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Who should attend Excellent Customer Service Strategies
Customer Service, Call Center
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Excellent Customer Service Strategies  

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Seminar Summary:

Want your Customer Service Team to successfully manage even the most difficult situations? (see full course description)

 
 
 

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Training Course Syllabus:


In this dynamic course youŽll learn excellent techniques that help you:

  • Sharpen your Listening skills
  • Expand your creative problem-solving skills
  • Increase Rapport with prospects and/or customers
  • Be effective with even the most difficult circumstances / behavioral styles
     
  • All this and youŽll have fun, too!

    A nationally recognized author, trainer, speaker, and President of Atlas Communication Works!, Debra Atlas will show how powerful communication and great Customer Service are your best tools to create quality, longer-lasting customer relationships. Ms. Atlas combines group participation, exciting, fun exercises and some lecture to show you how to develop the crucial skills you need to deal with even the most difficult customers.

    Seminar Summary:

    Want your Customer Service Team to successfully manage even the most difficult situations? (see full course description)

    print this agenda print agenda for the Excellent Customer Service Strategies training seminar

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