Building Trust and Breaking Down Barriers with Uncooperative and Hostile Interviewees - By Compliance Global Inc. Seminar training classes conferences & workshops presented by Compliance Global register for training on FindaSeminar.com

Home

Add your seminars

Training Calendar Creator Seminar Venues Training Provider Directory
 

New Seminar Search:  

 

Helpful links

find similar training...
Search by state...
Customer Support


Do you need help finding the right class, date, or location or other assistance?

Request information about upcoming training seminars workshops and conferences in   and other cities listed on FindaSeminar.com Submit a support request and receive a prompt reply.

We guarantee this Compliance Global training seminar

We are an authorized partner of Compliance Global

 

Price protection. The price to attend Building Trust and Breaking Down Barriers with Uncooperative and Hostile Interviewees - By Compliance Global Inc. is set by the training providerThere is no added charge for our services.

We honor most training provider coupons
*.   Call  a representative to see if your discount coupon applies.


Privacy. Your personal information won't be shared with anyone but the training provider Compliance Global.


Security. When you register for this seminar on FindaSeminar.com your personal data and payment information is safely collected and processed using secure SSL encryption technology.

Flexibility. FindaSeminar.com offers you three ways to register for Building Trust and Breaking Down Barriers with Uncooperative and Hostile Interviewees - By Compliance Global Inc. seminar by Compliance Global.
Register online, by phone (800) 349-1935,or fax (800) 712-5569
Who should attend Building Trust and Breaking Down Barriers with Uncooperative and Hostile Interviewees - By Compliance Global Inc.
Investigators, Auditors, Fraud Examiners, HR Employees, Labor Relation Employees Attorneys
Reviews
Write and read Compliance Global reviews and reviews about the training seminar Building Trust and Breaking Down Barriers with Uncooperative and Hostile Interviewees - By Compliance Global Inc. on the Seminar News Network and the Training News Network.
 

Frequently asked questions and registration options for the training seminar Building Trust and Breaking Down Barriers with Uncooperative and Hostile Interviewees - By Compliance Global Inc.

 
Find Training Near You
Use our clickable map to find training near you
Use Our Clickmap
 
hotel seminars meeting space directory
hotel meeting space training facilities restaurant and lodging

 
 
 

request on site training details for the Building Trust and Breaking Down Barriers with Uncooperative and Hostile Interviewees - By Compliance Global Inc. seminarRequest on site training

Building Trust and Breaking Down Barriers with Uncooperative and Hostile Interviewees - By Compliance Global Inc.  

 Email information about this seminar Building Trust and Breaking Down Barriers with Uncooperative and Hostile Interviewees - By Compliance Global Inc. by Compliance Global to yourself your manager or associatesEmail this event... View and register for other training seminars like Building Trust and Breaking Down Barriers with Uncooperative and Hostile Interviewees - By Compliance Global Inc. by Compliance Global on FindaSeminar.com See similar training.. Find and register for other training seminars by Compliance Global on FindaSeminar.com Other seminars from Compliance Global

By:

training seminars by Compliance Global Compliance Global   

For:

Investigators, Auditors, Fraud Examiners, HR Employees, Labor Relation Employees Attorneys

Cost:   

see Registration info for seminar cost, group discount etc.

Seminar Summary:

Interview skills to learn the art of investigative interviews by building trust training with the interviewee (see full course description)

 
 
 

 Seminar / Training class dates & locations

 
Facility Name: 
Address:





Registration Information:

Event cost:  $
USD

class times, cancellation policy, and other information
 
 
 From 
 To 
Click to register by Register by fax for Building Trust and Breaking Down Barriers with Uncooperative and Hostile Interviewees - By Compliance Global Inc. training seminar Register by mail for Building Trust and Breaking Down Barriers with Uncooperative and Hostile Interviewees - By Compliance Global Inc. training seminar or call  (800) 349-1935

Print payment approval request form Building Trust and Breaking Down Barriers with Uncooperative and Hostile Interviewees - By Compliance Global Inc. training seminar

Pre-Registration questions? Find answers in our registration FAQ or Request information about upcoming training seminars workshops and conferences in   and other cities listed on FindaSeminar.com Submit a support request

 
 
 

print the agenda print agenda for the Building Trust and Breaking Down Barriers with Uncooperative and Hostile Interviewees - By Compliance Global Inc. seminar

 

Training Course Syllabus:


Overview

Most people do not want to be interviewed in relation to an investigation. This includes suspects, witnesses, possible witnesses, victims, and individuals that possess needed information. These individuals can display attitudes of resentfulness, reticence, animosity, wariness, reluctance, superiority, and hostility. The interview objective is to receive truthful information to assist in the investigation. In order to reach the truth, it is imperative that a professional interviewer break down barriers, overcome objections, and build a level of trust with the interviewee.

Changing the attitude of the interviewee and building trust begins when the interviewer arranges the interview and continues during the introductory stages. Trust building continues during the preliminary rapport building questions. Through the use of alternate word choices, demeanour, tone of voice, hand gestures, and proxemics the interviewer can create an atmosphere of trust. Additionally, the interviewer can convey his or her objectivity and fairness through the use of trust building opening statements. An interviewer who is objective and fair will earn a reputation that will assist in achieving the truth in future interviews.

