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Who should attend Active Listening Training
Any adult learner interested in improving their skills
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Active Listening Training  

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Seminar Summary:

This fun and interactive training program provides practical skills and knowledge that will transform your personal and professional interactions, and lead to more rewarding and meaningful communications. (see full course description)

 
 
 

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Training Course Syllabus:


Active Listening Training Course

 

Listening actively help in gaining better understanding, giving better responses, building rapport, and persuading others. It also assists you in making quick and correct decisions and judgments.

The pdtraining Active Listening Training Course provides an understanding of the nuances of communication, steps to improve active listening, and how to adapt yourself to different kinds of communications. An essential part of becoming a good communicator is to become a good listener.

This engaging and vibrant training course is now available throughout the U.S., including Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Dallas, Houston, Los Angeles, Manhattan, Miami, Orlando, Philadelphia, San Antonio and Seattle.

Learning Outcomes - Active Listening Training Course

 

By the end of this training course, participants will:

  • Test your ability to actively listen

  • Identify the difference between ‘hearing’ and ‘listening’

  • Determine active listening principles

  • Identify your own communication behaviors

  • Understand how your emotions effect the ability to listen and communicate

  • Understand the use of ‘minimal encouragers’

  • Learn to paraphrase and restate for clarification

  • Practice active listening skills

  • Manage an encouraging and productive brainstorming environment

Course Outline - Active Listening Training Course

 

Foreword:

 

Effective listening is actively absorbing the information shared with you by a speaker and showing that you are listening and interested in the conversation. Active listening also helps you to provide appropriate feedback to the speaker so that s/he knows that the message was well received.

This fun and interactive Active Listening Skills Training Program provides practical skills and knowledge that will transform your personal and professional interactions, and lead to more rewarding and meaningful communications.

 

Active Listening Training Course - Module 1
Getting Started Pre-Assignment Review
Workshop Objectives
Action Plans

 

Active Listening Training Course - Module 2
How Well Do You Actively Listen? Group Activity

Active Listening Training Course - Module 3
What Affects Listening? What Affects Listening?
Things That Prevent Us From Listening
Listen – Really Listen – Using Minimal Encouragers
Why Use Minimal Encouragers?


Active Listening Training Course - Module 4

Determine Your Communication Behaviors The Process
Step 1: Identify your C H O I
Step 2: Begin Your Personal Communication Evolution (C E)
Personality Types and Their Communication Tendencies

Active Listening Training Course - Module 5
Verbal Communication Skills Listening and Hearing; They Aren’t The Same Thing
Focused Listening
Asking Questions
Open Questions
Closed Questions
Clarifying Questions
Body Language


Active Listening Training Course - Module 6
High Emotion – Low Intelligence How to Accurately Perceive Emotions
Use Emotions to Facilitate Thinking
Manage Emotions

Active Listening Training Course - Module 7
Tips and Tricks to Manage a Brianstorming Environment Tips and Tricks


Active Listening Training Course - Module 8
Wrapping Up Words from the Wise
Action Plans

 

Details:

Training Seminar Time: 9:00 AM - 12:30 PM
Small classes, average 5 people, max 16
Pay on Invoice or by Credit Card

Included:

Lunch & Refreshments

Certificate


Available as Online Training:  The pd Training H.I.V.E.    Request more information

 

The pd training H.I.V.E. (Hands On Instructor-led Virtual Classroom Experience) gives participants the great instructor-led training experience without having to travel to the training room. The participants chat and collaborate with their trainer and each other - just like any other class.


Key Benefits:

Online Instructor led Training - Benefits
Development of hands-on skills
Collaboration in Breakout sessions
Demonstrations
Online polls and quizzes
 

Seminar Summary:

This fun and interactive training program provides practical skills and knowledge that will transform your personal and professional interactions, and lead to more rewarding and meaningful communications. (see full course description)

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