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Register online, by phone (800) 349-1935,or fax (800) 712-5569
Who should attend Enhancing Critical GMP Processes Using Performance Metrics Webinar
Project Managers, Quality Assurance/Quality Control Managers/Directors, Process Improvement Professionals, Auditors, Compliance officers
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Project Managers, Quality Assurance/Quality Control Managers/Directors, Process Improvement Professionals, Auditors, Compliance officers

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Seminar Summary:

This training program will discuss how to effectively create performance metrics and goals for your department or project. It will also discuss the key components of a metric and when to use different types of performance metrics. The outputs of process performance and product quality monitoring are the key for continual improvement. The necessary changes can be identified, introduced, monitored and controlled to continually improve processes and systems. (see full course description)

 
 
 

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Training Course Syllabus:


Objectives of the Presentation

How to define a metric
How to establish a SMART (Specific Measurable Accepted Realistic Time Bound) metric
Review different types of metrics
Discuss benefits and challenges of metrics
Adequate indicators to show compliance with regulations

Why Should you Attend

Many clients, internal and external, seek objective evidence of how systems/processes are functioning. Using a well-developed performance metrics system can answer those looming questions and remove the guessing games. In this session, the webinar instructor will focus on how to effectively create a performance metrics system that will focus on the critical work systems. The discussion will include a review of different types of performance metrics and when to consider using them.

The course will cover some of the potential pitfalls that people encounter with metrics and discuss how to avoid them from the start. Keep in mind there is no one size fits all metric to track every process.

Areas Covered

Quantitative vs. qualitative data
Discuss how to effectively create performance metrics and goals for your department or project
Discuss the key components of a metric
Discuss when to use different types of performance metrics
How to measure product specific/operational quality performance, the performance of the overall quality system and quality culture
Discuss setting up a successful metrics program including some helpful tips to consider
Adequate indicators to show compliance with regulations

Who will Benefit

Project Managers, Quality Assurance/Quality Control Managers/Directors, Process Improvement Professionals, Auditors, Compliance officers, Consultants/service providers, Engineering and design controls teams, Executive management, General/corporate counsel, Managers, Manufacturing directors and supervisors, Medical/technical writers, Pharmaceutical and cGMP auditors, QA/QC personnel, R&D staff, Regulatory/legislative affairs professionals, Risk management specialists, Training personnel, Validation specialists, scientists, engineers

Seminar Summary:

This training program will discuss how to effectively create performance metrics and goals for your department or project. It will also discuss the key components of a metric and when to use different types of performance metrics. The outputs of process performance and product quality monitoring are the key for continual improvement. The necessary changes can be identified, introduced, monitored and controlled to continually improve processes and systems. (see full course description)

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