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Who should attend Delivering Extreme Customer Service
Everyone that deals or has contact with a customer.
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Delivering Extreme Customer Service  

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Seminar Summary:

In a world fraught with intense competition for savvy consumers, no business can afford to ignore the call for service and product excellence. Failure to heed the demand for quality in product design and delivery reads like a suicide plan for any modern business. The rewards of A high-caliber customer-service strategy are bountiful: satisfied, loyal customers; satisfied and loyal employees; a growing share of the market; and a stronger bottom line. High-caliber customer service pays and pays big dividends. This training program is designed to help leaders, managers, and front-line employees renew their dedication to service excellence. ©2006 carlosraposo. All rights reserved.  (see full course description)

 
 
 

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Training Course Syllabus:


This class is available for in-house group training only. 

In a world fraught with intense competition for savvy consumers, no business can afford to ignore the call for service and product excellence. Failure to heed the demand for quality in product design and delivery reads like a suicide plan for any modern business. The rewards of EXTEME, high-caliber customer-service strategy are bountiful: satisfied, loyal customers; satisfied and loyal employees; a growing share of the market; and a stronger bottom line. High-caliber customer service pays and pays big dividends. This training program is designed to help leaders, managers, and front-line employees RENEW their dedication to service excellence. ©2006 carlosraposo. All rights reserved.

Seminar Summary:

In a world fraught with intense competition for savvy consumers, no business can afford to ignore the call for service and product excellence. Failure to heed the demand for quality in product design and delivery reads like a suicide plan for any modern business. The rewards of A high-caliber customer-service strategy are bountiful: satisfied, loyal customers; satisfied and loyal employees; a growing share of the market; and a stronger bottom line. High-caliber customer service pays and pays big dividends. This training program is designed to help leaders, managers, and front-line employees renew their dedication to service excellence. ©2006 carlosraposo. All rights reserved.  (see full course description)

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