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Who should attend Excuse Me??? I'm Confused
If you are in the hospitality business, such as a hotel with a restaurant or just a restaurant, retail or general public or you want to improve your interpersonal relationships, this seminar is for you!
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Excuse Me??? I'm Confused  

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If you are in the hospitality business, such as a hotel with a restaurant or just a restaurant, retail or general public or you want to improve your interpersonal relationships, this seminar is for you!

Cost:   

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Seminar Summary:

This is an all-day interactive workshop that focuses on eliminating confusion in the everyday communication process of both business and personal relationships. (see full course description)

 
 
 

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Training Course Syllabus:


"Excuse Me??? I'm Confused"

Who Should attend: If you are in the hospitality business, such as a hotel with a restaurant or just a restaurant, retail or general public or you want to improve your interpersonal relationships, this seminar is for you!

Learn The "Baker's Dozen" for Better Corporate and Customer Relations:

  • Congruence
  • Communication
  • Clarity
  • Confusion
  • Chaos
  • Courage
  • Commitment
  • Challenge
  • Change
  • Choice
  • Consequences
  • Compassion
  • Caring

The Journey from Confusion to Comprehension

EMIC (Excuse Me, I'm Confused) is an all-day interactive workshop that focuses on eliminating confusion in the everyday communication process of both business and personal relationships.

Major Benefits of Workshop:

  • Increase employee morale
  • Reduce employee turnover
  • Increase customer satisfaction by giving employers and employees effective tools to change and improve their communication skills

Understanding confusion is the first step in eliminating it.

Eliminating confusion = increased understanding.

Increased understanding = increased knowledge.

Increased knowledge = increased comprehension.

Increased comprehension = EFFECTIVE COMMUNICATION.

Effective communication drastically improves both business and personal interpersonal relationships.

Business:

  • Higher morale
  • Better performance
  • Reduced turnover
  • Harmonious work environment
  • Improved C.S.I. (Customer Satisfaction Index)
  • Increased sales
  • Increased referrals
  • Greatly increased repeat business
  • Vastly reduces stress and tension in the workplace
  • Happy employer
  • Happy employee
  • Happy customer

Personal:

  • It's no accident, "Relate" is half of "Relationship"
  • Better understanding, puts "Relate" back in "Relationship"
  • Reduces stress
  • Increases happiness

This is an event you don't want to miss. Sign up today as seating is limited to 30 per session.

Class Time

8:00 AM - Check -In and Begin with a Continental breakfast
8:30 AM - Class Begins
12:00 - 1:00 Lunch (provided by Dream Achievers)
5:00 PM - Class Ends

We give you the tools to stay "In Learning"

Seminar Summary:

This is an all-day interactive workshop that focuses on eliminating confusion in the everyday communication process of both business and personal relationships. (see full course description)

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