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Who should attend Certification Conference in Managing Workplace Conflict (Track 3: Train-the-Professional)
Coaches, mediators, OD consultants, human resource professionals, employee assistance (EAP) professionals, employee relations professionals, diversity specialists, labor union officials, attorneys, realtors, police officers, negotiators, ombuds, teachers, facilitators, and other professionals who wish to enhance their ability to assist others when conflict arises.
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Coaches, mediators, OD consultants, human resource professionals, employee assistance (EAP) professionals, employee relations professionals, diversity specialists, labor union officials, attorneys, realtors, police officers, negotiators, ombuds, teachers, facilitators, and other professionals who wish to enhance their ability to assist others when conflict arises.

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Seminar Summary:

The Managerial Mediation and Self Mediation core competencies form the foundation of strategic management of organizational conflict, which emphasizes prevention over resolution. (see full course description)

 
 
 

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Training Course Syllabus:


Mediation Training Institute International (MTI) is the global leader in training and certification in workplace conflict management. SHRM seal of approval

The mission of MTI's Certification Conferences is:

"To produce competent trainers, managers, and professionals
in applying the core competencies
for preventing, managing, and resolving workplace conflict."

These core competencies — Managerial Mediation and Self Mediation — form the foundation of strategic management of organizational conflict, which emphasizes prevention over resolution. The MediationWorks Training System builds upon this foundation to "weave mediation into the fabric of organizations" — into its culture and its structure.

Click to visit the MediationWorks Training System

As a result, conference graduates gain the skills and knowledge to go beyond mere training to create a "Mediating Organization" — one that optimizes the use of interest-based methods of managing differences, and minimizes the inappropriate use of power- and rights-based approaches.

We invite you to examine the Dana Benchmarking Instruments to measure the results — The Dana Measure of Financial Cost of Organizational Conflict and The Dana Survey of Conflict Management Strategies. As a conference graduate, you will be able to use these on-line assessment instruments to demonstrate the cost-effectiveness of your programs and services.

 
Who should register for Track 3

Coaches, mediators, OD consultants, human resource professionals, employee assistance (EAP) professionals, employee relations professionals, diversity specialists, labor union officials, attorneys, realtors, police officers, negotiators, ombuds, teachers, facilitators, and other professionals who wish to enhance their ability to assist others when conflict arises.

Certified by Mediation Training Institute International

Professionals in any field who are also experienced trainers may consider registering for Track 1: Train-the-Trainer

Certified Professionals in independent practice may place this seal on your website or other promotional material upon completion of the Certification Conference.

Resources you receive

  • Seminar sourcebook: Managing Differences (o la edición española)
  • Participant Workbook for each of the three modules
  • Coaching video
  • Certificate suitable for framing: "Certified Professional in Managing Workplace Conflict"

    Plus
     
  • Uncovering the Hidden Costs of Conflict — An eye-opening interactive presentation (15 minute and 45 minute versions).
  • Weaving Mediation into the Fabric of Organizations — A blueprint for the strategic management of organizational conflict (approximately 45 minutes).
  • Unrestricted personal access to on-line assessment instruments.

Benefitss

SHRM seal of approval
  1. Gain knowledge and skill in the two core competencies for the prevention and early resolution of workplace conflict, which will enhance your ability to be of service to your clients.
  2. Gain understanding of methods for the strategic management of organizational conflict, which will enable you to help you clients take a proactive rather than reactive approach.
  3. Use your coaching video to actually show your clients how to resolve their conflicts, supplemented by your subject-matter knowledge and coaching/counseling ability.
  4. Be a presenter aboard MTI's annual "Mediation-at-Sea" Cruise for Education, Certification, and Relaxation.
  5. Earn credits for your professional development. See continuing education approvals.

Certificate:   "Certified Professional in Managing Workplace Conflict"

 

 

Seminar Summary:

The Managerial Mediation and Self Mediation core competencies form the foundation of strategic management of organizational conflict, which emphasizes prevention over resolution. (see full course description)

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