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Who should attend AEG's Coaching and Delegation Skills
Anyone who has responsibility for supervising individuals, from new supervisors to experienced senior managers, will benefit from this class. Participants who have never managed people should attend if they are being groomed for a management role, or if they have had informal supervisory duties.
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AEG's Coaching and Delegation Skills  

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Anyone who has responsibility for supervising individuals, from new supervisors to experienced senior managers, will benefit from this class. Participants who have never managed people should attend if they are being groomed for a management role, or if they have had informal supervisory duties.

Cost:   

see Registration info for seminar cost, group discount etc.

Seminar Summary:

This 3-day seminar is targeted for managers who face a dual role: they continue to function as a key individual contributor but must also direct and coach a team toward peak performance and results. (see full course description)

 
 
 

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Training Course Syllabus:


This 3-day seminar is targeted for managers who face a dual role: they continue to function as a key individual contributor but must also direct and coach a team toward peak performance and results. The critical interpersonal skills of these managers include: developing a diverse work force, coaching and counseling for peak performance, and delegation.

Through intensive videotaped role-play and group discussion participants begin to master these skills and develop effective strategies for solving "real work" problems.

Participants are also required to complete the Myers-Briggs Type Indicator, an instrument that assesses communication and coaching styles.

In addition, each participant brings a "real life" management problem to the session. These situations are developed into case studies so participants can develop strategies and solutions to current on-the-job concerns.

Upon completion of this workshop, participants should be able to:

  • Better identify performance expectations of employees, bosses and other workplace stakeholders.
  • Understand their management style and its impact on others.
  • Identify the developmental needs of each employee they manage.
  • Implement coaching and feedback models that improve performance and increase employee buy-in.
  • Identify new opportunities to delegate, based on development needs of employees.
  • Implement a “high trust” coaching model designed to coach employees through delegated projects.

Workshop Agenda

Day 1 - Looking at Your Role

  • Goal Setting for Personal Development
  • The Manager as "Expectations Juggler"
  • Clarifying Your Role and Building "Situational Savvy"
  • The Myers-Briggs Type Indicator: Identifying an Optimum Management and Communication Style
  • Dealing Effectively with Different Personalities and Diverse Values in the Workplace
  • Group Case Study

Day 2 - Coaching Others

  • Coaching and Counseling: Making Every Minute Count
  • Task vs. Relationship Behavior: Reading Between the Lines
  • The Stages of a Manager-Employee Relationship: How People Develop and the Manager’s Role as Mentor
  • "Gaming Behavior": Dealing with Difficult Employees and Challenging Behavior
  • Performance Management and Feedback Models
  • Personal Case Study/Video Role Play

Day 3 - Getting More Leverage

  • Personal Case Studies…(Continued)
  • Leveraging Productivity through Delegation
  • Coaching High Performers
  • Development Action Plan

Seminar Summary:

This 3-day seminar is targeted for managers who face a dual role: they continue to function as a key individual contributor but must also direct and coach a team toward peak performance and results. (see full course description)

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