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Who should attend Assertive Communication Skills
Women Business Professionals, Women, Managers, Supervisors
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Assertive Communication Skills  

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Seminar Summary:

Most of us have spent considerable time and expense developing our technical skills. Our interpersonal skills, however, are sometimes overlooked. (see full course description)

 
 
 

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Training Course Syllabus:


Most of us have spent considerable time and expense developing our technical skills in order to succeed in the workplace. Our interpersonal skills, however, are sometimes overlooked.

Join us for a continental breakfast at the popular Assertive Communication Skills Seminar and you will learn techniques and strategies that enable you to communicate with tact and diplomacy.

Training Objectives: Through written exercises and group discussion, you will learn how to:
  • Overcome barriers to communication
  • Convey empathy and acceptance
  • Listen effectively
  • Communicate assertively
  • Give and receive constructive feedback
  • Resolve conflicts
  • Manage anger constructively
  • Use body language to improve effectiveness

    Measures of Success:
    After completing this seminar you will understand your own communication style, apply key components of communicating, and learn new concepts of delivering and confirming the message.

    Class Time: 9:00 AM - 1:00 PM; Check-in begins at 8:30 AM

  • Seminar Summary:

    Most of us have spent considerable time and expense developing our technical skills. Our interpersonal skills, however, are sometimes overlooked. (see full course description)

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