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Who should attend Dental Practice Continuous Quality Improvement
Dental Directors, Dentists, Dental Specialists, Dental Consultants, Dental Hygienists, Dental Assistants, Office Managers and Staff, Accreditation Staff
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Seminar Summary:

This unique seminar is a MUST for dental professionals seeking to learn how to improve patient care and operations while increasing service production. (see full course description)

 
 
 

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Training Course Syllabus:


Dental Practice Continuous Quality Improvement

PROGRAM DETAILS

Continuously monitoring and improving all facets of operations is a core function of every viable enterprise. Missed appointments, frustrated patients and stressed staff can cost your practice money. Dental professionals that want to increase patient satisfaction and revenue, as well as maintain a competitive advantage must find ways to increase their patient load and amount of services they provide. Many professionals become frustrated in trying to find a cost effective and practical way to maintain operations and grow the practice.

Continuous Quality Improvement provides a planned, methodical means of quantifying and standardizing improvements while integrating a quality culture into the organization. Learn how to identify the strengths and weaknesses of your practice, the "real" cost of undergoing CQI, and the important role each member of the dental team plays in the CQI process. The effect on patient care and satisfaction will be discussed, as well as how to identify and decrease areas of potential liability. This course is a MUST for all dental professionals looking to enhance their skills, increase revenue and increase not only patient satisfaction, but their own professional satisfaction as well!

 

WHAT YOU WILL LEARN

  • Learn how to improve patient care by streamlining processes and performing self-audits
  • Discover how CQI can help you overcome scheduling snafus, minimize patient wait periods and prevent cancellations
  • Improve operations and increase revenue with continuous monitoring
  • Analyze data and discover how to remove barriers to increased service production
  • Decrease liabilities by ameliorating areas of risk
  • Discover the important role each member of the dental staff plays in CQI implementation
  • How to initiate and benefit from a CQI program for dentistry
  • How to properly measure and analyze data to transform it into actionable information
  • Examine the industrial origin of quality improvement
  • Discover how to avoid the pitfalls of CQI, such as punitive measures and paper shuffling
  • Discuss the advantages and disadvantages of accreditation, and why more dentist in private practice are undergoing the process
  • Learn to fully utilize staff abilities to improve operations and patient care


 

ABOUT THE SPEAKER

James Podrebarac, DDS, FACHE, is a licensed Dentist with over 25 years of dental practice experience in private practice, community health and state and federal governments. Dr. Podrebarac was a Senior Dental Surgeon with the United States Public Health Service where he was a JCAHO and IOP coordinator. In addition, he has a Master's degree in Health Services Administration and a Master of Science in Education and is a former Surveyor for the Accreditation Association for Ambulatory Health Care and the National Commission on Correctional Health Care. In 1986, he founded The Visiting Dentist, a mobile business that he managed and built in Kansas City, Kansas. Prior to starting his own business, he was the Dental Director for Hidalgo Medical Services where he provided clinical treatment and managed the day-to-day operations of the practice.

Dr. Podrebarac is a Fellow of the American College of Healthcare Executives, a Certified Dental Consultant, Certified Health Care Quality Manager, and Certified Fraud Examiner. He provides services for many review organizations throughout the country. He has been a reviewer for many professional publications including Federal Practitioner, Academy of General Dentistry, Journal of Correctional Health Care and Association of Military Surgeons of the United States. He is a member of Coleman Research Group Executive Forum, the Gerson Lehrman Council of Healthcare Advisors and has served as a mentor for the Association of Military Surgeons of the United States. Dr. Podrebarac's experience in starting a private practice from the ground up, combined with his knowledge of working with state government and accreditation standards, gives him a unique perspective and the ability to understand the concerns of dental professionals regardless of practice setting.

 

WHO SHOULD ATTEND

  • Dental Directors
  • Dentists
  • Dental Specialists
  • Dental Consultants
  • Dental Hygienists
  • Dental Assistants
  • Office Managers and Staff
  • Accreditation Staff

 

CREDITS

This seminar qualifies for 6 continuing education hours as required by many national, state and local licensing boards and professional organizations. Save your course outline and certificate of completion, and contact your own board or organization for specific filing requirements.

Cross Country Education is designated as an Approved PACE Program Provider by the Academy of General Dentistry. The formal continuing education programs of this program provider are accepted by AGD for Fellowship, Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry. The current term of approval extends from 10/19/2007 to 9/30/2011. It is offered for 6 credit hours.

This program has been submitted for 6 hours of continuing education credit to the Dental Assisting National Board, Inc. "DANB Approval" indicates that a continuing education course appears to meet certain specifications as described in the DANB Recertification Guidelines. DANB does not, however, endorse or recommend any particular continuing education course and is not responsible for the quality of any course content.

Cross Country Education is authorized to award 6 hours of pre-approved Category II (non-ACHE) continuing education credit for this program toward advancement, or recertification in the American College of Healthcare Executives. Participants in this program wishing to have the continuing education hours applied toward Category II credit should indicate their attendance when submitting application to the American College of Healthcare Executives for advancement or recertification.

SEMINAR CLASS TIME:

Seminar Check-in:  7:30 AM    Seminar Class 8:00 AM - 3:30 PM

Seminar Summary:

This unique seminar is a MUST for dental professionals seeking to learn how to improve patient care and operations while increasing service production. (see full course description)

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