CRM: An Introduction to Customer Relationship Management Seminar training classes conferences & workshops presented by Mainstream Corporate Training register for training on FindaSeminar.com

Home

Add your seminars

Training Calendar Creator Seminar Venues Training Provider Directory
 

New Seminar Search:  

 

Helpful links

find similar training...
Search by state...
Customer Support


Do you need help finding the right class, date, or location or other assistance?

Request information about upcoming training seminars workshops and conferences in   and other cities listed on FindaSeminar.com Submit a support request and receive a prompt reply.

We guarantee this Mainstream Corporate Training training seminar

We are an authorized partner of Mainstream Corporate Training

 

Price protection. The price to attend CRM: An Introduction to Customer Relationship Management is set by the training providerThere is no added charge for our services.

We honor most training provider coupons
*.   Call  a representative to see if your discount coupon applies.


Privacy. Your personal information won't be shared with anyone but the training provider Mainstream Corporate Training.


Security. When you register for this seminar on FindaSeminar.com your personal data and payment information is safely collected and processed using secure SSL encryption technology.

Flexibility. FindaSeminar.com offers you three ways to register for CRM: An Introduction to Customer Relationship Management seminar by Mainstream Corporate Training.
Register online, by phone (800) 349-1935,or fax (800) 712-5569
Who should attend CRM: An Introduction to Customer Relationship Management
Reviews
Write and read Mainstream Corporate Training reviews and reviews about the training seminar CRM: An Introduction to Customer Relationship Management on the Seminar News Network and the Training News Network.
 

Frequently asked questions and registration options for the training seminar CRM: An Introduction to Customer Relationship Management

 
Find Training Near You
Use our clickable map to find training near you
Use Our Clickmap
 
hotel seminars meeting space directory
hotel meeting space training facilities restaurant and lodging

 
 
 

request on site training details for the CRM: An Introduction to Customer Relationship Management seminarRequest on site training

CRM: An Introduction to Customer Relationship Management  

 Email information about this seminar CRM: An Introduction to Customer Relationship Management by Mainstream Corporate Training to yourself your manager or associatesEmail this event... View and register for other training seminars like CRM: An Introduction to Customer Relationship Management by Mainstream Corporate Training on FindaSeminar.com See similar training.. Find and register for other training seminars by Mainstream Corporate Training on FindaSeminar.com Other seminars from Mainstream Corporate Training

By:

Mainstream Corporate Training   

For:

Cost:   

see Registration info for seminar cost, group discount etc.

Seminar Summary:

This one-day course will help you introduce the different facets of Customer Relationship Management (CRM) to participants. It will also help you teach them how to identify who their customers really are, analyze the key components of CRM, and understand how it integrates within an organization. (see full course description)

 
 
 

 Seminar / Training class dates & locations

 
Facility Name: 
Address:





Registration Information:

Event cost:  $
USD

class times, cancellation policy, and other information
 
 
 From 
 To 
Click to register by Register by fax for CRM: An Introduction to Customer Relationship Management training seminar Register by mail for CRM: An Introduction to Customer Relationship Management training seminar or call  (800) 349-1935

Print payment approval request form CRM: An Introduction to Customer Relationship Management training seminar

Pre-Registration questions? Find answers in our registration FAQ or Request information about upcoming training seminars workshops and conferences in   and other cities listed on FindaSeminar.com Submit a support request

 
 
 

print the agenda print agenda for the CRM: An Introduction to Customer Relationship Management seminar

 

Training Course Syllabus:


CRM: An Introduction to Customer Relationship Management

This course will help you teach participants how to:

-Demonstrate an understanding of the terms and benefits of CRM on a companyís bottom line
-Analyze the different components of a CRM plan
-Develop a checklist for readiness and success in CRM
-Describe how CRM creates value for organizations and customers
-Consider developmental roles that have the greatest impact on CRM

Course Overview

You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.

Customer Relationship Management
To begin, participants will look at what CRM programs they are involved in and how these programs have affected their lives. Participants will also explore the meaning of CRM and its potential value.

What CRM Is and Who It Serves
Next, participants will look at different types of CRM programs and the needs they can serve.

Checklist for Success
This session will explore evaluation metrics and privacy issues.

Requirement Driven Product Selection
During this session, participants will look at the Requirement Driven Product Selection process. This process requires defining the business need (or pain or problem, depending on the issue), deciding which functions are needed to meet the requirements, and then defining the products that support the selection.

Considerations in Tool Selection
This session will look at ways to narrow the scope of your field and to get the right people to move your CRM program along. Strategies for Customer Retention Next, participants will explore ways to retain customers through a large group discussion.

Building the Future
During this session, participants will explore the four pillars of CRM and how they can use them to help others embrace the CRM plan.

Homegrown vs. Application Service Provider
Participants will look at the advantages and disadvantages of developing a program in-house versus using an Application Service Provider.

The Development Team
This session will give participants the framework for building a stellar CRM team.

Evaluating and Reviewing Your Program
To conclude the day, participants will look at some evaluation tools, including customer profiles and life cycles.

Workshop Wrap-Up
At the end of the day, students will have an opportunity to ask questions and fill out an action plan.

Seminar Summary:

This one-day course will help you introduce the different facets of Customer Relationship Management (CRM) to participants. It will also help you teach them how to identify who their customers really are, analyze the key components of CRM, and understand how it integrates within an organization. (see full course description)

print this agenda print agenda for the CRM: An Introduction to Customer Relationship Management training seminar

 view dates and locations for this seminar

 

 
 
 Mainstream Corporate Training training and seminar course catalog

Click any title to view upcoming Mainstream Corporate Training training event dates and locations, class syllabus and other seminar details

 

     
 

 
     

 

  Also try the advanced seminar search tool

   FindaSeminar HomeComputer Training

unix training
training classes

 © 2002-2018 FindaSeminar.comô All Rights Reserved.  Terms of Use |  Privacy Policy |  Training News Network