
talents, eliminate redundancies and improve relationships.
•How social media can enhance communication among all employees and instill a
sense of organizational relevance.
•How to help employees construct self-empowerment statements that focus on what
they can do rather than what they can't.
Obstacles to Accountability
•Identify existing issues that are barriers to
•How to handle employees with unacceptable behavior, including finger-pointing,
not taking responsibility for their mistakes and lacking in professional
•Drop the guilt and quit worrying about other's feelings for holding them
•Tips for identifying and eliminating words and phrases that undermine
•Strategies for creating a cultural shift from "taking the blame" to "being
•Identify and plan for accountability issues before they wreak havoc.
•How to hold virtual/global/distributed workforces accountable.
•Develop strategies to keep employees on track.
•Document and share progress with employees to gain their commitment to
•Coach for engagement and ownership.
•Be honest in your own communication and behaviors.
•Remember, success breeds success: recognize and reward accountability.
•Why you must reward performance that goes beyond stated expectations.
•Techniques for evaluating employee satisfaction to avoid turnover.
•How involving employees in the hiring process saves you time, increases their
commitment AND helps you hire the right people.
This event is eligible for the following
continuing education credits:
CEU: 0.6 credits
CPE: 6 credits
PDU: 6 credits
Seminar Check-In: 8:30 AM Seminar Class 9:00 AM to 4:00 PM