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Cisco® Call Manager Basic Administration  

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Seminar Summary:

This course provides the foundation of a Cisco IP Telephony network solution. This course is designed to provide the level one (on-site) support staff the skills needed to add, move, and change IP Telephony devices using Cisco Call Manager (see full course description)

 
 
 

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Training Course Syllabus:


Duration:
Instructor-led Classroom Learning - 2.00 Day(s)
Mentored Learning - Flexible

At Course Completion:
- Install, move, add and change IP Telephony devices in an IP Telephony Network using Cisco CallManager. - Identify the impact of changes in an IP Telephony network - Provide level one support for Cisco IP phone users.


Outline:
Lesson 1: Using Cisco Call Manager


Lesson 2: Support users of IP phones


Lesson 3: Identify network and server impact when administering changes


Seminar Summary:

This course provides the foundation of a Cisco IP Telephony network solution. This course is designed to provide the level one (on-site) support staff the skills needed to add, move, and change IP Telephony devices using Cisco Call Manager (see full course description)

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