Building Performance and Productivity Through
Employee Engagement - Management / Leadership Training Seminar
Program Description:
Low Employee Engagement Is Reaching Epidemic Levels. And the Costs Are Adding
Up.
Study after study shows that poor employee engagement is the leading cause of
subpar results in today’s workplaces. In financial terms, the hit to the bottom
line can be significant!
So what’s the dissatisfaction about? Unengaged employees report they ...
• Don’t trust that their managers will “walk
their talk”
• Don’t get to use their strongest skills on the job
• Don’t get a voice in how to do things or in setting goals
• Don’t understand how they fit into the larger mission of the organization
• Feel that their contributions are going unnoticed
• Doubt that career advancement is available to them with their current employer
When Employees Don’t Feel Like They Matter, They Check Out. You CAN’T Allow
This to Happen!
As a manager, you must find and tap into the strengths of every individual on
your team. You must help your people feel included, respected, and excited to be
a part of something larger than themselves. You must create an
engagement-focused culture that brings purpose and meaning to the day-to-day
activities that your employees are engaged in. They want to feel assured that
they’re working in a great organization, for a great manager, with the promise
of an even brighter future ahead. It’s a big job, but it can be done!
Managers: YOU Can Make All the Difference — This Training Shows You How!
When you attend Building Performance & Productivity Through Employee Engagement,
you’ll master the secrets of building incredible employee engagement. It’s a
unique opportunity to ramp up the skills that’ll make a dramatic impact in every
way, including: lower turnover, higher quality and productivity, a stronger
organizational bottom line, and more career success for you, just to mention a
few of the many benefits!
Attending this training is THE most important step you can take to assure you
combat the low engagement epidemic that’s spreading like wildfire through
today’s workplaces.
Building Performance and Productivity Through Employee Engagement Agenda:
The Case for Improving Employee Engagement
• The link between employee engagement and
employee retention, customer service success, productivity, financial
performance, and more
• Lessons from the real world — winning with high engagement
• Why employee engagement must be a top priority for managers
Understanding Employee Engagement
• Why should employees care? Top reasons
employees engage or disengage
• Assessing levels of employee engagement — what to look for
• The key differences between highly engaged, engaged, not engaged, and
disengaged employees (and why disengaged employees are so dangerous to your
organization!)
• Who is most likely to become disengaged?
The Manager’s Role in Employee Engagement
• The manager’s role in setting the stage for
employee engagement
• Creating a compelling vision and communicating it in an inspiring manner
• One size does not fit all: how to meet the unique talents of individual
employees
• Untapped potential — why to look for it, where to look for it, and how to tap
into it
• Why strong Emotional Intelligence skills give you an edge up on building
employee engagement
• What managers can do to foster employee pride in their work and their
contributions
• The correlation between employee engagement and management credibility
• The manager as a role model of enthusiasm and commitment
Communication, Relationship-Building, and Team Dynamics
• The roles of trust and respect in employee
engagement
• Listen ... listen ... and listen some more! Your employees want to be heard!
• How to move employees from mere compliance to true commitment
• How the employee-manager relationship impacts engagement
• Team-building tips that help managers build engagement
• The right way to give constructive feedback ... and why you must give it often
Inclusion, Involvement, and Collaboration
• Getting your team involved in setting high
expectations and performance standards
• Giving employees a voice in decisions, goals, and more
• Beyond delegation: how to trust that you can give your employees more autonomy
and control
• Why you want employees to accept responsibility and take initiative ... and
how to get them to do it
• Why meaningful work makes a difference
• Creating a climate that supports engagement
Hot Spots and Red Flags
• The most at-risk areas where people are most
likely to “check out”
• Is it the job or the boss that’s causing engagement to suffer? How to tell
• The importance of getting new hires engaged quickly
• Job stressors that could lead to employees throwing in the towel
• How disengaged employees negatively impact other employees
• What to do when the overall organizational culture is contributing to waning
engagement
Keeping Engagement High
• Recognition programs that are meaningful to
employees
• The critical role of ongoing talent development
• Creating a strategy for ongoing engagement improvement
Credits:
Our training seminars offer Continuing Education
Credits (based on contact hours) upon completion. Credits are issued by
Rockhurst University Continuing Education Center, Inc. according to the
guidelines set forth by IACET. Please note that Continuing Education Credit
approval is at the discretion of your licensing board; not all seminar topics
are approved by all boards. Contact your licensing board or agency for specific
information relating to your profession
Training Seminar
Time:
Seminar Check-In 8:30 AM
Seminar Class 9:00 AM - 4:00 PM
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