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|Who should attend HDI Customer Support Specialist (CSS)
|This course is for individuals interested in HDI Customer Support Specialist (CSS) Certification, and is recommended for front-line staff in the contact center environment that are dedicated to providing outstanding levels of customer service and support. This course contains all content necessary to successfully pass the HDI CSS Certification test, and is also a preparatory course for the HDI Help Desk Analyst (HDA) Certification training.
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