Why Should You Attend

Interviewing is not a peripheral task that is undertaken in the wake of conducting an investigation. Interviewing is a critical component of an investigation. Investigative Information is gleaned from a variety of sources, i.e. computer data, documents, trace evidence, and of course people. It is people who commit crimes and possess information to assist in the investigative outcome. It is imperative that skilled interviewers are able to draw out the truth from people. Without a doubt the best investigators are the ones with the best interview skills.

If you are conducting investigative interviews, you might have received interviewer training in how to detect deceptiveness by evaluating the interviewees’ body language and non-verbal behaviour. However, most interviewers have not received tips for interviews on dealing with uncooperative and hostile interviewees. Before you can begin evaluating indications of truthfulness or deceptiveness, you have to overcome objections to being interviewed and change the attitude of interviewees who are not cooperative.

If you have not received training in interview skills you will benefit from its detailed focus. If you have received similar training, you will benefit from this webinar’s unique approach. You will learn the motivation behind interviewees’ attitudes of resentfulness, reticence, animosity, wariness, superiority, and hostility. Since the main interview objective is reaching the truth, you will learn what motivates suspects, victims, witnesses, possible witnesses, and individuals that possess needed information to not be truthful or deceptive.

Areas Covered in this Webinar

Interviewing should be thought of as a craft that involves applying proven and practiced steps along with skilled artistry. Learning the art of human interaction will benefit you to attain successful interview results where you have gained building trust training of the interviewee and received truthful information.

This webinar will cover the following areas.

The Desired Characteristics of a Professional interviewer
Different Attitudes an Interviewee may Possess
What Motivates and Interviewee to Possess a certain Attitude
How to Assess an Interviewee’s Attitude
What Motivates Interviewees to not be Truthful or Deceptive
What Motivates an Interviewee to be truthful
Building trust and Breaking down Barriers when:
Arranging the Interview
Introductions
Building Rapport During Preliminary Questions
Building Trust and breaking Down Barriers by:
Using the Proper Word Choices
Using Effect Hand Gestures
Using Proxemics
Offering a Trust Building Opening Statement
Effectively Ending the Interview

Learning Objectives

Understanding Interviewees’ Attitudes
Identifying a Particular Interviewee’s Attitude
Building Trust
Breaking Down Barriers to Achieve the Interview Objective of Reaching the Truth

Who Will Benefit

Investigators
Auditors
Fraud Examiners
HR Employees
Labor Relation Employees
Attorneys

Speaker Profile

John E. Grimes III has over 45 years of progressive law enforcement, criminal investigation, fraud examination, loss prevention, leadership, and teaching experience. He began his career with the Baltimore City Police Department where he became a detective in the Criminal Investigation Division (CID). He left Baltimore and became a special agent with the newly created Amtrak Police Department Fraud and Organized Crime Unit. He was then promoted to captain of the CID. In 1993, Mr. Grimes joined the Amtrak Office of Inspector General/Office of Investigations. He was appointed chief inspector in 1999 and retired from service in 2011.

Since his retirement his efforts have focused on education, training, and mentoring. He is an adjunct instructor at Stevenson University teaching graduate level courses in forensic interviewing and fraud examination. He is an advisory committee member for the Center for Forensic Excellence at Stevenson University. He is also on the Stevenson University Forensic Advisory Board. In addition, Mr. Grimes is the proprietor of Fraud and Loss Prevention Solutions. He developed and taught an introductory loss prevention course for Blue Ridge CC in NC. Additionally, he has been a speaker, presenter, and trainer at many ACFE events, as well as government, private, and professional organizations.

Mr. Grimes is the immediate past president of the Maryland Chapter-ACFE. During his term as president, the Maryland Chapter was the honored recipient of the 2015 ACFE Chapter of the Year Award. He has been a Certified Fraud Examiner since 1997. He is also recognized as a Certified Forensic Interviewer by the Center for Interview Standards and Assessments, Ltd. Mr. Grimes is a member of the Reid Institute and the Loss Prevention Foundation. He was a former staff officer with the United States Coast Guard Auxiliary where he was recognized as an instructor specialist and a marine safety and environmental protection specialist.

Seminar Summary:

Interview skills to learn the art of investigative interviews by building trust training with the interviewee (see full course description)

print this agenda print agenda for the Building Trust and Breaking Down Barriers with Uncooperative and Hostile Interviewees - By Compliance Global Inc. training seminar

 view dates and locations for this seminar

 

 
 
 Compliance Global training and seminar course catalog

Click any title to view upcoming Compliance Global training event dates and locations, class syllabus and other seminar details

 

     
 

 
     

 

  Also try the advanced seminar search tool

   FindaSeminar HomeComputer Training

unix training
training classes

 © 2002-2018 FindaSeminar.com™ All Rights Reserved.  Terms of Use |  Privacy Policy |  Training News Network